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business-intelligence-analytics-platforms domo All Markets > BI and Analytics Platforms

Domo

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Domo

    Met all expectations, easy to use - dynamic - excellent pricepoint !!!

    Overall Comment

    Eager for our success ! Smaill company with a willingness to listen and to change.

    What one piece of advice would you give other prospective customers?

    Jump in and give it to as many as you can. Put the power in their hands .

    What do you like most about the product or service?

    Ease of use !

    What do you dislike most about the product?

    Some lack of fundamental flexibility.

    What one thing do you wish the vendor did differently?

    Provide easier acquisition of licenses.

    If you could start over, what would your organization do differently?

    Spend less time evaluating others in this space. This was meeting our requirements and we should have just went forward.

    Service & support - overall comment

    Met totally each of our three requirments.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Was the support package worth it?

Yes


Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Collaboration & Social BI

(1)
4.0

Mobile Exploration and Authoring

(1)
4.0

Interactive Visual Exploration

(1)
5.0

Analytics Dashboards

(1)
4.0

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(1)
5.0

Ease of use to deploy and administer

(1)
5.0

Ease of use for content authors

(1)
5.0

Ease of use for content consumers

(1)
5.0

Publishing Analytic Content

(1)
5.0

Embedding Analytic Content

(1)
5.0

Embedded Advanced Analytics

(1)
5.0

Self-Service Data Preparation

(1)
5.0

Governance and Metadata Management

(1)
5.0

Data Source Connectivity

(1)
5.0

Security and Use Administration

(1)
5.0

Cloud BI

(1)
5.0

BI Platform Administration

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase a BI and Analytics Platforms solution?

Improve business process agility

Improve customer relations/service

Improve supplier or partner relations


What other vendors were considered?

Qlik

Tableau


What were the key factors that drove your decision for selecting the vendor?

Ease of use

Overall cost


In which region(s) did your deployment take place? Multiple responses allowed.

North America