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application-development-life-cycle-management hpe All Markets > Application Development Life Cycle Management

Hewlett Packard Enterprise

3.9 out of 5.0 (7 ratings)

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We have aggregated ratings data on Hewlett Packard Enterprise but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): HP Application Lifecycle Management (HP ALM)

    Need better integration with open source development tools.

    Overall Comment

    Scalability and stability on the positive and lack of better integration with application development tools on the negative.

    What one piece of advice would you give other prospective customers?

    Considfer integration with open-source development tools.

    What do you like most about the product or service?

    Stability.

    What do you dislike most about the product?

    Lack of integration


  • 4 out of 5.0, Reviewed

    Product(s): HP Application Lifecycle Management (HP ALM)

    Support and Follow up is Good but Does Not Always Solve Issue

    Overall Comment

    Vendor provides good support but when features are removed there is no explanation as to why or how to continue that feature and R&D response is slow.

    What one piece of advice would you give other prospective customers?

    Compare cost to value and future growth or change in methodology. You do now want to transform on transision multiple times.

    If you could start over, what would your organization do differently?

    Better anticipate change in methodology for example moving from Waterfall to Agile and having to change tools.


  • 5 out of 5.0, Reviewed

    Product(s): HP Application Lifecycle Management (HP ALM)

    Implementation went well because we partners with a knowledgeable provider.

    Overall Comment

    Overall experience was positive because of the HPE Value Added partner that we used.

    What one piece of advice would you give other prospective customers?

    If you do not have the expertise internally, partner with someone who has done implementations previously.

    What do you like most about the product or service?

    Reliability, functionality and ease of use.

    What do you dislike most about the product?

    Cost of licensing.

    What one thing do you wish the vendor did differently?

    HP could have been more transparent of the differences between on-premises and cloud based HP ALM.

    If you could start over, what would your organization do differently?

    Would have obtained more clarity from HPE about the differences between on-premises and cloud based HP ALM.


  • 3 out of 5.0, Reviewed

    Product(s): HP Application Lifecycle Management (HP ALM)

    No Good User Expirience but cool funktions

    Overall Comment

    Very good funktionalaty. It does what we searched. but the user expirince for End User Testing is much to complex. Thus the implementation is not that succesful as we need.

    What one piece of advice would you give other prospective customers?

    Look togehter with the tester on the usability

    What do you like most about the product or service?

    The funktions for reporting and the possibility to automatisate the test togehter with another HP product

    What do you dislike most about the product?

    Usability

    What one thing do you wish the vendor did differently?

    Reduce complexety for the end user to test

    If you could start over, what would your organization do differently?

    In the Futuer we will prototyp with the end user a testing tool


  • 5 out of 5.0, Reviewed

    Product(s): HP Agile Manager, HP Application Lifecycle Management (HP ALM), Other...

    Excellent scaling, metrics and integration - Epic control and IOS use to be improved.

    Overall Comment

    The HP Agile Manager Suite (so the various other products) integrate well, but more importantly, scale really well. We grew from 2 tot 20 teams within a few months, and the generic dashboards kept us informed on speed and quality metrics. The product integrates in our operation from the ground up, so in the hour-to-hour work any Agile team does, regardless of team funtion or team member role. This ensures me to have a 360 view on my Agile organization, saving the need for outdated processes like problem, change or incident management. Contact with the product development team was fast and efficient, enabling us to iron out bugs that arose in daily use. Ios integration is poor though, and the software has thaught little about integrating into (private) smartphones that our team members have on them. Its chief benefit would be its user friendliness to Agile teams, its integration into our quality and testing processes and the realtime metrics it provides. Its chief drawbacks would be its poor functionality on IOS devices, its steep license prices and poorly executed epic dashboards. Aggregated userstories, either epics or features, are illegible and "techy". Techy meaning: overly focussed on applications and application lifecycles, instead of business value and business planning.

    What one piece of advice would you give other prospective customers?

    Think beforehand on how you plan to scale, as its hard to change course during the scaling itself. Reassigning agile teams to different releasetrains means losing data, efficiency and predictability.

    What do you like most about the product or service?

