3.7 out of 5 (16 Ratings)
Mar 21, 2017
Captures end-user business processes and creates an automated performance testing script, also known as a Vuser script.
Mar 14, 2017
Pros: Willing to work with us to implement and correct issues and enhance product. Cons: Slow support and resolution of issues. Code that comes with issues all too often.
Mar 13, 2017
Since LR 9.5 is an older version, it is difficult to get customer support from HPE. Although the license is a lifetime, support is not proper for older versions.
Feb 27, 2017
Amazing tool and fits our requirements and vendor need. It is able to find problems which others cannot imagine
Jan 26, 2017
Great tool for performance testing
Jan 25, 2017
Technical support hasn't alwasy been the greatest, but issues requiring them have been relatively few and far between. Their online licensing support is overly convoluted, and they seem to have multiple different websites, each with their own separate logins, for support, licensing, product downloads, and sales.
Dec 19, 2016
quick to respond and resolve issues
Dec 9, 2016
HPE markets and provides monitoring services at Enterprise level. One of the tools they have is HP Diagnostics where it can instrument byte code level to help development team to dig deeper with any issues that occured in all different layer of environment. It is ideal to have the Diagnostic to produce the analytic data, sometimes at stack level, to devvelopment team in performance environment to study the bottle neck. Occassionally, production integration is needed to gather performance data during high triffic hours or major incidents.
Dec 7, 2016
Top Issues: - HP lack of responsive support - HP slow to engage technical support - Time to resolve issues takes months not weeks
Oct 19, 2016
Fairly good. Interpreting the RUM metrics was initally a challenge