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5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): UrbanCode Deploy

    Amica improves environment stability and reliability through DevOps using UrbanCode

    Overall Comment

    We have had a great relationship and have had outstanding access to the developers whenever we have questions, issues or need a fix

    What one piece of advice would you give other prospective customers?

    Make sure you have executive buy in

    What do you like most about the product or service?

    Easy to use, highly configurable

    What do you dislike most about the product?

    Sometimes it can take a while for turnaround of releases

    What one thing do you wish the vendor did differently?

    Quicker turnaround on bug releases at times

    If you could start over, what would your organization do differently?

    Have a better understanding of the time it takes to do this.

    Service & support - overall comment

    We are part of the community now that helps make recomendations and is aware in advance of product direction.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

6 - 9 months (<9)


Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Automation

(1)
5.0

Environment Modeling

(1)
5.0

Release Coordination

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Reduce time to market


What other vendors were considered?

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place?

North America