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application-development-life-cycle-management versionone All Markets > Application Development Life Cycle Management

VersionOne

4.7 out of 5.0 (3 ratings)

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We have aggregated ratings data on VersionOne but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Agile ALM

    VersionOne provides useful product and support.

    Overall Comment

    We initially adopted a cloud instance of VersionOne (V1) as a pilot when standing up resources aligned under the SAFe methodology. This was a reset of an existing project and we were constrained in schedule (we didn't have time to do a full procurement, so we launched a pilot with V1 while our acquisition teams executed a full competition in parallel). In the end, the acquisition team came to the conclusion that V1 was the best product for the enterprise, but they opted for an on-prem instance. We very easily, and very successfully migrated from the cloud to on-prem without missing a beat and with minimal disruption to the project. We had Agile tool experts/coaches on staff when we initially deployed the cloud solution - they were minimally helpful (they were from a separate acquisition, not part of our V1 pilot). As a result, we engaged quite frequently with V1 for guidance and assistance - V1 was very flexible and helpful in this effort, and they continued to be helpful when we migrated to on-prem.

    What one piece of advice would you give other prospective customers?

    Pick a bold, intelligent leader to head up your implementation effort.

    What do you like most about the product or service?

    Portability between versions/infrastructures. Flexibility. Ability to configure.

    What do you dislike most about the product?

    Standard lack of availability of features between product lines. Rally has some stuff that V1 doesn't and vice versa.

    What one thing do you wish the vendor did differently?

    Nothing, V1 was extremely helpful.

    If you could start over, what would your organization do differently?

    We would probably do it exactly the same way that we did. Due to timeline pressures, our internal project team became experts in V1 usage while the larger organization completed a procurement. As a result, we are the agency experts with the product.

    Product capabilities - overall comment

    Very satisfied with the V1 cloud-based product and so far with the on-prem product that we eventually migrated to.

    Service & support - overall comment

    V1 was very helpful in all aspects (sans training materials).


  • 5 out of 5.0, Reviewed

    Product(s): Agile ALM

    Implementation was easy though the extra configuration is needed

    Overall Comment

    Their onboarding team was very helpful. They answered all our installation and configuration questions. They had some good tutorials for getting people up to speed on the product. The product has a lot of features so it does come across as overwhelming, but their support team was available to answer all questions.

    What one piece of advice would you give other prospective customers?

    Understand your needs for Agile project management and ensure that you really want to invest in a comprehensive tool like Version One. It is overwhelming with some confusing UI flows/views.

    What do you like most about the product or service?

    The comprehensive set of features.

    What do you dislike most about the product?

    Very busy UI.

    What one thing do you wish the vendor did differently?

    Simplify the user experience. Some of the flows are so confusing.

    If you could start over, what would your organization do differently?

    Identify a set of reports that want out of this tool and get it configured as part of the installation process.


  • 5 out of 5.0, Reviewed

    Product(s): Agile ALM

    Vendor is very supportive of not just their software but of the Agile process in general.

    Overall Comment

    The vendor places very high importance on the product being correctly configured and that you get good return on your investment in the software. They have a range of services and are very supportive of the process of switching to Agile and scaling Agile.

    What one piece of advice would you give other prospective customers?

    Standardise your agile process as much as possible before deploying software.

    What do you like most about the product or service?

    Flexibility and reporting.

    What do you dislike most about the product?

    some small frustrating bugs that seem to take lower priority than new features.

    What one thing do you wish the vendor did differently?

    More flexible pricing model.

    If you could start over, what would your organization do differently?

    Get greater internal management support for switch to Agile.

    Service & support - overall comment

    A full range of services and a keenness to see you get the most out of their product


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
3.7

Ability to understand your organization's needs

(3)
4.3

Timely and complete response to product questions

(3)
4.3

Pricing and contract flexibility (pricing and terms)

(3)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.3

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
3.3

Ease of integration using standard APIs and tools

(2)
3.5

Quality and availability of end-user training

(3)
3.7

Ease of deployment

(3)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.7

Did you purchase a support package from vendor?

No


Timeliness of vendor's response

(3)
5.0

Quality of technical support

(3)
4.3

Quality of peer user community

(2)
3.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Application Lead

End User Support Manager

Executive Sponsor

Implementation, Maintenance or other IT support

User Training

Vendor Management


Why did you purchase the software or service?

Create internal/operational efficiencies

Reduce time to market

Enhance decision making

Improve business process agility

Improve business process outcomes

Other...


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Overall cost

Strong consulting partnership

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa