3.4 out of 5 (12 Ratings)
May 9, 2017
There was an RFP process which Birst won. However, there were claims about accessibility and performance that have proven to be unsubstantiated and required additional follow up with the vendor repeatedly. Internal considerations were likely to blame as well, but Birst in general provides very limited partnership. Documentation resources are lacking and Birst's timelines for resolution are often missed. Feature set is rudimentary and customization is very minimal. Likely to be looking to go to RFP again at renewal unless platform and service are substantially improved under the new acquisition.
Apr 25, 2017
The solution meets or exceeds what was sold during the sales process. Birst would like you to purchase implementation services from one of their partners. We did not and there were some difficult things to work through, but we made it.
Apr 19, 2017
The product is easy to use and well integrate with NetSute to pull data from NetSuite to Birst.
Mar 16, 2017
BIRST consultant referred us to Cervello after implementation. That was pretty good that they would recommend a suitable vendor
Mar 15, 2017
We've been working with the tool for one year now and our impression is that it lacks some functionality that any top Enterprise class BI tool should have: - Data Governance: We've found some limitations when trying to build a common Birst repository with master data to then share it across different child spaces (load only once - reuse many times). There is a lack of documentation about how to work in such scenarios. - ETL: Several third party tools had to be used to cover missing ETL capabilities (Python, batch files, Infra Cloud) - Administration: Space and user management still requires a lot of scripting making it hard to administer.
Feb 15, 2017
We're suffering several issues about performance and reports replication from previous tool has not the maturity enough to provide all the features that the previous tool provide However, Visualizer is very easy to use for final users.
Feb 14, 2017
After some time of usage we perceive a lack of maturity from the tool, things I would assume available as they are in other BI tools are not available in this case. We thought the tool could take care of the data integration (ETL) and the reporting tasks in a scalable/robust/maintainable way but finally noticed that the tool is not built for data integration purposes.
Jan 25, 2017
We've had a good experience with Birst. They are responsive to our needs, and their technology does almost exactly what we need it to do.
Apr 28, 2016
Mar 15, 2016
We were trying to find one offering that straddled exploratory BI/visualization/dashboards and moderate enterprise reporting needs. We set out to replace one of the well-known enterprise reporting solutions and it has not been easy for us. Birst is evolving rapidly. It's not totally baked, but their release velocity is high and they are making progress. This puts us on a bit of an upgrade treadmill because we have to run on-premise due to data confidentiality. That said, we're starting to doubt whether it can meet our needs for regular reporting. It seems fine for dashboards. Business users still prefer Tableau for data exploration.