4.4 out of 5.0 (25 ratings)
25 Verified Reviews

New Relic Insights, New Relic Mobile

Good product and support, but not innovating as fast as competition.

Vendor has good support, but product is slow to innovate. Tools lack intuitive usability and require more training than most.

New Relic Insights

New Relic Insights - the powerhouse of the NR suite of offerings.

Insights is the #1 reason why we picked New Relic. The Data analysis and reporting that this repository is capable of scanning and producing has helped the organization in making quick fact based business decisions. The team @NR has exciting supplements planned on the roadmap that the business sees immense value in and thus far the experience has been phenomenal working with New Relic.

New Relic APM, New Relic Browser, New Relic Insights

New Relic for Medium Size Company With About 500+ Customers

Great product, constantly innovating with new features. A bit on the pricey side though.

New Relic APM, New Relic Insights, New Relic Synthetics

Best of breed in application monitoring

Representative was helpful and prompt. Support was quick, in depth and just top notch in every aspect.

New Relic APM, New Relic Browser, New Relic Insights, New Relic Synthetics

Wide breadth of deep analytics tools - easy to use out of the box.

Easy to work with. Product is intuitive and the knowledgebase is extensive and clear. Support is available with front line support fixing the issue. Pricing is a little high but their breadth of offering is extensive for managing web-based applications and underlying infrastructure.

New Relic APM, New Relic Browser, New Relic Insights

Easy to implement and gets you what you need from an APM in minutes.

Customer focussed roadmaps for their product and continuous delivery. Extremely good customer support through their Help systems.

New Relic APM

Implementation was straightforward, but there was a significant learning curve.

We had a good experience with New Relic, although we did find the interface to be non-intuitive and it took a period of time to fully understand band begin to utilize all of the tools available to monitor website performance. I would highly recommend the New Relic service(s) to any organization that is sufficiently knowledgeable about the various server and network components and is able to quickly ingest the large volumes of data provided by the service and be able to turn that data into information. Without this knowledge, this would not be a wise investment.

New Relic Insights

Great team and tool to work with.

They have been great to work with. As far as a partnership goes, they are engaged and are willing to work with us and our customer.s

New Relic APM, New Relic Browser, New Relic Insights, New Relic Mobile, New Relic Synthetics

Excellent APM company with a strong vendor partnership

Great experience with sales, customer success, expert services, customer support. Well thought out and supported rollout plan with training and onsite assistance.

New Relic APM

NR solutions are by far the best in class

Overall, New Relic has delivered again. There product provides, by far, the best in class APM solution for cloud based products. With there ability to tie in there other services, such as Browser, Insights, infrastructure and mobile, I'm now able to see a complete vertical view from the 200k ft view all the way to the servers.