4 out of 5.0, Reviewed Apr 28, 2016
Output is nice, also cloud.
difficulty in finding consultants.
Consider a product where finding developers is easier.
difficulty to find people with the skillset.
3 out of 5.0, Reviewed Mar 15, 2016
We were trying to find one offering that straddled exploratory BI/visualization/dashboards and moderate enterprise reporting needs. We set out to replace one of the well-known enterprise reporting solutions and it has not been easy for us. Birst is evolving rapidly. It's not totally baked, but their release velocity is high and they are making progress. This puts us on a bit of an upgrade treadmill because we have to run on-premise due to data confidentiality. That said, we're starting to doubt whether it can meet our needs for regular reporting. It seems fine for dashboards. Business users still prefer Tableau for data exploration.
Don't plan to replace a highly-adopted and mature enterprise reporting capability (e.g. Cognos, Business Objects) with this, at least not right off the bat. Get some quick wins leveraging the tool's strengths first.
Straightforward dashboards can be very easy to set up. ADR provides intelligence around the data.
ADR has limitations in data refresh currency - we see a growing trend toward real-time updates and it doesn't seem to support that at all. Complex reports you can handle in a tool like Cognos or Business Objects are apparently way more difficult to pull off. There's rumbling about the need to work with pure Star vs. Snowflake models.
During evaluation, we tried to scan through and assess community sentiment, but it's behind a login. Almost nothing can be found on StackOverflow or other similar sites. We asked and couldn't get a temporary login.
I think we would have insisted on building the POC ourselves or side-by-side with the vendor during evaluation. Things that seemed straightforward have turned out to be harder than we thought. I would have liked to spend much more time talking to others who had adopted so that we could have a better picture of what to expect.
4 out of 5.0, Reviewed Jul 9, 2015
The product has worked well. We've been able to begin developing with it pretty quickly. The data interface has worked well. The company has been good to work with.
Attend training early. It is pretty intensive but you really can't do much without it unless you have someone that has used the product.
The speed with which we are able to develop dashboards and other visualizations.
Sometimes there are some slow times with the cloud service. Not terrible, but it does take a few seconds to load a dashboard sometimes when the previous load was quick.
Have a slightly slower training for new customers or those that have not used the product at all. Their standard training, while good, goes awfully fast for someone who is new to the product and to BI.
Don't know yet
Not as many charts, etc. as some others, but plenty to do what we need to do.
Their Customer Success Manager concept has worked well. She is able to cut through some of the normal confusion with dealing with a vendor.
Cloud-based did not involve us. The consultant helped us get the data connection going.
5 out of 5.0, Reviewed Apr 2, 2015
Birst team worked well with us to address our HIPPA concerns and recommended implementation partners for us. Our small scope project was turned around in just 10 weeks by the implementation partner, so that we could deliver value quickly.
PaaS solution that allowed us to get up and running quickly. Mobile app that allows for field teams to access the data.
The Admin features are lacking. As slick as the user experience is for the end users the fact that we have to use the command line to administrator users is disappointing. The admin area needs improvement.
Placed more emphasis on developing the admin/development interface.
We would have started this journey sooner.
Very good overall. Would prefer if the Birst Connect data loader we a bit more capable - still very workable though.