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business-intelligence-analytics-platforms oracle All Markets > BI and Analytics Platforms

Oracle

4.0 out of 5.0 (5 ratings)

Reviews Distribution

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4 Stars
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1 Star
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We have aggregated ratings data on Oracle but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Endeca Information Discovery

    One of the good search engines out there.

    Overall Comment

    Good product but not so good vendor.

    What one piece of advice would you give other prospective customers?

    Look for newer platforms.

    What do you like most about the product or service?

    Good search engine.

    What do you dislike most about the product?

    High learning curve.

    What one thing do you wish the vendor did differently?

    Oracle is almost unreachable.

    If you could start over, what would your organization do differently?

    Select a platform that would provide content management as well.


  • 5 out of 5.0, Reviewed

    Product(s): BI Foundation Suite (OBIEE, Essbase, BI Mobile),Endeca Information Discovery

    Oracle BI Rocks

    Overall Comment

    VALUE


  • 4 out of 5.0, Reviewed

    Product(s): Other...

    Good, complete product.

    Overall Comment

    Overall good. Some difficulty in the contracting process. Very satisfied with availability of skills in the market.

    What do you like most about the product or service?

    Good functionality

    If you could start over, what would your organization do differently?

    Get clarity on business requirements and aggregation needs

    Service & support - overall comment

    Willingness of the account team to support us. Good support organization


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.3

Ability to understand your organization's needs

(4)
4.3

Timely and complete response to product questions

(5)
3.6

Pricing and contract flexibility (pricing and terms)

(5)
3.2
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(5)
3.8

How long did your deployment take?

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
4.4

Ease of integration using standard APIs and tools

(4)
4.0

Quality and availability of end-user training

(4)
3.5

Ease of deployment

(5)
2.8
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(5)
3.8

Did you purchase a support package from vendor?

Yes


Was the support package worth it?

Yes


Timeliness of vendor's response

(5)
3.8

Quality of technical support

(5)
4.0

Quality of peer user community

(4)
3.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(5)
4.2

Collaboration & Social BI

(1)
2.0

Mobile Exploration and Authoring

(2)
3.0

Interactive Visual Exploration

(2)
3.0

Analytics Dashboards

(4)
4.8

Cloud BI

(1)
2.0

BI Platform Administration

(4)
4.3
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Executive Sponsor

Development/Integration

Rollout and Install

Technical Assessment

Vendor Management


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Enhance decision making

Cost management

Improve customer relations/service

Drive revenue growth

Improve business process outcomes

Other...


What other vendors were considered? Multiple responses allowed.

IBM

Microsoft

MicroStrategy

SAP

SAS

Tableau

Other...


What were the key factors that drove your decision for selecting the vendor?

Bundled or integrated with a product already installed

Functionality

Integrates with information infrastructure (database, middleware)

Overall cost

Product functionality and performance

Ability to support large amounts data

Availability of skills

Data access and integration

Ease of use


In which region(s) did your deployment take place? Multiple responses allowed.

North America