4.6 out of 5 (27 Ratings)
Mar 16, 2017
BI Office is the perfect solution for our financial needs. It perfectly integrates with all our data sources. It enables the creation of complex analysis in just a few clicks. We can integrate many data sources in the same storyboard and bring to light new insights. BI Office helps us increase the overall company performance. Thanks to the web end-user interface, the deployment went fast. Besides, the "on premises" server was key to comply with our security requirements. We now leverage self-service BI and collaboration, all in a managed, governed, secured and trustworthy data environment.
Feb 25, 2017
Great product with a lot of people with knowledge and willing to support you
Feb 8, 2017
The overall experiene that we have had with Pyramid Analytics has been very positive. There have been issues that we have had with the way that our license is structured and our support contracts through a 3rd party. Howerver, direct contact with Pyramid has been very helpful regardless.
Feb 5, 2017
Pyramid Analytics has been instrumental in improving adoption of our existing OLAP analysis product on multiple levels. It has enabled decision makers to self-serve with reliably consistent reporting.
Feb 5, 2017
All the process went as planned - great support from the vendor
Feb 2, 2017
Pyramid is very responsive to our questions and was willing to work with us on all of our adoption issues. They are committed to remaining at the forefront of the BI industry without losing their committment to the user experience.
Feb 2, 2017
good product, easy to learn, but call support an issue - ticket issues not acted upon, resolved in a timely manner. there are consultants that provide superior service.
Feb 1, 2017
Product is pretty user friendly, but in first few years customer support and training for using special features was difficult to access or receive. This has gotten better. A Pyramid User Con at Microsoft Ctr in Charlotte, NC in 2015, was great. Support response has gotten better, but would like more help and attention when encountering issues in versions that are previous to the most recent if possible.
Jan 27, 2017
We initially got Pyramid Analytics with BbA. We have decided to move away from BbA, but to keep Pyramid. We have installed Pyarmid 6 so that we can use our own data. Creating data models with our own data has been slow and cumbersome.
Dec 28, 2016
The support service is outstanding. Whenever I have had issues the support team have always managed to fix the issue. They are proficient and prompt.