Why is the number of reviews different from the number of ratings?
In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality. When a user opts to withold their qualitative review feedback, we include their quantitative feedback in the in the averaged star rating and other aggregated fields under the "Ratings" tab, but we exclude their qualitative review feedback from the "Reviews" section. The Total Reviews also reflects the number available under all active filters, whereas the average rating and number of ratings remains constant when filters are applied.
We have aggregated ratings data onImpervabut all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
5 out of 5.0,
Oct 13, 2016
Very straight forward setup and implementation
Has worked as expected, no downtime or issues
What one piece of advice would you give other prospective customers?
Understand your infrastructure and services
What do you like most about the product or service?
What do you dislike most about the product?
Cloud-based (has to be)
What one thing do you wish the vendor did differently?
Some could be on site to reduce costs
If you could start over, what would your organization do differently?