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ClearStory Data

5.0 out of 5.0 (4 ratings)

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We have aggregated ratings data on ClearStory Data but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): ClearStory

    Great product! Very happy w/ ClearStory technology and support!

    Overall Comment

    implementation was very easy. easy to use, has improved our operations and decision making significantly.

    What one piece of advice would you give other prospective customers?

    start training before implementation to make the best use of the product.

    What do you like most about the product or service?

    easy to use. "storyboards" are very valuable to our business.

    What do you dislike most about the product?

    nothing.

    What one thing do you wish the vendor did differently?

    nothing.

    If you could start over, what would your organization do differently?

    nothing. evertyhing went perfectly smoothly - very flexible to work with.


  • 5 out of 5.0, Reviewed

    Product(s): ClearStory

    Fast implementation, easy to use and great customer experience

    Overall Comment

    It was very quick to set up ClearStory within my company, connect to my data and get access to all my spreadsheets in a single solution. I was able to see insights within days and setup StoryBoards for daily updates. My team is logging frequently to see updates and collaborate. Support from ClearStory has been exceptional and they have been very supportive from day 1.

    What one piece of advice would you give other prospective customers?

    Organize, prioritize and focus!

    What do you like most about the product or service?

    Very easy to use, collaborate and implement. No need to rely on additional resources.

    If you could start over, what would your organization do differently?

    I would try to get my data organized as we found out spreadsheets and other sources that were required.


  • 5 out of 5.0, Reviewed

    Product(s): ClearStory

    Painless implementation, intuitive interface and faster insights

    Overall Comment

    ClearStory is very intuitive to use and having been disappointed by other solutions, it has been the best analytics tool we've tried. It's constantly improving and new features are added frequently. We have data from multiple sources and joining those data sets is really easy with their automatic "harmonization". Clearstory made it easy to gain busines insights faster than before and without a lot of IT help. The initial set up and getting started was very easy and we appreciate the variety of learning materials available.

    What one piece of advice would you give other prospective customers?

    The training is very helpful for more than just getting familiarized with the tool. Opt into that early if your users aren't familiar with data analytics and haven't used tools like this in the past. Also, take advantage of the self-service learning page. That helped some of our users get their questions answered quickly.

    What do you like most about the product or service?

    Ease of use, the features (automatic data blending, StoryBoards, etc.), and access to ClearStory team and resources

    What do you dislike most about the product?

    Even though the UI is clean and easy to use, it's not the prettiest UI. I would like to be able to edit my data sets within ClearStory

    What one thing do you wish the vendor did differently?

    It's great to have custom contracts, plans and options but it would have been nice/faster to buy from the website with a pre-set package. The pricing wasn't very clear from the website and we had to have some conversations/dig prior to purchasing.

    If you could start over, what would your organization do differently?

    Even though the tool is very easy to use, many of our end users at SketchDeck don't have inherent skills in data analytics. We wish we would have opted into the training earlier because, in addition to helping us learn the tool, the training really helped our users start thinking about data analytics differently.


  • 5 out of 5.0, Reviewed

    Product(s): ClearStory

    Next Generation Business Intelligence at a fraction of the cost

    Overall Comment

    We have worked with all of the traditional BI tools - from ETL to Visualization. All of them took a signfiicant amount of effort to set up, acquire the skills to use effectively, and gain business benefits of true insights. Each also came with a high financial burden. With ClearStory Data, we had access to the running platform within minutes. It only took us a matter of a few hours to ingest our data sets and build the initial visualizations (Stories) and gaining insights into our customer spending patterns. All of this was done without a single infrastructure specialist, database administrator, or trained report writer. Business analysts are able to quickly gain sufficient skills to using the platform's features. This rapid return on investment has been key to some of the insights those analysts have discovered by working with the data. We're confident this would not have been possible with traditional BI tools.

    What one piece of advice would you give other prospective customers?

    Do not bring your traditional data management approaches to ClearStory's platform. Just ingest all of the data you possibly might need. While some level of a data management strategy will be helpful, it's a fraction of what was needed in the past approaches. Definitely do not transform data as you bring it into the platform, and use the built-in native features to do any data management.

    What do you like most about the product or service?

    The scalability of the platform is something we have taken for granted, never being hindered by even large data sets. However, it's the end-user ease-of-use that really makes the product shine. Business analysts can now do tasks like harmonizing data that previously required data specialists.

    What do you dislike most about the product?

    Wish there were more visualizations and more functionality around customizing those visualizations. Look forward to enhancements that bring the visualization features closer to the traditional offerings

    What one thing do you wish the vendor did differently?

    We wish there was more flexibility in changing the data structures after creating the initial connections, but the scalability of the platform makes this a minor issue to quickly rebuild a new data structure and ingest the data based on the new model.

    If you could start over, what would your organization do differently?

    We would spend less time planning how we were going to bring data into the ClearStory platform and build out our analytics. This approach extended the timeline to realize the benefits of ClearStory, and did not contribute much to the outcomes. We would simply bring data into the platform and let the analysts start to build stories against the data. This "democratized" approach would have led to much faster benefit realization

    Product capabilities - overall comment

    ClearStory has the core visualizations already, but we look forward to having an expanded set available as the platform grows.

    Integration & Deployment - Overall comment

    We were up and running, with our initial datasets and visualizations, within hours. That's not something we had ever previously been able to do before.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.8

Ability to understand your organization's needs

(4)
5.0

Timely and complete response to product questions

(4)
5.0

Pricing and contract flexibility (pricing and terms)

(4)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
5.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(4)
4.8

Quality and availability of end-user training

(4)
5.0

Ease of deployment

(4)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
5.0

Did you purchase a support package from the vendor?

Yes

No


Was the support package worth it?


Timeliness of vendor's response

(4)
5.0

Quality of technical support

(4)
5.0

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Analytics User

Vendor/Product Selection


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve business process outcomes

Improve business process agility

Drive revenue growth

Improve customer relations/service


What other vendors were considered?

Other...


What were the key factors that drove your decision for selecting the vendor?

Product functionality and performance

Overall cost

Product roadmap and future vision

Strong services expertise

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America