4 out of 5 (35 Ratings)

32 Verified Reviews

IBM Watson Analytics

The best money can buy

All is ok

Cognos Insight

Implementation was Smooth and Seemless - Vendor Expertise and Support was Exceptional

The incorporation of IBMs BI and Analytics software into our existing IBM enterprise management suite was seamless and smooth without the need for any specialized APIs or additional coding. The features the software provides fully met our business requirements. We worked with the vendor throughout the analysis, implementation and bring operational lifecycle. Their service expertise and support were exemplary throughout the process.

Cognos Insight

Easy to implement however customer training is require in order to familiar with the tool.

I am overall satsified with the product and support however there are stills areas to enhance the product maturity.

Other...

Implementation was easy

IBM was flexibile in working with Meritor and adapting Meritor processes.

Business Monitor

good performance higher expenses

insurance experience was not the expected

Business Monitor

Implementation was problematic and complex. Bad UX.

We had implementation issues and 3rd party issues. We also had big expectations that were not fulfilled and had a lot of issues with support.

Cognos Insight

easy to manage

Sometimes support is good when it's a standard problem. If problem is complex and non-standard, support flounders. Training is good.

IBM Watson Analytics

IBM Analytics

The out of the box visualisations needed to be redesigned to fit our organisation needs using IBM design thinking method.

IBM Watson Analytics

Good start, promising future

Product was fairly immature during our implementation so some capabilities were still on the roadmap and not yet deployed. Future does look promising for this tool and we are continuing to track it's evolution.

IBM Cognos Analytics

Implementation was easy but the clients demand included many more features and flexibility

Working with IBM gives a confidence due to the proven expertise in the industry and at the same time with the clear future roadmap. Because of long standing relationship it was a smooth delivery experience without any hitch.