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business-intelligence-analytics-platforms board-international All Markets > BI and Analytics Platforms

BOARD International

4.7 out of 5.0 (11 ratings)

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We have aggregated ratings data on BOARD International but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): BOARD

    Easy implementation

    Overall Comment

    PRO: rapid implementation, very user-friendly platform, useful tools, very good ROI CONS: some bugs in the new release, now resolved.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    The implementation was very fast.

    Overall Comment

    The implementation was very fast. The customization was not difficult to understand to become independent.

    What one piece of advice would you give other prospective customers?

    Ask for a presentation with your data and check the performance.

    What do you like most about the product or service?

    I wish to be able to add a coding for very complex screens. I think that this could help advanced administrators.

    What do you dislike most about the product?

    Nothing, is all as expected, the overall rating is high.

    What one thing do you wish the vendor did differently?

    Nothing, they are professional.

    If you could start over, what would your organization do differently?

    As we know how to manage projects we did all in the right way. Involving the management and the final users is the best approach to have a successfull go live.

    Product capabilities - overall comment

    if you have data you can use it

    Service & support - overall comment

    they are at disposal in case of need.

    Integration & Deployment - Overall comment

    If you have good data quality, it is very simple to integrate.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Fast and simple implementation, great support.

    Overall Comment

    Great support, fast implementation and delivery, simple to use.

    What one piece of advice would you give other prospective customers?

    Try to develop Board with internal user. It's simple to manage and you could save a lot of money.

    What do you like most about the product or service?

    The great support.

    What do you dislike most about the product?

    Nothing in particular.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Spent more time in analysis and with the final user.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Implementation was quite easy but need we've built the business team up for the project.

    Overall Comment

    As team group we were happy to have been working with BOARD.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    BOARD has transformed decision making in our business.

    Overall Comment

    BOARD has helped us to manage sales and operational data from virtually any source in a no-coding environment and with simple drabs and drops we have the required information for decision making in no time. What we’ve found most valuable in the BOARD platform is its ability to easily access data from any platform, its broad range of visualizations, its right-back capabilities to the central data store, and its overall automation of the decision management process.

    What one piece of advice would you give other prospective customers?

    Determine your exact needs at the beginning of the process. If you really want to use BOARD.

    What do you like most about the product or service?

    Customer Service is excellent.

    If you could start over, what would your organization do differently?

    Have a dedicated resource for deployment and training for day 1.

    Service & support - overall comment

    The best customer service in the market. Very knowledgeable staff who are always willing to help.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Great ease of use, but is important to plan & build database with focus on your target.

    Overall Comment

    BOARD is at the same time a powerful analytic tool and very simple to use it. Our IT department worked with Third Party consultant and build database, it was very easy to create every kind of report regarding revenues, cost, margin and so on. "Drill-down" function is ingenious and innovative. With smart click you can trough the data and analyze every single feature. Furthermore, it's perfect for Budgeting and Forecasting.

    What do you like most about the product or service?

    Apart from the ease of use, the beautiful graphic look.

    What do you dislike most about the product?

    nothing.

    What one thing do you wish the vendor did differently?

    nothing at the moment.

    If you could start over, what would your organization do differently?

    Identify well in planning phase (with third party consultant) what are the result and kind of report you want, in order the right report, the right info, the right data.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    BOARD is a stable application that works well in our environment

    Overall Comment

    BOARD support availability is second to none. Our questions are always responded to within 1 day.

    What one piece of advice would you give other prospective customers?

    BOARD is extremely easy to deal with, and assist shortly after issues are raised.

    What do you like most about the product or service?

    The service. I support the application, so am not an everyday user of it. BOARD support are always willing to assist when there are issues / queries about the software and the data it uses.

    What do you dislike most about the product?

    As above

    What one thing do you wish the vendor did differently?

    Nothing - very happy with their support

    If you could start over, what would your organization do differently?

    We are satisfied with how BOARD has been integrated within our company.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Outstanding product that is very user-friendly and easy to develop new content.

    Overall Comment

    Near flawless implementation; very easy to use; powerful reporting capability; great support.

    What one piece of advice would you give other prospective customers?

    Definitely do your due diligence of other products by having deep-dive demos; see sample products; understand integration into existing databases. You will see how BOARD differentiates itself from the competitors.

    What do you like most about the product or service?

    Very easy to use and set-up.

    What do you dislike most about the product?

    Some improvements are coming for excel download formatting.

    Integration & Deployment - Overall comment

    It went very well; the only negative was that one of the consultants was new at the time to BOARD. However, they provided more senior consultants to assist.


