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GoodData

4.8 out of 5.0 (6 ratings)

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We have aggregated ratings data on GoodData but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): GoodData Analytics Distribution Platform

    Implementation was straightforward, support is quite easy.

    Overall Comment

    Extraordinarily low overhead and support impacts. We've outsourced all maintenance.

    What one piece of advice would you give other prospective customers?

    Put more analysts than the minimum--this requires staff brainpower to be successful and sustainable.

    What do you like most about the product or service?

    Looks great, and easy to access. Always wows our customers.

    If you could start over, what would your organization do differently?

    We'd put more internal resources on the implementation to ensure better internal coverage.

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): GoodData Analytics Distribution Platform

    From 0 to solid BI in 90 days or less

    Overall Comment

    Super fast deployment due to cloud nature. Very rich APIs and SDK to deeply integrate with our systems.

    What one piece of advice would you give other prospective customers?

    Ask your partner for PoC and access some demo system to see how you create reports and dashboards for yourself. Make sure you list all systems you want to use today and in near future as data sources to verify how will the data be extracted on a regular basis

    What do you like most about the product or service?

    Innovation - updates to the platform happen about every 2 weeks!

    What do you dislike most about the product?

    On slow Internet connections the UI is a bit lagging but that is what you get today when using slow connection :)

    If you could start over, what would your organization do differently?

    Our implementation was pretty straight forward. PoC was done in less than 2 weeks and withing 1 months we became paying customer...


  • 5 out of 5.0, Reviewed

    Product(s): GoodData Analytics Distribution Platform

    Super user-friendly, configurable cloud based BI platform.

    Overall Comment

    We had a great start from the beginning working with the team to design the suite of reports and dashboards. Incremental changes are very easy to implement as well.

    If you could start over, what would your organization do differently?

    Ensure greater ability for us to make changes on the fly.


  • 5 out of 5.0, Reviewed

    Product(s): GoodData Analytics Distribution Platform

    Excellent Implementation

    Overall Comment

    Overall attention to our situation and full company support to ensure sucessful rollout and exceeding our expectations.

    What one piece of advice would you give other prospective customers?

    Share your business case and expectations .. leverage the GoodData team expertise.

    What do you like most about the product or service?

    Continual innovation and the attention to the user community for roadmap prioritization. Great customer service and support teams.

    What do you dislike most about the product?

    We would like to see the ability to create advanced calculations in a point and click environment.

    What one thing do you wish the vendor did differently?

    I am glad to see they have added additional support options plus the new business analyst point and click report/dashboard creation is exactly what we need.

    If you could start over, what would your organization do differently?

    Leverage the GoodData expertise when creating first datamart after implementation.


  • 5 out of 5.0, Reviewed

    Product(s): GoodData Analytics Distribution Platform

    Provides a great full stack SaaS model for a BI tool.

    Overall Comment

    Easy to work with ETL process and built in connectors to various data sources.

    What one piece of advice would you give other prospective customers?

    Great tool that can be implemented with minimum IT support.

    What do you like most about the product or service?

    Great service and people to work with. They have always shown a willingness to hear to product ideas and act as a partner.

    What do you dislike most about the product?

    Wish performace was better at times. We also have a huge project size so that adds on to the complexity.

    What one thing do you wish the vendor did differently?

    Wish the dataset cache worked in a different way. Writing to one dataset should have no impact on how other data-sets are interacted with.

    If you could start over, what would your organization do differently?

    We would have improved the data aggregation process, so that we had collected all data prior to loading in GD.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(6)
4.5

Ability to understand your organization's needs

(6)
4.5

Timely and complete response to product questions

(5)
4.6

Pricing and contract flexibility (pricing and terms)

(5)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.5

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
4.0

Ease of integration using standard APIs and tools

(4)
4.3

Quality and availability of end-user training

(5)
4.0

Ease of deployment

(6)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(6)
4.5

Did you purchase a support package from the vendor?

Yes

No


Was the support package worth it?

Yes

I'm unsure


Timeliness of vendor's response

(6)
4.3

Quality of technical support

(6)
4.5

Quality of peer user community

(5)
3.8
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.5

Collaboration & Social BI

(4)
4.3

Mobile Exploration and Authoring

(5)
4.0

Interactive Visual Exploration

(5)
4.8

Analytics Dashboards

(5)
5.0

Embedded Advanced Analytics

(1)
4.0

Self-Service Data Preparation

(1)
4.0

Data Source Connectivity

(1)
2.0

Security and Use Administration

(1)
3.0

Cloud BI

(5)
5.0

BI Platform Administration

(5)
4.6
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Functional Assessment

Rollout and Install

Technical Assessment

Vendor Management

Data Steward

Development/Integration

Vendor/Product Selection

Application Lead

Maintenance and Support

User Training


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Drive revenue growth

Enhance decision making

Improve business process outcomes

Drive innovation

Cost management

Improve business process agility

Improve customer relations/service

Reduce time to market

Improve compliance and risk management


What other vendors were considered?

Birst

Tableau

Microsoft

MicroStrategy

Qlik

IBM

Logi Analytics

Open Text (Actuate)

SAP

Other...


What were the key factors that drove your decision for selecting the vendor?

Cloud deployment

Ease of use

Overall cost

Report design complexity

Data access and integration

Ability to support large amounts data

Product functionality and performance

Ability to embed analytics content in a portal, process or application

Ability to support large number of concurrent users

Product roadmap and future vision

Robust SDK

Availability of skills

Integrates with information infrastructure (database, middleware)

Pre-existing relationships

References

Strong services expertise

Superior Mobile BI capabilities

Support capabalities


In which region(s) did your deployment take place? Multiple responses allowed.

North America

EMEA