Dec 22, 2016
Vendor has good support, but product is slow to innovate. Tools lack intuitive usability and require more training than most.
Dec 20, 2016
Insights is the #1 reason why we picked New Relic. The Data analysis and reporting that this repository is capable of scanning and producing has helped the organization in making quick fact based business decisions. The team @NR has exciting supplements planned on the roadmap that the business sees immense value in and thus far the experience has been phenomenal working with New Relic.
Dec 15, 2016
Great product, constantly innovating with new features. A bit on the pricey side though.
Dec 13, 2016
Representative was helpful and prompt. Support was quick, in depth and just top notch in every aspect.
Dec 7, 2016
Easy to work with. Product is intuitive and the knowledgebase is extensive and clear. Support is available with front line support fixing the issue. Pricing is a little high but their breadth of offering is extensive for managing web-based applications and underlying infrastructure.
Dec 7, 2016
Customer focussed roadmaps for their product and continuous delivery. Extremely good customer support through their Help systems.
Dec 7, 2016
We had a good experience with New Relic, although we did find the interface to be non-intuitive and it took a period of time to fully understand band begin to utilize all of the tools available to monitor website performance. I would highly recommend the New Relic service(s) to any organization that is sufficiently knowledgeable about the various server and network components and is able to quickly ingest the large volumes of data provided by the service and be able to turn that data into information. Without this knowledge, this would not be a wise investment.
Dec 5, 2016
They have been great to work with. As far as a partnership goes, they are engaged and are willing to work with us and our customer.s
Dec 2, 2016
Great experience with sales, customer success, expert services, customer support. Well thought out and supported rollout plan with training and onsite assistance.
Nov 21, 2016
Overall, New Relic has delivered again. There product provides, by far, the best in class APM solution for cloud based products. With there ability to tie in there other services, such as Browser, Insights, infrastructure and mobile, I'm now able to see a complete vertical view from the 200k ft view all the way to the servers.