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4.2 out of 5.0 (11 ratings)

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We have aggregated ratings data on Qualys but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Qualys Vulnerability Management, Web Application Scanning (WAS)

    Easy to use and great value !

    Overall Comment

    Great overall experience. Good customer service, good reporting. Easy to use. Great value for the breadth of services. Many may say there are “better” scanning tools, but Qualysis has done a great job for us to help us review infrastructure and applications.

    What one piece of advice would you give other prospective customers?

    If you need to look at a wide variety of infrastructure and applications, this is a great tool. It can help you decide where you need to go "deeper and until manual pen testing and code testing".

    What do you like most about the product or service?

    Easy to use and good reporting. Qualys is also a very active vendor with research and the OWASP community.

    If you could start over, what would your organization do differently?

    nothing, Qualys is the right tool for us right now.


  • 4 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Good vulnerability scanning tool.

    Overall Comment

    Good vendor.

    What do you like most about the product or service?

    the UI is great.

    What do you dislike most about the product?

    as it is a SaaS, it is a bit slow.

    If you could start over, what would your organization do differently?

    start by organizing your assets into logical groups.


  • 5 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Great vulnerability management solution.

    Overall Comment

    I had a great experience overall.

    What one piece of advice would you give other prospective customers?

    Take your time scoping.

    What do you like most about the product or service?

    Quicker response time for web.

    What do you dislike most about the product?

    Slow.

    What one thing do you wish the vendor did differently?

    Allow better integration with SIEM.

    If you could start over, what would your organization do differently?

    Take more time scoping.


  • 4 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    zero maintenance high return.

    Overall Comment

    Great product easy to install and support.

    What one piece of advice would you give other prospective customers?

    implement early and better planning in the design phase.

    What do you like most about the product or service?

    easy to support and reporting capabilities.

    What do you dislike most about the product?

    none.

    What one thing do you wish the vendor did differently?

    on-site support at a reduced rate.

    If you could start over, what would your organization do differently?

    implement sooner.


  • 3 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Good product but we have failed to implement comprehensively.

    Overall Comment

    Follow up support has been lacking.

    What one piece of advice would you give other prospective customers?

    Choose your implementation partner carefully.

    What do you like most about the product or service?

    SaaS.

    What do you dislike most about the product?

    The service.

    What one thing do you wish the vendor did differently?

    engaged us more after the sale.

    If you could start over, what would your organization do differently?

    Choose a better partner.


  • 4 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Managing the system is easy, but initial setup is a bit time consuming.

    Overall Comment

    The system provides the features that I have to customize in other vendors' systems.

    What one piece of advice would you give other prospective customers?

    Spending more time on cloud-device scanning.

    What do you like most about the product or service?

    Simple, user-friendly and reports are easy to digest for non-technical users.

    What do you dislike most about the product?

    Cloud-based management interface.

    What one thing do you wish the vendor did differently?

    Internal management interface, instead of the cloud base management interface.

    If you could start over, what would your organization do differently?

    Have training before deep dive to reduce time wasting.

    Service & support - overall comment

    good turn-around from the engineer.

    Integration & Deployment - Overall comment

    easy and doesn't take much of the engineering time.


  • 5 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Qualys offers easy to use tools that offer a wealth of information.

    Overall Comment

    Overall experience was seamless and simple. My Qualys account manager was involved and quick to respond. Qualys technical support are very informative, and the Qualys community was very helpful with training and connecting with others to discuss problems or concerns.

    What one piece of advice would you give other prospective customers?

    Access to the Qualys community and local free training is available, so use it!

    What do you like most about the product or service?

    Easy setup and immediate results.

    What do you dislike most about the product?

    Nothing so far!

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Nothing.


  • 4 out of 5.0, Reviewed

    Product(s): Qualys Vulnerability Management

    Implementation is easy, the tool is powerful, but there's a lot of information to process.

    Overall Comment

    It's a great product, it provides a lot of information.

    What one piece of advice would you give other prospective customers?

