5 out of 5.0, Reviewed Dec 18, 2015
The completeness of the product. The out of the box integrations to existing other products and the quick access to the skilled resources. All environments been up and running in approx. 3 month.
Just start when you have the resources you want. Listen to the customer network and follow there expertise regarding consultancy. Take the best voted ones. Maybe start earlier than others to get access to those resources. It is not always best to let others try first.
Everything is possible! While other solutions are very capsulated and in their own island this solution is open and can be consolidated to create a signle point of truth. Our existing third party tools got integrated, existing consolidated Dashboard and Reporting solution could easily be adjusted and connected.
The license model.
Hide the sales people while you are implementing.
Nothing, maybe running it project like from the beginning.
Added premier support which made support complete.
The responsiveness from the vendor. A premier support contract had been signed during the deployment which increased speed even more.
2 of 2 peer(s) found this review helpful.
4 out of 5.0, Reviewed Dec 8, 2015
While the relationship with the vendor is highly valued, the overall stability and resource requirements of the product leave something to be desired.
Be extremely clear with regards to your requirements and exactly how they would be achieved with the product.
The strongest feature of the product is it's ability to ingest data from multiple sources.
Lack of documentation with regards to accomplishing everyday tasks.
Better training is needed so as to minimize the resource time required during day to day use.
If we were to start over we would attempt to achieve better understanding of the product's market penetration.