3 out of 5.0, Reviewed Aug 19, 2016
A little bumpy after NTO acquisition by Rapid7. Looking forward to new features that meet our current and future enterprise scanning (ie distributed scanning to support continuous scanning) needs and continuing enhancements to the vulnerability coverage. Also would be great to see that features at the enterprise level are given some additional importance.
Ability to use API to automate over the top of AppSpider. Also, check coverage.
No documentation on what each check does. We have to open a support ticket to inquire into these things. Also no documentation on configurations or how to enable features. We have to pick around in order to find it, or open a support ticket. Size limitations on results are very small and don't support many of our services.
More transparent with feature roadmap, and focusing on new features that our enterprise needs. Also please improve your support ticketing system.
I don't think I can answer that, since pre-acquisition
If I average out the inital satisfied, and the recent extremely dissatisfied, with the current somewhat satisfied, I have to give this a neutral. Lots of room for improvement here.
4 out of 5.0, Reviewed Aug 16, 2016
The core functionality is working well. We are still working vendor on importing reports into Nexpose. The reports being in separate products has not slowed us down, but are curious to the end result.
Be very careful with the type of scans and scan test servers first as you may crash some systems even with safe and passive checks.
it uses the OWASP standards and very easy to use.
Tracking fixactions has to be done outside the product such as with Excel.
Exporting reports with fix actions where the admin could use the built-in functionality that is within the application.
Start earlier. We could have made use of this product a year ago.
Any issue we have run into we have had speedy response and resolutions.
4 out of 5.0, Reviewed Aug 4, 2016
Overall this product works as advertised. Though, the information and reporting can be greatly improved. What drew my organization to this product was the ability to get both on-premise services and a cloud managed service.
5 out of 5.0, Reviewed Aug 3, 2016
Service support was outstanding.
Easy to digest test results. Great service team. Good response time to requests.
3 out of 5.0, Reviewed Jul 5, 2016
Support is much poorer once NTO was acquired by Rapid7.
Automate as much as possible.
The fact that the scan engine uses Universal Translator technology so it can accommodate the scanning of technologies which do not yet exist.
The support become much less supportive once aquired by Rapid7.
Address the bugs discovered in their product on a faster timeline.
Change the onboarding process so the burden of onboarding in on Application Teams.
I am satisified with the capabilities of AppSpider.