    Start with a small set of devices, understand the information provided and then start growing from there.

    What do you like most about the product or service?

    The quality of the information provided.

    What do you dislike most about the product?

    There’s nothing I dislike, I would like an easier way to process all the info generated.

    What one thing do you wish the vendor did differently?

    I would like them to provide more templates or scenarios that could guide new users on the tool.

    If you could start over, what would your organization do differently?

    I did start over. I needed to re-organize the way I was doing the deployment.

    Service & support - overall comment

    Team is always there to help and respond questions.

    Integration & Deployment - Overall comment

    The team I supported during the implementation.


  • 3 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Cloud-based vulnerability scanning service.

    Overall Comment

    Some quality and performance issues.

    What one piece of advice would you give other prospective customers?

    must be willing to put a "black box" on the network as the scanner.

    What do you like most about the product or service?

    Relatively maintenance free.

    What do you dislike most about the product?

    Stability, lack of performance, not FedRAMP compliant.

    What one thing do you wish the vendor did differently?

    Improve stability of the website and services.

    If you could start over, what would your organization do differently?

    Go with an on-premise solution that has more transparency on the scanner and higher performance.


  • 4 out of 5.0, Reviewed

    Product(s): Web Application Scanning (WAS)

    Business oriented visionary with mature products.

    Overall Comment

    Qualys listens to its customers and innovates slowly but useful products with a good vision. Integration between products is a little challenging - the cloud scanner and the appliance scanner are not reflecting similar results. False positives are still significant. The new asset management and threat protect capabilities are interesting and reveal a good future vision.

    What one piece of advice would you give other prospective customers?

    Asset Inventory is not just a map. It is understanding what assets you have, their characteristics and who owns them.

    What do you like most about the product or service?

    Reasonably easy to start getting results quickly both from an outside scan and an inside scan.

    What do you dislike most about the product?

    Lack of customizable dashboards.

    What one thing do you wish the vendor did differently?

    Risk weighing potential vulnerabilities based on asset categorization and tagging.

    If you could start over, what would your organization do differently?

    Concentrate on asset inventory better. Starting from a scan does not necessarily help you understand the vulnerability situation of your organization.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(9)
4.4

Ability to understand your organization's needs

(11)
4.4

Timely and complete response to product questions

(11)
4.2

Pricing and contract flexibility (pricing and terms)

(11)
4.4
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(11)
4.4

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

12 months or more


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(8)
4.0

Ease of integration using standard APIs and tools

(8)
4.0

Quality and availability of end-user training

(11)
4.5

Ease of deployment

(11)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(11)
4.3

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(11)
4.2

Quality of technical support

(11)
4.3

Quality of peer user community

(9)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.4

Dynamic AST as a Tool

(7)
3.9

Dynamic AST as a Service

(7)
4.0

Static AST as a Tool

(5)
4.0

Static AST as a Service

(5)
4.0

Interactive AST

(6)
4.0

Mobile AST

(5)
3.4

Enterprise-Class AST

(8)
4.0

Stand-Alone AST

(6)
4.2

WAF/EMM Integration or RASP

(5)
4.2
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Rollout and Install

Vendor Management

Executive Sponsor

Technical Assessment

Vendor/Product Selection

Development/Integration

Functional Assessment

Application Lead

User Training


What other vendors were considered?

Rapid7

IBM

WhiteHat Security

Checkmarx

Cigital

Contrast Security

Hewlett Packard Enterprise

Netsparker

Qualys

The Open Web Application Security Project (OWASP)

Trustwave

Veracode

Other...


Why did you purchase this product?

Improve compliance & risk management

Create internal/operational efficiencies

Cost management

Enhance decision making

Improve business process agility

Improve business process outcomes

Reduce time to market

Other...


What were the key factors that drove your decision?

Pre-existing relationships

Product functionality and performance

Overall cost

Strong services expertise

Breadth of services

Functional breadth

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong user community

Other...


In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa

Asia/Pacific

Latin America