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application-security-testing whitehat-security All Markets > Application Security Testing

WhiteHat Security

4.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on WhiteHat Security but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Sentinel

    Easy to roll out, low hanging fruit caught. Breadth over depth. Good portal.

    Overall Comment

    The tool itself finds mostly low-hanging fruit vulnerabilities. The experience with the customer service team is spotty - depends on which customer success manager you get. The PE level with BLA is average.

    What one piece of advice would you give other prospective customers?

    Compete WhiteHat against Veracode, Cigital 3D, Rapid7, etc. Focus on quality, use of portal, the skills/resources used for BLA, and then look at cost.

    What do you like most about the product or service?

    Fairly clean, easy-to-use portal.

    What do you dislike most about the product?

    Overall quality of results. I believe there are more false negatives than there should be.

    What one thing do you wish the vendor did differently?

    Enable better ability to bootstrap applications into the tool.

    If you could start over, what would your organization do differently?

    Understand that the BLA only happens once a year, so time it well. Train developers, product managers better up front on the tool, and how to use it. Integrate with defect tracking (e.g. Jira)

    Product capabilities - overall comment

    Wish they found more complex vulnerabilities. Low hanging fruit only. Junior pen tester can find most of what WhiteHat finds.

    Service & support - overall comment

    Customer success manager did a good job ensuring feedback was incorporated and flexibility was available.

    Integration & Deployment - Overall comment

    They failed to be able to test in QA, due to technical limitations on our end they couldn't help us overcome. Jira integration is okay.


  • 4 out of 5.0, Reviewed

    Product(s): Sentinel

    Whitehat Sentinel

    Overall Comment

    The product and service has helped to prioritize our application remediation work.

    If you could start over, what would your organization do differently?

    Nothing


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
5.0

Ability to understand your organization's needs

(2)
3.5

Timely and complete response to product questions

(2)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(2)
4.0

Quality and availability of end-user training

(2)
3.0

Ease of deployment

(2)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(2)
5.0

Quality of technical support

(2)
4.5

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0

Dynamic AST as a Service

(2)
4.5

Static AST as a Service

(1)
5.0

Interactive AST

(1)
5.0

Enterprise-Class AST

(1)
5.0

Stand-Alone AST

(1)
5.0

WAF/EMM Integration or RASP

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Technical Assessment

Vendor/Product Selection


What other vendors were considered? Multiple responses allowed.

Cigital

Rapid7

Veracode

Other...


Why did you purchase this product?

Improve business process agility

Improve compliance & risk management

Create internal/operational efficiencies

Enhance decision making

Reduce time to market


What were the key factors that drove your decision?

Strong services expertise

Overall cost

Product functionality and performance

Strong consulting partnership


In which region(s) did your deployment take place? Multiple responses allowed.

North America