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application-delivery-controllers f5-networks All Markets > Application Delivery Controllers

F5 Networks

4.8 out of 5.0 (5 ratings)

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We have aggregated ratings data on F5 Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Improving Service Performance, Reliability, Security, and Scalability

    Overall Comment

    The F5 4000-series systems have been highly reliable. Installation, service, and support from F5 has been great. We are able to create a layer of abstraction for our end customers that simplify and limit the changes they need to make as systems are upgraded, moved (intra or inter-data centre), or decommissioned. The additional packages that are available with the F5 (e.g., GTM - Global Traffic Manager) are truly value-add to this platform. With redundant systems at both data centres, the combination of hardware and software has contributed significantly to improving our daily operations, security, failover maintenance processes, and our disaster recovery profile.

    What one piece of advice would you give other prospective customers?

    If funding is available, look real hard at some of the additional modules available for the F5 to enhance operational effectiveness and efficiency for existing hardware, software, and labor resources.

    What do you like most about the product or service?

    Reliability. It just flat our works as designed and is a rock solid performer.

    What do you dislike most about the product?

    Cost. The product cleary demonstrates its value but it is difficult in these budget constrained days to take advantage of all of the features you may want/need. Thus, we did things in phases instead earlier in the deployment. Perhaps some features can be included with advanced capabilities at an additional cost.

    What one thing do you wish the vendor did differently?

    Provide more services/knowledge transfer with the product purchase and reduce the reliance on paying for professional services to complete installation and configuration.

    If you could start over, what would your organization do differently?

    We would have implemented more of the features/add-ons (e.g., DNS, GTM) in earlier deployment phases. We have found that adding the features (GTM) and moving services to the F5 (DNS) have improved the delivery and management of our services.

    Product capabilities - overall comment

    The product does everything it claims to do and has met or exceed or expectations in all areas.

    Integration & Deployment - Overall comment

    The base product and the add-on modules are nicely integrated and deployment was straightforward.


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    best player in ADC sector

    Overall Comment

    Strong capability.

    What one piece of advice would you give other prospective customers?

    Start with simple, standard deployment as F5 is very capable and flexible.

    What do you like most about the product or service?

    F5 team stay close with customer.

    What do you dislike most about the product?

    cost of soft version is too high.

    What one thing do you wish the vendor did differently?

    Cloud based services.

    If you could start over, what would your organization do differently?

    Since we started to use CDN+WAF from external vendor, the deployed GTM in external will be re-deployed or repurposed for internal use.


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    F5 is the industry leader for application delivery control.

    Overall Comment

    Great product, excellent customer support, streamline process and save IT cost.

    What one piece of advice would you give other prospective customers?

    look into Best licensing.

    What do you like most about the product or service?

    the all around of best licensing.

    What do you dislike most about the product?

    technical support for APM is slow.

    What one thing do you wish the vendor did differently?

    The vendor should send a SE to develop a road map for us from the early stage.

    If you could start over, what would your organization do differently?

    we would invest to Viprion technologies.

    Product capabilities - overall comment

    The product touch everywhere in our infrastructure


  • 4 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Implementation was easy and good product support.

    Overall Comment

    LTM and GTM worked well.

    What one piece of advice would you give other prospective customers?

    All the bells and whistles are included in their product pipeline

    What do you like most about the product or service?

    support.

    What do you dislike most about the product?

    na

    What one thing do you wish the vendor did differently?

    easy web interface.

    If you could start over, what would your organization do differently?

    Leverage more on virtual appliances


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Family

    Easy implementation, and flexible long-term deployment.

    Overall Comment

    Management interface was the biggest positive factor. Structured API and CLI for network team; very usable and capable GUI for others. A very flexible iRule capability for solving unforeseen/unexpected problems with canned applications.

    What one piece of advice would you give other prospective customers?

    Involve multiple parties in the design/implementation: networking, security, server, and developer teams.

    What do you like most about the product or service?

    Powerful. Works great. Support is top notch.

    What do you dislike most about the product?

    Price.

    What one thing do you wish the vendor did differently?

    Lower cost.

    If you could start over, what would your organization do differently?

    Programmatic provisioning from the start to prevent configuration drift.

    Product capabilities - overall comment

    Very flexible.

    Integration & Deployment - Overall comment

    We purchased design assistance, and it was much worth it to talk over various design scenarios before we deployed.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.2

Timely and complete response to product questions

(5)
4.4

Pricing and contract flexibility (pricing and terms)

(5)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(5)
4.6

Ease of integration using standard APIs and tools

(4)
4.3

Quality and availability of end-user training

(5)
4.2

Ease of deployment

(5)
4.2
1 2 3 4 5
Section
1

Service & Support

Timeliness of vendor's response

(5)
4.6

Quality of technical support

(5)
4.6

Quality of peer user community

(4)
4.5

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Section
1

Product Capabilities

Overall rating of product capabilities

(5)
4.6

Core ADC functionality

(5)
5.0

Advanced ADC Functionality

(5)
4.8

Platform Scale

(5)
4.6

Small platforms

(5)
4.4

COTS Application Support

(4)
4.3

Feature Extensibility

(5)
4.8

Deployment Flexibility

(5)
4.6

Deployment Elasticity

(5)
4.6

Software Accessibility

(5)
4.2

Management

(5)
4.4
1 2 3 4 5
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America

Asia/Pacific

Europe, Middle East and Africa


How long did your deployment take?

Fewer than 3 months

3-6 months

6-9 months


Ability to understand your organization's needs

(5)
4.4

Why did you purchase the Software or Service?

Create internal/operational efficiency

Improve business process agility

Improve compliance & risk management

Improve business process outcomes

Improve customer relations/service

Drive innovation

Cut costs/improve margins

Drive revenue growth

Enhance decision making


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
4.2

What other vendors were considered? Multiple responses allowed.

Citrix

A10 Networks

Amazon Web Services

Barracuda Networks

Cisco

F5 Networks

HAProxy Technologies

Kemp Technologies

NGINX

Radware


What were the key factors that drove your decision?

Customer satisfaction

Expand types of analysis

Make better insights available to more people

Other

Reduce external IT costs

Reduce IT head count

Reduce LOB head count


How satisfied is your organization with the product or service meeting its needs?

(5)
4.8

How satisfied is your organization with the value the product or service provides for the money spent?

(5)
4.8
1 2 3 4 5