4.2 out of 5.0 (6 ratings)
6 Verified Reviews

Archer Business Continuity Management

Strong product, but after-implementation support could be improved

We have been using the RSA Archer product for over 10 years and recently purchased several additional modules after many demonstrations of the capability of the platform. Our biggest diffulty was after the sale support, where our account manager, in my opinion, was too interested in getting us to "buy up" the platform than supporting our questions and building out how the modules were demonstrated. We are currently working with a 3rd party vendor to do customization work.

Archer Business Continuity Management

I use and manage my customized Technical Resiliency app as well as the RCSA modules.

RSA's Archer produce provides a consolidation view of all business data. It is very customizable yet the out of the box modules are useful and relevant to current business environment.

Archer Business Continuity Management

Follow a logical flow - right out of the box.

RSA Archer fit well into the existing BC process flow. Little configuration was required to begin capturing the necessary business process data. The integrated BIA application removed nearly all of the pain of past Excel-based efforts. Centralizing BC/DR artifacts combined with graphic representation of the underlying data create a solution that attracts and informs business users.

Archer Business Continuity Management

Know and measure your risk only in Archer.

Archer is the premier GRC tool world-wide. It allows us to quickly integrate all aspects of our Enterprise Risk Management, Governance, and Compliance data into one solution. It allows for an end to end view of our risk posture through an intuitive interface. The analytics provide our leadership teams the opportunity to make objective and well informed decisions on risk tolerance and appetite, and our regulators love it.

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Archer Business Continuity Management

From Implementation to maturity, Archer BCM successfully provides for the BC program.

Archer BCM provided the best software package to provide business recovery plans in a relational database using a template, monitor and grade BR tests, conduct evaluations/ratings and complete Business Impact Analysis for priority ratings. We were able to bring support in house and host internally; it only took 6 months to fully implement. Archer, RSA and EMC have been supportive when issues were presented, usually helping with solutions. Our internal support team is excellent. The software seems very easy to work with but I am not a programmer; when I have asked how flexible it is for specific changes, I usually get the answer 'we can do that'.

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Archer Business Continuity Management

Flexible 'out of the box' technology with limited industry focus

As the owner of multiple solutions withing Archer, the lead System Administrator, and executive sponsor, the technology has met our needs to be compliant with regulatory standards and external examinations.

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