4.5 out of 5 (15 Ratings)
Mar 6, 2017
Since 2013 we have had the privilege to enhance our monitoring and troubleshooting experience with the use of Riverbed Steelhead's advanced APM technology. With the ability to capture 2 million+ packets per second, and look back in time at the packet level to diagnose what went wrong during an application failure is nothing less than awesome. This product has stood the test of time. Its reputation across the company is impeccable. It has saved us millions of dollars by reducing the time it would take to identify the problem and solve it. I am a happy Riverbed fan and will continue to work alongside with them. My confidence in the Steelhead product is unlike any other product. Well done Riverbed!
Dec 28, 2016
Riverbed SteelCentral has been the tool set we rely on in development projects. It has found tons of issues and therefore resolved before they become real issues in production systems. SteelCentral AppInternals is widely used and loved among developers, many code level performance issues like a slow database query can be easily identified by the tool. The support people are very responsive and knowlegable when help is needed. Their professional service is one of the best -- they used to provide a one time guaranteed service for fixed $, in case you don't have the internal experties and deployment. Lately their SteelCentral Portal product has become a critical visulization tool in proactive monitoing of system and applicaiton health in production systems. Alerts along with corelation analysis and deep dive drill-downs help to troubleshoot problems quickly and thus reduce overall time to resolution.
Dec 15, 2016
The tool is an eningeering not and operational tool, with an advertised catalog of integrated services out of sync with IT Operations strategy. Typical vendor engagements center around sales without focus on extracting value. Where AppResponse is powerful, packet capture, it is very weak regarding consumption by operations teams needing to run analytics within other non-integrated tools in their service catalog and best options to complete analytics for operational teams offered by free/open source tools. Customer relationship management is lacking focus on strategy to align tools within Riverbed portfolio and our business strategy and IT objectives.
Dec 2, 2016
- user friendly - easy to adopt with the existing network and application enviroement - we have deployed both APM and NPM solution with Riverbed's platform and found it well efficient to be intergrated
Nov 30, 2016
The customer service is very good. Also , the Riverbed Steel Central AppInternals 10.5 is a very efficient tool. The installtion is easy and all the features are on one single platform. Even developers find it easier to look for data. A plus point is ease of collection of diagnostic bundles right on the Analysis Server URL , so we can provide the support team logs faster.
Sep 26, 2016
It was easy to implement. We have very impressive results to quickly understand performance issue and to cope them.
Sep 14, 2016
Riverbed's suite or products have proven very valuable to our business providing a huge ROI shortly after implementation. The APM suite allows us to quickly identify problems within code and address quickly.
Sep 4, 2016
Even we found and solved the recurring major incident of internet banking services during POC phase. Tool met most of our expectations, implementation was very fast with the help of consultants, all the problems during implementation solved in a short period of time, tools are running as expected and too much effort is not need for operating tools.
Aug 31, 2016
Application Performance management was a new concept for our bank. We need to educate internal teams to increase application performance problems troubleshooting awareness. Most of the teams demand this opportunity now to measure their own application performance and troubleshoot.I believe that dedicated APM teams will utilize these tools more efficiently.
Aug 30, 2016
Very easy to use interface, lots of features, absolutely great analytics / reports. Our application has multiple tiers and multiple technologies. When business demands for high performance measured in milliseconds, it is very hard to find, which transaction is taking time in internet of things. AppInternals helped us to dissect a single transaction into multi-layered widgets and provide details. Our teams analyze the performance of across systems, apps, databases, devices, and web browsers.