Hewlett Packard Enterprise (HPE)

3.8 out of 5 (12 Ratings)

12 Verified Reviews

LoadRunner

Stable and Functional

Great tool for performance testing

SiteScope

Very flexible product, but prepare for a lot of customization to meet your needs

Technical support hasn't alwasy been the greatest, but issues requiring them have been relatively few and far between. Their online licensing support is overly convoluted, and they seem to have multiple different websites, each with their own separate logins, for support, licensing, product downloads, and sales.

AppPulse Mobile, HPE Diagnostics, LoadRunner

Quick response and vast experience

quick to respond and resolve issues

HPE Diagnostics

Love or Hate Relationship with HP Diagnostics

HPE markets and provides monitoring services at Enterprise level. One of the tools they have is HP Diagnostics where it can instrument byte code level to help development team to dig deeper with any issues that occured in all different layer of environment. It is ideal to have the Diagnostic to produce the analytic data, sometimes at stack level, to devvelopment team in performance environment to study the bottle neck. Occassionally, production integration is needed to gather performance data during high triffic hours or major incidents.

Other...

HPE support is inadequate

Top Issues: - HP lack of responsive support - HP slow to engage technical support - Time to resolve issues takes months not weeks

HPE RUM

Implementation was somewhat challenging but delivered long term value.

Fairly good. Interpreting the RUM metrics was initally a challenge

AppPulse Mobile

Easy Implementation and operation with the support of TSOFT company

We are very satisfied. Very intuitive and flexible product

LoadRunner, Other...

AppPulse was as easy as 1-2-3 to implement

So far the support has been great. Typically I hear back within 24 hours for any ticket, and urgent tickets get same day response. Engineers seem quite knowledgable.

AppPulse Trace

Implementation was easy, and the product has continued to perform.

I was extremely happy with the product and the implementation. We took a legacy application and the services team was able to bring in expertise that allowed us to monitor the application. We had tried to monitor this particular application before with another vendor and product and were unsuccessful.

HPE Diagnostics, HPE RUM, SiteScope

The implementation of these tools need a fairly good knowledge of the entire application infrastructure, starting from application to finish in the networking and application server

Our experience was completely positive, since the availability of HP engineers who personally have worked to get the best from our APM solution