4.7 out of 5 (10 Ratings)

10 Verified Reviews

TrueSight App Visibility Manager

Implementation was as easy as advertised - we were up and realizing a benefit in no time.

Actaully purchased the appliance from Coradiant which was aquired by BMC. BMC has supported the product very well

TrueSight App Visibility Manager, TrueSight Operations Management

Not your Father's BMC.

The level of access and support from BMC has been the best we have ever received from any partner. We have seen BMC commit to new technology like never before and think they will be a strategic partner for us in the coming years.

TrueSight Operations Management

Quality product

very easy to work with and get installed

TrueSight App Visibility Manager, TrueSight Operations Management

Showed us end-user experience data that we never had before.

The end-user experience monitoring is great. It showed to us more clearly what the application performance is from the user point of view. The applications diagnostic is also very good because it helps us communicate to the applications support issues with a factual basis.

TrueSight App Visibility Manager, TrueSight Operations Management

Implementation was easy, Able to deep drive the root cause of problems, Able to trace slow and error transactions.

What works well: 1. Able to deep drive the root cause such as code level, SQL statement etc. 2. Able to discover application topology. 3. Able to integrate with Truesight Operation Manager. 4. Able to find slow and error transactions. What needs to improve: 1. It is not compatible with old (out of support version) of Java and OS. Want to see APM more backward compatible with various version of Java and OS.

TrueSight App Visibility Manager, TrueSight Operations Management

Implementation was seamless, well documented by support, and easy to follow. No Significant background required.

The solution has worked very well. Even version upgrades have been seamless.

Other...

EUEM can be implemented with no change to the application being monitored.

The best part of Truesight EUEM is that you don't have to inject anything into the JVM so there is no need for sampling. Having ALL of the performance data is incredibly valuable.

TrueSight App Visibility Manager, TrueSight Operations Management

Very complete and scalable enterprise level product.

The completeness of the product. The out of the box integrations to existing other products and the quick access to the skilled resources. All environments been up and running in approx. 3 month.

2

TrueSight App Visibility Manager

Stop Looking; TrueSight App Visibility Solved IT for us.

The solution is easy to deploy, provides out of the box functionality, and completely integrates with our other BMC solutions. HealthMEDX had real world data from day one with this solution.

1

Other...

Needs best practices documented and improvements in training is a must.

While the relationship with the vendor is highly valued, the overall stability and resource requirements of the product leave something to be desired.