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F5 Networks

4.6 out of 5.0 (11 ratings)

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We have aggregated ratings data on F5 Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    F5 is a great produt line and fits the needs

    Overall Comment

    Great Company to work with and support

    What one piece of advice would you give other prospective customers?

    Test and test again

    What do you like most about the product or service?

    Fuction and how it works for us

    What do you dislike most about the product?

    nothing but cost

    What one thing do you wish the vendor did differently?

    nothing

    If you could start over, what would your organization do differently?

    More time


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Setup and implementation was quick and easy

    Overall Comment

    We moved from a software based Load Balancer system- Zeus technology load balancer - to the hardware appliance. Since we already had a load balancer in production, moving working loads over to the new one was critical to have minamal if no downtime, and we were able to achieve that with pre-planning. Since then, we have explored the features of the F5 outside of just using it as a local traffic manager.

    What one piece of advice would you give other prospective customers?

    It is all about pre-planning - having an understanding of the underlying archetecture, and meetign with the application owners on how their particular servers need to use the F5 allowed us to catgorize them, and work out solutons with each team.

    What do you like most about the product or service?

    It is fairly simple to configure and use, and support has been great - there is an active discussion community to get help from for simple issues or to bounce ideas, but also calling the company for support has been wonderful.

    What do you dislike most about the product?

    The cost is fairly high if all you need is traffic management

    What one thing do you wish the vendor did differently?

    I have nothing bad to say - support has been great with any questions we have

    If you could start over, what would your organization do differently?

    At this point, taking a look at other solutions in the market - the F5 is an industry leader in what it does, but that comes at an expense, and since we are not using all the features, is it exactly what we need?


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Easy. Capgemini is prepared to implementation F5

    Overall Comment

    No comments. Very good experience.

    What one piece of advice would you give other prospective customers?

    no comments.

    What do you like most about the product or service?

    Very good.

    What one thing do you wish the vendor did differently?

    technical Approach and delivery expertise.

    If you could start over, what would your organization do differently?

    Use news and other features.

    Product capabilities - overall comment

    no comments.


  • 4 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family, F5 Networks Silverline

    Great product, lots of features when comparing to old solution

    Overall Comment

    Very good experience, vendor meet need sin terms of initial an ongoing support. Replaced old Cisco Load Balancings and adding DDoS protection. F5 Big IP Load Balancers added a lot of extra funcionality at the same time was a lot mor eeasy to manage than old solution.

    What one piece of advice would you give other prospective customers?

    Do you homewok, make sure all your requirements are met. Work directly with F5 folks

    What do you like most about the product or service?

    Feature available. you can do a lot with Big IPs

    What do you dislike most about the product?

    Major version upgrades. It's very tricky to test all the production fucnionality and most lilely something will break.

    What one thing do you wish the vendor did differently?

    No sure.

    If you could start over, what would your organization do differently?

    We should have replaced our old Cisco Load blancing solution earlier.


  • 4 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    LTM - GTM does its job

    Overall Comment

    f5 LTM & GTMs are fantastic

    What one piece of advice would you give other prospective customers?

    do homework iwth all vendors....focus on support

    What do you like most about the product or service?

    performance

    What do you dislike most about the product?

    support at times....

    What one thing do you wish the vendor did differently?

    meet with key support leadership earlier

    If you could start over, what would your organization do differently?

    stay in line with f5 Ltm gtms


  • 4 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    F5 Big-IP Has Great Application Security Capabilities

    Overall Comment

    Good product, good vendor

    What one piece of advice would you give other prospective customers?

    Know the requirements for ongoing monitoring, maintenance

    What do you like most about the product or service?

    Piggy-backs on existing appliances in use.

    What do you dislike most about the product?

    Amount of almost daily attention it requires

    What one thing do you wish the vendor did differently?

    Lowered the price

    If you could start over, what would your organization do differently?

    Get a big picture, including maintenance and monitoring tasks prior to start.

    Integration & Deployment - Overall comment

    Nearly flawless


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Improving Service Performance, Reliability, Security, and Scalability

    Overall Comment

    The F5 4000-series systems have been highly reliable. Installation, service, and support from F5 has been great. We are able to create a layer of abstraction for our end customers that simplify and limit the changes they need to make as systems are upgraded, moved (intra or inter-data centre), or decommissioned. The additional packages that are available with the F5 (e.g., GTM - Global Traffic Manager) are truly value-add to this platform. With redundant systems at both data centres, the combination of hardware and software has contributed significantly to improving our daily operations, security, failover maintenance processes, and our disaster recovery profile.

    What one piece of advice would you give other prospective customers?

    If funding is available, look real hard at some of the additional modules available for the F5 to enhance operational effectiveness and efficiency for existing hardware, software, and labor resources.

    What do you like most about the product or service?

