5 out of 5.0, Reviewed Jun 14, 2016
SCOM is a solid Windows monitoring product. It provides great flexibility in creating new monitoring rules. It has been critical for us, not just for operational rules, but security monitoring also.
flexibility and role-based administration.
Console can be slow and web-based console isn't worth using.
Microsoft is spending too much.
We currently monitor client systems. Due to their scale, we wished we had looked at alternatives for our non-critical desktop systems.
4 out of 5.0, Reviewed Dec 9, 2015
SCOM has been strong to Alert to knowledge and task recovery on Day 1 to ensure Mode 1 can focus on improving the configuration standard. There are challenges of the knowledge to alerts is still at the Engineering level that is above Mode1 capability to understand the many variables why alerts may be generated above and below the technology layer that reached its threshold level. This is not a tool issue but a skillset to understand what it needed to be a monitor operator.
Hold the line - minimize tuning the Management Packs if no standard service templates exist.
Management Pack design to include the key areas of Reliability (Availability, Performance, Security, and Configuration). These principles help build a strong BASE, Standards Services, and as well the abiltiy to customize to specific applications.
Network segmenation will be a huge challenge for AD integrated tool. There are major trade-offs to get to market when there are some major requirements to have implement for an untrusted domain.
Engineers are curious to view thresholds and SCOM does not provide a single spreadsheet view of the complexity of workflows that make up UnitMonitors and Rules. This is a challenge to provide the default thresholds with the override rules in one spreadsheet.
Define Service Templates in the following structure: Health Policy (WEB, APP, or Database MPs), HA Policy ( non-HA vs HA e.g. Stand-alone SQL vs SQL AO), Applicaiton Profile (Manageability Apps vs LOB apps), OS Profiles (Linux vs Windows and custom tweaks), HW Profiles ( Medium, Large, and Extra Large definitions)
Microsoft support has always met my expectation. In our cloud heterogeneous environment we had to leverage Microsoft to solve other third-party solutions (e.g. VMware).
5 out of 5.0, Reviewed Dec 9, 2015
It does great job with monitoring Microsoft components.
High license cost.
In-depth monitoring of Windows servers with Microsoft components/solutions installed.
High license cost. Notification is quite noisy.
Acquire more license.
4 out of 5.0, Reviewed Dec 2, 2015
Overall we are very happy with the product.