4.5 out of 5.0 (11 ratings)
11 Verified Reviews

Looker Data Platform

An incredibly useful and adaptable tool

Looker has provided a wonderful tool with which to visualize, compile and analyze data. They continue to roll out new and useful features, respond to customer feedback and constantly evolve based on consumer needs. They provide exemplar customer service and support. I would highly recommend their product.

Looker Data Platform

Powerful data modeling makes up for lacking BI features

Looker provides more flexibility and control over your data given its transformation-in-source-control approach. While its BI functionality is in its nascent stages, the ability to explore and model data for consumption by non-analysts is killer.

Looker Data Platform

Looker is fantastic

Looker is an amazing product. It manages the data transformations we needed to present our data in a way that's consumable by all of our different teams, each with different needs and capabilities. As a result, the entire organization uses it on a daily basis to drive their metrics which is just what a BI tool should do.

Looker Data Platform

I'm a fan

Overall, our experinece with Looker has been very positive. Their Solution Architect helped us with some of the more challegning hurdles. We did find that we couldn't make much progress until we had a 100% dedicated BI developer

Looker Data Platform

Good transitions

We have a good tranisition working relationship. Hired 3rd party to help setup system.

Looker Data Platform

Good solution for sharing reports and proliferating data

Looker provided outstanding support in our initial implementation (which was very easy), and a clear product roadmap that gave us confidence that it would be a workable solution for the future. The tool itself does a great job for proliferating and sharing reports, but is not a great solution for ad-hoc exploratory data analysis. Building reports and analyses can be more time consuming than I'd like. It can be difficult for non-technical and non-data savvy users to get value beyond pre-built reports crafted by analysts.

Looker Data Platform

A great tool for data exploration, with good-but-not-great data visualization

Very happy with the "data platform" aspects, specifically the idea that Looker supports data exploration and report creation in addition to straightforward dashboards. While summary dashboards are what most of users look at on a daily basis, the ability to drill down and explore the data to create customized reports has tremendously useful. Over the last few months there has been a steady stream of small updates and new feature rollouts that have greatly improved the product. "Content management" (how reports and dashboards are organized) has been a definite weak spot, though recently they've made some steps in the right direction. The way that Looker integrates with our existing database and data structures has been very helpful and allows our developers to quickly and easily surface new reports and dashboards. Customer support has generally been very helpful, and supporting documentation is full of useful tips and tricks.

Looker Data Platform

Very flexible platform

Looker has been a great experience. On the plus side, you can configure your analytics exactly as you please. On the down side, you have to configure your analytics from scratch. It may take some initial work to set things up, but it's worth it. Looker gives regular users access to any and all data. The pace of product iteration is phenomenal. New features are always being added and the new releases have addressed many initial problems. They are extremly responsive to feedback.

Looker Data Platform

We expected a lot, and are getting more much more

From the outset Looker worked with us closely to address needs particular to a small company, and that included a win-win phase in. That helped win us over. During onboarding Looker and team were accessible to us, and very generous with their time. We felt and continue to feel that their mission is our success. Since we started we've seen a rapid execution of new features and innovation, and we have felt that our requests have in at least some way have impacted either priority or content of releases. Account Managers have good direct access to the product team and pull them in as needed. Account management is strong and helpful. We feel like we have picked a winner in a young but well-managed company that can manage growth with strong technology and product growth.

Looker Data Platform

easy to use, good cost, good support, fast feature releases

Really great, love their communication and training. Great customer tech support chat to answer questions. Love that functionality.