4.5 out of 5.0 (6 ratings)
6 Verified Reviews

Hyland OnBase

Onbase Upgrade was smooth, no hiccups

Good Support and knowledable

Hyland OnBase

Great system, implementations/upgrades smooth, premium education should be included, no $.

The implementations and upgrades were well planned out on both the vendor and internal side. Have great working relationship with vendor and vendor supplies multiple tools for users and troubleshooting. They stick with customer until resolution of issue is reached. Overall end-user friendly application. Have recommended to other facilities in area. Vendor also supplies educational tools. The only thing I would like to see regarding the educational tools online is their premium subscription pricing should be included/free to current long-standing customers and their system adminstrators, this is a service that has to be paid for separately and should be included in the SAs, etc.

Hyland OnBase

Flexible, functional content management and OCR product with a very service-oriented team

Flexible, functional content management and OCR product with a very service-oriented team

Hyland OnBase

Implementation was manageable and good platform.

Good vendor support with integration and overlap deployments.

Hyland OnBase

Working with your first line of support will ensure a successful implementation.

In general the cost of using OnBase has been worthwhile.

Hyland OnBase

Powerful Solution for all aspects of Local Government more than just an ECM.

The OnBase team is visionary and worked with us to implement functionality that would be considered leading edge. We were able to fully discuss our vision and see it come to life using the technology.

1