    Having 20 teams sync according to our 'loosely coupled, tightly aligned' model. Having teams sync alsmost automatically due to the user friendly task board and product backlog saves me from having lots of processes that are IT instead of business driven, like defects management.

    What do you dislike most about the product?

    Its steep licences, poor scaling to IOS and lackluster Epic and feature level in Agile manager.

    What one thing do you wish the vendor did differently?

    It has the danger that almost any IT-driven developed product has: overdesigning and (way) too many features and functions. When you start adding key-combinations, you know you've added too much. Plus: the dashboard functionality in Agile Manager performs really well, while the dashboards in ALM perform quite poor. They look and interact like Excel 2006. That's not a good thing.

    If you could start over, what would your organization do differently?

    I would integrate rather than couple business planning into the product and feature backlog functionality, to better ensure business and IT alignment across teams and across function. Sadly, this is where the product is least developed.


  • 3 out of 5.0, Reviewed

    Product(s): HP Application Lifecycle Management (HP ALM)

    Supports Waterfall IT organizations, not so effective in agile IT organizations

    Overall Comment

    If you are in an organization that supports waterfall implementations then HP ALM will work well for you. It has all the classical items required to manage projects, programs and cross team delivery. Additionally the overall automation tooling ability is one of few that support mainframe and green screen systems. Directionally though if you are in an agile environment there are other cheaper alternatives to use although automation for mainframe/green screen systems will be a challenge.

    What one piece of advice would you give other prospective customers?

    Works well in waterfall, project and program environments. If you are in an agile environment then I would look elsewhere for more cost effective tools.

    What do you like most about the product or service?

    Does provide good levels of historical reporting, tracking and traceability. Overall easy to use and robust for large organizations.

    What do you dislike most about the product?

    Fails to solve needs for agile (XP, Lean, Scrum & Kanban) driven organizations.

    What one thing do you wish the vendor did differently?

    Implementation went well.

    If you could start over, what would your organization do differently?

    Couple of things: 1. Pushed to agile faster (so you are not focused on defect tracking rather bugs in production). 2. Looked for an alternative automation tool that is more cost effective. 3. Worked on changing culture of an environment where QA and development is tightly integrated sooner.

    Product capabilities - overall comment

    My rating has changed purely as we adopt agile techniques and practices.

    Service & support - overall comment

    They have and continue to provide good support, timely response and help to ensure that the overall product supports our needs.


  • 3 out of 5.0, Reviewed

    Product(s): HP Application Lifecycle Management (HP ALM)

    Overall a positive experience.

    Overall Comment

    Overall a positive experience.

    What one piece of advice would you give other prospective customers?

    Consider value of using one product for all ALM/ITSM needs.

    What do you like most about the product or service?

    Product capabilities.

    What do you dislike most about the product?

    Wish the HP ITSM product was more desirable compared to competitors.

    What one thing do you wish the vendor did differently?

    Nothing specific.

    If you could start over, what would your organization do differently?

    Wait on a decision to proceed until after more closely considering overall tool needs.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(7)
3.9

Ability to understand your organization's needs

(7)
3.3

Timely and complete response to product questions

(7)
4.3

Pricing and contract flexibility (pricing and terms)

(7)
3.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(7)
3.7

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(6)
4.0

Ease of integration using standard APIs and tools

(7)
3.6

Quality and availability of end-user training

(6)
3.7

Ease of deployment

(7)
4.1
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(7)
4.0

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Timeliness of vendor's response

(7)
4.3

Quality of technical support

(7)
4.3

Quality of peer user community

(7)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(7)
3.9
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor

Application Lead

Analytics Team Leader

Development/Integration

End User Computing Stakeholder

End User Support Manager

Implementation, Maintenance or other IT support

System Administrator

User Training

Other...


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Enhance decision making

Improve business process outcomes

Reduce time to market

Cost management

Drive innovation

Improve business process agility

Improve compliance & risk management

Improve customer relations/service

Improve supplier or partner relationships

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Pre-existing relationships

Product functionality and performance

Overall cost

Product roadmap and future vision

Breadth of services

Strong services expertise


In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa