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business-intelligence-analytics-platforms bdna All Markets > BI and Analytics Platforms

BDNA

3.0 out of 5.0 (1 ratings)

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  • 3 out of 5.0, Reviewed

    Product(s): Technopedia

    BDNA be careful your data matches their results

    Overall Comment

    It's improving but did not provide the results as expected from the demos

    What one piece of advice would you give other prospective customers?

    Make sure that your data matches the information in the technopedia before purchasing

    What do you like most about the product or service?

    Nothing yet, waiting to see good results from the analysis.

    What do you dislike most about the product?

    High expectations during the sales pitch which are not matching the results.

    What one thing do you wish the vendor did differently?

    Was more honest up front about the results that their tool could provide or what are the timelines to get matching information

    If you could start over, what would your organization do differently?

    Provide more data to be analyzed to see the results.

    Product capabilities - overall comment

    Not sure yet, still working with the vendor

    Integration & Deployment - Overall comment

    Does not support Server 2012 at this time


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
2.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
2.0

How long did your deployment take?

6 - 9 months (<9)


Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
2.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?

I'm unsure


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
3.0
Section
1

Product Capabilities

Analytics Dashboards

(1)
4.0

BI Platform Administration

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Functional Assessment

Technical Assessment


Why did you purchase a BI and Analytics Platforms solution?

Enhance decision making

Improve business process agility

Improve customer relations/service


What other vendors were considered?

Other...


What were the key factors that drove your decision for selecting the vendor?

Ability to support large amounts data

Ease of use

Integrates with information infrastructure (database, middleware)

Product functionality and performance


In which region(s) did your deployment take place?