  • 4 out of 5.0, Reviewed

    Product(s): BOARD,Other...

    Highlight project 2015 - all hard efforts finally paid off completely.

    Overall Comment

    Flexible and customizable product. Great support by AIOS consultants.

    What one piece of advice would you give other prospective customers?

    - early involvement of (most) affected stakeholders (key-users) already during the implementation.

    What do you like most about the product or service?

    flexibility.

    What do you dislike most about the product?

    - in the beginning some system stability issues. - no "out-of-the-box" solutions included.

    What one thing do you wish the vendor did differently?

    none.

    If you could start over, what would your organization do differently?

    - leaner up-front concept phase (more agile implementation). - clear focus on master data set-up from the beginning.

    Service & support - overall comment

    AIOS did a tremendous job. 24/7 availability and support.

    Integration & Deployment - Overall comment

    meets expectations.


  • 4 out of 5.0, Reviewed

    Product(s): BOARD

    Very efficient toolkit.

    Overall Comment

    Time to market was very quick and usability is very easy either maintaining or development.

    What one piece of advice would you give other prospective customers?

    Take your time to implement and learn the technique to be flexible in developing afterwards on your own. Adjust the resources if needed to seeze the implementation time.

    What do you like most about the product or service?

    The toolkit is very easy to use. You don´t need programmers or external support. A high flexibility!

    What do you dislike most about the product?

    Software releases often have some minor problems.

    What one thing do you wish the vendor did differently?

    Have more stable software versions by now. And during implementation review the projects in the entire team (internal consultants + customer).

    If you could start over, what would your organization do differently?

    Review the team to find the best team structure.

    Service & support - overall comment

    Very quick and nice response. Sometimes too short to not do any further mistakes. Bugs should be reported earlier and preferred server settings should be provided earlier. Anything else is really good.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(11)
4.4

Ability to understand your organization's needs

(11)
4.6

Timely and complete response to product questions

(11)
4.7

Pricing and contract flexibility (pricing and terms)

(11)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(10)
4.7

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

12 months or more

6 - 9 months (<9)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(8)
4.6

Ease of integration using standard APIs and tools

(8)
4.8

Quality and availability of end-user training

(9)
5.0

Ease of deployment

(9)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(11)
4.8

Did you purchase a support package from vendor?

Yes

No


Was the support package worth it?

Yes

I'm unsure


Timeliness of vendor's response

(9)
4.9

Quality of technical support

(10)
4.7

Quality of peer user community

(2)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.7

Collaboration & Social BI

(8)
4.1

Mobile Exploration and Authoring

(5)
4.4

Interactive Visual Exploration

(8)
4.9

Analytics Dashboards

(10)
4.8

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(7)
4.7

Ease of use to deploy and administer

(8)
4.5

Ease of use for content authors

(8)
4.4

Ease of use for content consumers

(9)
4.6

Publishing Analytic Content

(7)
4.9

Embedding Analytic Content

(5)
5.0

Embedded Advanced Analytics

(5)
5.0

Self-Service Data Preparation

(7)
4.7

Governance and Metadata Management

(6)
4.7

Data Source Connectivity

(7)
4.9

Security and Use Administration

(8)
4.3

Cloud BI

(1)
5.0

BI Platform Administration

(7)
4.7
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Business Analyst

Rollout and Install

Vendor Management

Vendor/Product Selection

Analytics User

Executive Sponsor

Maintenance and Support

Data Steward

Technical Assessment

User Training

Other...


Why did you purchase a BI and Analytics Platforms solution?

Enhance decision making

Improve business process outcomes

Create internal/operational efficiencies

Improve business process agility

Improve compliance and risk management

Cost management

Drive innovation

Drive revenue growth

Improve customer relations/service

Reduce time to market

Improve supplier or partner relations


What other vendors were considered? Multiple responses allowed.

IBM

Qlik

Oracle

SAP

Halo

Microsoft

MicroStrategy

Tableau

Yellowfin


What were the key factors that drove your decision for selecting the vendor?

Ease of use

Product functionality and performance

Overall cost

Ability to support large amounts data

Integrates with collaboration infrastructure

Support capabalities

Data access and integration

Integrates with information infrastructure (database, middleware)

Pre-existing relationships

References

Report design complexity

Strong services expertise

Ability to embed analytics content in a portal, process or application

Ability to support large number of concurrent users

Availability of skills

Bundled or integrated with a product already installed

Product roadmap and future vision

Superior Mobile BI capabilities


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

Asia/Pacific

North America

Latin America