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business-intelligence-analytics-platforms idashboards All Markets > BI and Analytics Platforms

iDashboards

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): iDashboards

    Data Visualizations are so fast and easy even an intern can can do it!

    Overall Comment

    The vendor is very responsive and quick to answer questions and provide answers about the product. The vendor usese resellers for licensing and was both recommended by our Data Warehouse and Financial Core vendor (Fiserv). We licensed through our financial core vendor for better pricing. The have a community forum as well as regular blog articles and webinars that are very useful.

    What one piece of advice would you give other prospective customers?

    Purchase the guest license to allow for easier integration.

    What do you like most about the product or service?

    The ability to quickly create data visualizations with dashboards that can be shared across the organization effectively.

    What do you dislike most about the product?

    That it uses flash, but they have created it in HTML 5 as well starting in recent versions.

    What one thing do you wish the vendor did differently?

    Provide more dashboard packs. For instance when they create a blog posting , share with their users that sample data sources and the dashboards with an installation steps to try them out and modify them for their organization.

    If you could start over, what would your organization do differently?

    Start out with purchasing the guest license and a very small number of user licenses. Guest licenses allows for easy integration into an existing application delivery platform such as an intranet and leveraging that security model. If you go with named users, then implement single sign on during the installation.

    Product capabilities - overall comment

    Drill down dashboards , good use more API integrations.

    Service & support - overall comment

    Very responsive and timely.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
2.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Other...


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process outcomes

Improve customer relations/service


What other vendors were considered? Multiple responses allowed.

iDashboards


What were the key factors that drove your decision for selecting the vendor?

Overall cost

Product functionality and performance

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America