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applicationreleaseautomationsolutions ca-technologies All Markets > Application Release Automation Solutions

CA Technologies

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): CA Release Automation

    CA RA met our deployment and release requirements

    Overall Comment

    CA was very responsive to our needs , provided great suport during our first release using the tool (hot site designation). Provided multiple follow ups and mentoring at no cost

    What one piece of advice would you give other prospective customers?

    The tools in this space are evolving very quickly and becoming mor ean more mature. AN evaluation done 6-12 months ago may not be relevant

    What do you like most about the product or service?

    Once setup correctly, the tool works all the time

    What do you dislike most about the product?

    The GUI and interface is not very intuitive

    What one thing do you wish the vendor did differently?

    Provide guidance and focus on how this would change things culturally

    If you could start over, what would your organization do differently?

    Use the vendor for implementation


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Automation

(1)
4.0

Environment Modeling

(1)
3.0

Release Coordination

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Business Analyst

Functional Assessment

Implementation, Maintenance or other IT support

Technical assessment

User Training

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Improve business process agility

Improve business process outcomes

Reduce time to market


What other vendors were considered?

Puppet

XebiaLabs


What were the key factors that drove your decision? Multiple responses allowed.

Financial/organizational viability

Product functionality and performance

Product roadmap and future vision


In which region(s) did your deployment take place?

North America