    Reliability. It just flat our works as designed and is a rock solid performer.

    What do you dislike most about the product?

    Cost. The product cleary demonstrates its value but it is difficult in these budget constrained days to take advantage of all of the features you may want/need. Thus, we did things in phases instead earlier in the deployment. Perhaps some features can be included with advanced capabilities at an additional cost.

    What one thing do you wish the vendor did differently?

    Provide more services/knowledge transfer with the product purchase and reduce the reliance on paying for professional services to complete installation and configuration.

    If you could start over, what would your organization do differently?

    We would have implemented more of the features/add-ons (e.g., DNS, GTM) in earlier deployment phases. We have found that adding the features (GTM) and moving services to the F5 (DNS) have improved the delivery and management of our services.

    Product capabilities - overall comment

    The product does everything it claims to do and has met or exceed or expectations in all areas.

    Integration & Deployment - Overall comment

    The base product and the add-on modules are nicely integrated and deployment was straightforward.


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    best player in ADC sector

    Overall Comment

    Strong capability.

    What one piece of advice would you give other prospective customers?

    Start with simple, standard deployment as F5 is very capable and flexible.

    What do you like most about the product or service?

    F5 team stay close with customer.

    What do you dislike most about the product?

    cost of soft version is too high.

    What one thing do you wish the vendor did differently?

    Cloud based services.

    If you could start over, what would your organization do differently?

    Since we started to use CDN+WAF from external vendor, the deployed GTM in external will be re-deployed or repurposed for internal use.


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    F5 is the industry leader for application delivery control.

    Overall Comment

    Great product, excellent customer support, streamline process and save IT cost.

    What one piece of advice would you give other prospective customers?

    look into Best licensing.

    What do you like most about the product or service?

    the all around of best licensing.

    What do you dislike most about the product?

    technical support for APM is slow.

    What one thing do you wish the vendor did differently?

    The vendor should send a SE to develop a road map for us from the early stage.

    If you could start over, what would your organization do differently?

    we would invest to Viprion technologies.

    Product capabilities - overall comment

    The product touch everywhere in our infrastructure


  • 4 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Implementation was easy and good product support.

    Overall Comment

    LTM and GTM worked well.

    What one piece of advice would you give other prospective customers?

    All the bells and whistles are included in their product pipeline

    What do you like most about the product or service?

    support.

    What do you dislike most about the product?

    na

    What one thing do you wish the vendor did differently?

    easy web interface.

    If you could start over, what would your organization do differently?

    Leverage more on virtual appliances


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(11)
4.5

Timely and complete response to product questions

(11)
4.5

Pricing and contract flexibility (pricing and terms)

(11)
3.9
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(11)
4.8

Ease of integration using standard APIs and tools

(9)
4.2

Quality and availability of end-user training

(11)
4.4

Ease of deployment

(11)
4.3
1 2 3 4 5
Section
1

Service & Support

Timeliness of vendor's response

(11)
4.5

Quality of technical support

(11)
4.5

Quality of peer user community

(9)
4.8

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?

Yes


Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.7

Core ADC functionality

(8)
4.6

Advanced ADC Functionality

(8)
4.5

Platform Scale

(9)
4.8

Small platforms

(8)
4.5

COTS Application Support

(7)
4.6

Feature Extensibility

(9)
4.7

Deployment Flexibility

(9)
4.6

Deployment Elasticity

(8)
4.5

Software Accessibility

(9)
4.3

Management

(9)
4.6
1 2 3 4 5
Section
1

Additional Context

In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa

Asia/Pacific

Latin America


How long did your deployment take?

Fewer than 3 months

3-6 months

6-9 months


Ability to understand your organization's needs

(11)
4.5

Why did you purchase the Software or Service?

Create internal/operational efficiency

Improve business process agility

Improve customer relations/service

Improve business process outcomes

Cut costs/improve margins

Improve compliance & risk management

Drive innovation

Drive revenue growth

Enhance decision making

Improve supplier or partner relations

Other

Reduce time to market


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(11)
4.4

What other vendors were considered?

Cisco

Citrix

F5 Networks

A10 Networks

Akamai

Amazon Web Services

Amazon Web Services (AWS)

Barracuda Networks

Fortinet

HAProxy Technologies

Kemp Technologies

Microsoft

NGINX

Radware

VMware

Other...


What were the key factors that drove your decision?

Customer satisfaction

Better, faster decisions

Expand types of analysis

Other

Reduce external IT costs

Reduce IT head count

Reduce LOB head count

Reduce other non-IT costs

Increased revenue

Make better insights available to more people


How satisfied is your organization with the product or service meeting its needs?

(11)
4.7

How satisfied is your organization with the value the product or service provides for the money spent?

(11)
4.7
1 2 3 4 5