4.8 out of 5 (18 Ratings)
Apr 12, 2017
This is an outstanding scheduling tool. It provides easy to implement solutions, yet is very flexible. The user documentation is excellent as it provides a comprehensive level of detail on all functionality in easy to understand terminology. The ability to configure process flows within the tool seems limitless. In over 2 years of use and conversion from an existing scheduler, there are not many situations we have run into that cannot be handled with standard, out-of-the box functionality. The freedom to structure folder, plans and sub-plans is fantastic for support. Within our environment, we build a significant amount of the process flow logic into the scheduler (as opposed to just calling batch jobs and triggering subsequent batch jobs on completion). ActiveBatch allows users to tie vastly different process steps into a single workable flow -- e.g. you can set variables in one step, make database calls in the next, trigger and executable on a separate server, copy files, run a visual basic script, execute a Java method and send an email when complete. These are significantly different technologies running on different servers, all tied seemlessly together in a single UI.
Apr 5, 2017
I am very satisfied overall with ActiveBatch, a capable and reliable product. On the front end, the client /job design component is user-friendly and provides the structure for a well organized and maintainable job hierarchy given proper planning and foresight. Includes a very capable jobs library providing integration widgets with many computer resources and services. You do not have to use this capability if you are concerned with tight coupling to the vendor but it is very useful. The front end includes nice views for real-time monitoring of your jobs across your enterprise. On the back end, batch processes (properly engineered for error detection) run transparently. ActiveBatch can communicate issues and failures via multiple channels. The Client API is, unfortunately, COM based but works well. Bottom line, after about 8 years of use I can say that ActiveBatch can reliably maintain and run your enterprise batch processing. You will be very pleased with it as we are.
Apr 3, 2017
So far we are quite happy about ActiveBatch product as it is reliable and flexible.
Mar 31, 2017
Every aspect of our relationship with ASCI has excelled. The product itself meets our needs well - and is capable of more which we have not yet implemented. The few times I've needed support, I've gotten knowledgable staff with a great attitude - I've never had a question not answered to my satisfaction. The administrative staff are also very helpful, but "to the point" - they respect that I don't want to spend too much time just maintaining licensing and other similar tasks!
Mar 30, 2017
I have been very happy with Active Batch and what I am able to perform. So far I have been able to create a schedule for anything the business needs. The product has been very flexable.
Mar 23, 2017
The product is solid and we rely on it 24x7. Technical support is super fast and extremely good at their job. Perhaps the nicest support staff I've ever worked with. Extensive online knowledge base and very comprehensive documentation. Our in-house automation hasn't found anything we can't do with the product as of yet. We chose to train staff all at once with a remote classroom. The instructor was very good and prepared well for the class but gathering information specific to my site, even including adjusting the pace for some students based on their experience and skill set.
Mar 16, 2017
At all times, the vendor has answered any questions posed to them in a timely and proficient manner. The answers were always to the point and answered the question posed to them. In fact, if the question proved to be complex or turned out to be a defect or enhancement they will provide the extra effort to provide a workaround or alternative solution.
Mar 16, 2017
The support is top-notch. They are always willing and able to help and offer screen-sharing for support. The Knowledge Base is good. the support web portal is useful, you can use it to specify a list of people from your company who are authorised to call for support. I wish the training was cheaper, or that the documentation was more friendly, especially for common problems that new customers have. The documentation could be better. I would like to see a user guide for the overall organisation of folders, jobs, properties. This is a system that is complicated, has lots of features, like inheritance into sub-folders/objects, and so the implementation should be planned accordingly. The support is definitely worth the annual fees. I do not see the use for web-based administration, so I do not like the product direction. I think, as an enterprise system, the focus should be on delivering features for the enterprise. It is annoying that the company does not offer free or cheap licenses for development, test, and staging server purposes.
Mar 15, 2017
I have used the company at previous employer and made the suggestion to use the vendor at this employer for new implementations because of support, costs, and agility
Mar 14, 2017
The software is stable and does what it's meant to do. We have almost never had to contact the vendor for support. On the other hand, the vendor didn't/couldn't really help with best practices when we asked, so that was disappointing.