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5.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Imperva but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Incapsula

    Implementation was fast and easy, excellent service.

    Overall Comment

    Everything was fast, and the process of implementation went without any problems. We are completely happy with the quality of the service.

    What one piece of advice would you give other prospective customers?

    You will make the right choice if you signed the contract for this service.

    What do you like most about the product or service?

    Feel protected.

    What do you dislike most about the product?

    I need more flexible and more information about IncapRules.

    What one thing do you wish the vendor did differently?

    Show me a demo for all options and features.

    If you could start over, what would your organization do differently?

    Asked for a demo for all features that you have.


  • 5 out of 5.0, Reviewed

    Product(s): Incapsula

    Very straight forward setup and implementation

    Overall Comment

    Has worked as expected, no downtime or issues

    What one piece of advice would you give other prospective customers?

    Understand your infrastructure and services

    What do you like most about the product or service?

    Protection

    What do you dislike most about the product?

    Cloud-based (has to be)

    What one thing do you wish the vendor did differently?

    Some could be on site to reduce costs

    If you could start over, what would your organization do differently?

    Nothing


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
5.0

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(2)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.5

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(2)
4.5

Did you purchase a support package from the vendor?

No


Was the support package worth it?


Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.5

Core ADC functionality

(2)
4.5

Advanced ADC Functionality

(2)
4.5

Platform Scale

(2)
4.5

Small platforms

(2)
4.5

COTS Application Support

(2)
4.5

Feature Extensibility

(2)
4.5

Deployment Flexibility

(2)
4.5

Deployment Elasticity

(2)
4.5

Software Accessibility

(2)
4.5

Management

(2)
4.5
1 2 3 4 5
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa


How long did your deployment take?

Fewer than 3 months


Ability to understand your organization's needs

(2)
5.0

Why did you purchase the Software or Service?

Drive innovation

Other


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
4.5

What other vendors were considered?

Akamai

Microsoft

Other...


What were the key factors that drove your decision?

Better, faster decisions

Other


How satisfied is your organization with the product or service meeting its needs?

(2)
5.0

How satisfied is your organization with the value the product or service provides for the money spent?

(2)
4.5
1 2 3 4 5