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business-intelligence-analytics-platforms datenwerke All Markets > BI and Analytics Platforms

Datenwerke

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): ReportServer

    Flexible reporting system with excellent support

    Overall Comment

    I recommend both the product and the service.

    What one piece of advice would you give other prospective customers?

    Take time to explore the product and see how it can serve you in a best way. Use forum if you need help - the product developers are very active there.

    What do you like most about the product or service?

    Variety of solutions: the Dynamic List for self-service BI, pixel-perfect reporting, script reports for any use case Many output formats: HTML, templates (Apache Velocity, jxls, xlst, xdoc), CSV, JSON, custom output formats Works nicely with spreadsheets: export to Excel, including spreadsheets with macros Extensions: the basic functionalities can be extended with Groovy scripts Support: the Team is eager to help, reliable and active on the product forum

    What do you dislike most about the product?

    I'm looking forward to seeing more data visualisation solutions

    What one thing do you wish the vendor did differently?

    It would be helpful to see examples of other implementations and to get more help in analysis of our needs

    If you could start over, what would your organization do differently?

    We would go more 'agile' way. In fact, with ReportServer it is perfectly possible.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

3 - 6 months (<6)


Ease of integration using standard APIs and tools

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Interactive Visual Exploration

(1)
3.0

Analytics Dashboards

(1)
4.0

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(1)
4.0

Ease of use to deploy and administer

(1)
4.0

Ease of use for content authors

(1)
5.0

Ease of use for content consumers

(1)
4.0

Publishing Analytic Content

(1)
4.0

Embedding Analytic Content

(1)
4.0

Embedded Advanced Analytics

(1)
3.0

Self-Service Data Preparation

(1)
5.0

Data Source Connectivity

(1)
5.0

Security and Use Administration

(1)
4.0

Cloud BI

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Analytics User

Application Lead

Business Analyst

Development/Integration

Executive Sponsor

Functional Assessment

Maintenance and Support

Rollout and Install

Technical Assessment

User Training

Vendor/Product Selection


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve business process outcomes

Improve customer relations/service


What other vendors were considered?

Pentaho

TIBCO Software

Other...


What were the key factors that drove your decision for selecting the vendor?

Data access and integration

Ease of use

Overall cost

Pre-existing relationships

Product functionality and performance

Report design complexity

Strong services expertise


In which region(s) did your deployment take place?

Europe, Middle East and Africa