5 out of 5.0, Reviewed Aug 17, 2016
Very easy deployment, self-instrumentation providing 100% business transaction captured, with end-to-end visibility into our web delivery chain, starting at the mobile or browser down to our legacy mainframe and DBMS.
Employ a maturity model, and make sure you report end-user performance according to a baseline, making sure you improved time over time the satisfaction of your users or members.
They captured 100% of the business transactions and don't do any sampling compared to their competition.
Their offer around micro-services is quite new and we awaited their business proposition.
Bring their CICS mainframe expertise sooner into our existing deployment, this allowed us to see and capture the complete set of business transactions including our legacy environment and Dataware house.
Acquire Dynatrace solutions sooner, and deploy it into our pre-production and production environments for our entire ecosystem, including our Call Center activities.
Dynatrace is very fast to support new stack and technologies, always good at understanding our ecosystems.
4 out of 5.0, Reviewed Aug 16, 2016
The vendor has been easy to work with and has gotten back to us on any support/sales requests. Their main clientele is e-commerce and public web sites. However, as an enterprise application only company, we have struggled with some of their roadmap items.
There are a lot more players in the market today. If you don't have any major concerns with putting your data into the cloud, you can check out New Relic and AppDynamics as well. New Relic doesn't have an on premise play and therefore we would still rule them out.
Very powerful and contains a lot of features.
Documentation is lacking and user interface is confusing.
Focus on enterprise customers and change their user interface to be more pleasant for new users. Their Ruxit product has tried to do this, but it has not been implemented in their flagship dynaTrace product
Service personnel are prompt with responding to requests.
The product is very easy to configure and install. Basic monitoring can be done within minutes.
4 out of 5.0, Reviewed Aug 11, 2016
The ability for a full end to end visibility is just awesome
The first responders usually resolve the issue and if they are not able to then we get some experts quickly on the call to help resolve the issue. Moreover, there is so much documentation and material over the internet that we can resolve and find solution quickly
5 out of 5.0, Reviewed Jul 28, 2016
Great product. Internal roadblocks to full implementation - but we are getting there. A complex product, but provides very useful data for operations and performance teams.
Get good training as part of the deal. Complex product - but it is well worth it.
Great coverage for most technologies and willingness to help.
Do more user events.
Implement it faster - too much time spent in back and forth inside the company.
complicated product to deploy - so need some technical understanding
5 out of 5.0, Reviewed May 16, 2016
Dynatrace Application Performance Monitor (APM) has saved us hours of unexpected downtime by providing us real-time performance metrics and allowing us to track action before an application/system crash. This translates into huge cost savings.
Use the Dynatrace Guardian Services, for at least the first six months, to be sure the application performance monitoring product is properly installed and configured, and that staff knows how to read and interpret the performance data.
The performance metrics it provides, allowing us to take action before our customers notify us of a problem.
The hardware requirements for a large installation. However, at today's cost for memory and CPU cores, this is not a show stopper.
Nothing. Dynatrace was and still is awesome to work with.
If we were starting over, we would implement UEM at the same time when we implemented application performance monitoring.
Whenever we have an issue, we open a call with the Dynatrace support team. Typically, we have a solution within 48 hours. We are completely satisfied.
We used the Dynatrace Guardian services to deploy our application performance monitoring solution. Throughout the entire process, they were easy to work with and they passed on their knowledge to our staff.
4 out of 5.0, Reviewed May 11, 2016
We were using Dynatrace software as APM tool and performance measurement tool in our performance environment. We extended the use of Dynatrace tool to development environments, it helped us to catch user interface defects in the early stage. We were able to catch UI related performance defects (page responses, service responses) early, and resolved issues quickly without impacting delivery timelines, and also reduced our fall forwards.
Dynatrace has helped us catching UI defects early stage.
Product is great to catch user experience related issues (slow responses, complicate field navigation)
Extend use of Dynatrace to monitor all UI development.
1 of 1 peer(s) found this review helpful.
5 out of 5.0, Reviewed May 10, 2016
Forums and user community.
Dedicate time and resources to the product.
will go as far as you need to go for application performance monitoring.
Invest in training.
5 out of 5.0, Reviewed May 3, 2016
Helped us finding the solution for problems every time we used the tool.
While choosing the tool try to look beyond the initial success.
Complete information when you need it.
5 out of 5.0, Reviewed Apr 29, 2016
Dynatrace has provided excellent, customer focused service since our first contact with them. They helped us choose the products that were right for the problems we needed to solve, and they continue to be a partner of choice. Private Enterprise (Synthetics) is easy to implement and use, and support is as close as the phone in my pocket.
Buy the Dynatrace Private Enterprise product for your Synthetic needs. But plan your implementation in detail before you start it.
What I like most about Dynatrace Private Enterprise is how easy it is to set up and use. It has its own script recorder, making it easy to get started right away. Setting up the alerts is quick and easy as well.
What I dislike most is the need to tweak scripts when changing browsers or browser versions and operating systems. This is not hard to do, but it does take time when you have a lot of different scripts.
The vendor Dynatrace, Compuware at the time of the purchase, has been just awesome. There is nothing I can think of that I wish they would have done differently.
We would distribute our robots across the enterprise, rather than have them all in our hosting centers. This would help us paint a clearer picture of the "Real User Experience."
The Dynatrace Guardian program provides exception support.
Using Dynatrace Guardians, the deployment and integration into our IT environment were completed within the timeframe we agreed upon.
5 out of 5.0, Reviewed Apr 26, 2016
Very useful product, very expert vendor.
analyze business service before