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application-development-life-cycle-management rally All Markets > Application Development Life Cycle Management

Rally

3.7 out of 5.0 (3 ratings)

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We have aggregated ratings data on Rally but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Rally Editions

    User friendly, great for teams, maturing over time to support larger organizational needs.

    Overall Comment

    Product is user friendly, needs ability to put additional controls in place to ensure data integrity and to support larger organizational implementations including ability to support financial capitalization.

    What one piece of advice would you give other prospective customers?

    Go cloud and integrate with other systems.

    What do you like most about the product or service?

    Usability for teams.

    What do you dislike most about the product?

    Lack of controls to prevent data integrity loss; i.e. ability to delete stories with time booked to them. Additional security functionality needed within projects.

    What one thing do you wish the vendor did differently?

    Better integration between timesheets and the story maintenance.

    If you could start over, what would your organization do differently?

    Go cloud. Not all functionality will move to on-premise and those that do are behind.


  • 4 out of 5.0, Reviewed

    Product(s): Rally Editions

    Ease of use, flexibility and great adoption of Agile principles for ALM.

    Overall Comment

    The product offers very good capabilities in Application Lifecycle Management space based on agile principles. It helped us with organizing product feature set for software development and releases using backlog management features and kanban boards. The tool provides for a high level of flexibility and it is possible to customize almost every page using custom views. The iteration view is one that we leverage a lot for our sprint meetings, release planning meetings and backlog grooming and prioritization sessions.

    What one piece of advice would you give other prospective customers?

    Understand appetite within your organization for agile principles and come up with a process that will support the tool's adoption and leverage so benefits can truly be realized end to end.

    What do you like most about the product or service?

    Backlog chart features, Iteration Dashboard are great tools to get a snapshot view about development status of sprints

    What do you dislike most about the product?

    Complexity that comes with too much flexibility in certain modules of the application.

    What one thing do you wish the vendor did differently?

    Flexibility has come with a cost and the configurability in the system should be balanced with usability. Some pages within the application are extremely busy and can take some time to get used to.

    If you could start over, what would your organization do differently?

    Understand the integration capabilities of ALM tools such that we are able to leverage the data coming out of this tool back to portfolio management databases to provide executive dashboard reporting features.


  • 3 out of 5.0, Reviewed

    Product(s): Rally Editions

    Rally easily integrated with custom solutions

    Overall Comment

    The early stages of this product were not as controlled as one would have hoped for. Changes still reflect their major purchase organizations.

    What one piece of advice would you give other prospective customers?

    The database structure limits the responsiveness of custom field utilization. Be careful to work with the vendor if you have large amounts of data pulled in from other systems.

    What do you like most about the product or service?

    Flexible and easy to learn.

    What do you dislike most about the product?

    Reporting levels - we have 23 scrum teams all working together with multiple cross team epics, the interface between the teams and the roadmapping does not work as smooth as I would have hoped (cross team).

    What one thing do you wish the vendor did differently?

    Their internal key structures need to be more carefully looked at to address ITIL interfaces with tools like Remedy.

    If you could start over, what would your organization do differently?

    Spent more time with the vendor in Boulder during their initial design and development of their product.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.3

Ability to understand your organization's needs

(3)
4.0

Timely and complete response to product questions

(3)
4.0

Pricing and contract flexibility (pricing and terms)

(3)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(3)
4.3

Quality and availability of end-user training

(3)
3.3

Ease of deployment

(3)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.3

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(3)
4.0

Quality of technical support

(3)
4.0

Quality of peer user community

(3)
3.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Analytics User

Development/Integration

End User Computing Stakeholder

End User Support Manager

Executive Sponsor

Implementation, Maintenance or other IT support

Technical Assessment

Vendor Management

Vendor/Product Selection

Other...


Why did you purchase the software or service?

Create internal/operational efficiencies

Improve business process agility

Enhance decision making


What were the key factors that drove your decision?

Product functionality and performance

Overall cost

Product roadmap and future vision

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America