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Qlik

4.2 out of 5.0 (56 ratings)

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We have aggregated ratings data on Qlik but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): QlikView

    QlikView helps deliver greater BI to senior staff.

    Overall Comment

    QlikView delivered the ability to deploy data analytics capabilities to the key staff that needed it with little training and quick deployment.

    What one piece of advice would you give other prospective customers?

    Like all these things, it produces great results but only if there is good data quality.

    What do you like most about the product or service?

    Ease of use and stylish format.

    What do you dislike most about the product?

    Screen size does not automatically change when using on a tablet but this does happen if using QlikSense so why the difference?

    What one thing do you wish the vendor did differently?

    Provide an easier licence model, found it too complicated.

    If you could start over, what would your organization do differently?

    Enterprise solution deployment rather than buying licences in tranches.

    Service & support - overall comment

    Good service.


  • 4 out of 5.0, Reviewed

    Product(s): QlikView

    Easy to use, good performance and great for quickly developing dashboards.

    Overall Comment

    Easy to use and deploy, user friendly, great for quickly developing dashboards.

    What one piece of advice would you give other prospective customers?

    Make use of a independent BI consultant deeply experienced with Qlikview to assess what your organisation actually needs.

    What do you like most about the product or service?

    Speed and ease of use for end users

    What do you dislike most about the product?

    Cost of additional functionality that Publisher and Nprinting offer

    What one thing do you wish the vendor did differently?

    Buying third party add-on solutions and then strongly raising the prices

    Service & support - overall comment

    Add comment (optional).... so doesn't that mean that this question is NOT required?


  • 5 out of 5.0, Reviewed

    Product(s): QlikView

    Implementing a new BI tool it's not always easy, but the Qlik Community quick answers made the transition very smooth.

    Overall Comment

    Great support after implementation.

    Service & support - overall comment

    The QlikCommunity is great and always online :)

    Integration & Deployment - Overall comment

    The solution was already implemented when i started to use it.


  • 4 out of 5.0, Reviewed

    Product(s): QlikView

    Why we use Qlik.

    Overall Comment

    Easy to use, flexible.

    What one piece of advice would you give other prospective customers?

    Start using Qlik.

    What do you like most about the product or service?

    Easy to use.

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Nothing.

    Service & support - overall comment

    Lot's of info is found online.

    Integration & Deployment - Overall comment

    Easy to use.


  • 5 out of 5.0, Reviewed

    Product(s): QlikView

    Easy to implement. New features coming.

    Overall Comment

    Easy and quick to implement

    What one piece of advice would you give other prospective customers?

    Do a poc with experts

    What do you like most about the product or service?

    It's easy to learn and use

    What do you dislike most about the product?

    Too much SR not enough robust

    What one thing do you wish the vendor did differently?

    Less SR that are more robust


  • 4 out of 5.0, Reviewed

    Product(s): Qlik Sense

    First Implementation of Qlik Sense.

    Overall Comment

    Experience was good. Vendor was knowledgeable in our area of business although for our first engagement there were too many assumptions made and there should have been a more sprint approach. Lesson learned.

    What one piece of advice would you give other prospective customers?

    Work very closely with vendor and customers ensuring expectations are all aligned.

    What do you like most about the product or service?

    Opens up a new channel of business for us.

    What do you dislike most about the product?

    Still early states for us using it. It does seem to be complicated and has limitations in areas such as mouse over help text or context sensitive help text ability.

    What one thing do you wish the vendor did differently?

    Engage sooner with us to determine if their view of the requirements were the same as ours.

    If you could start over, what would your organization do differently?

    Providing the vendor with vaguer requirements led to them developing a data model far beyond what was needed. We should have had more regular engagement through sprints or phases of the project.

    Service & support - overall comment

    We ran into one issue with a global client who has a group policy that prevents them accessing the Qlik Service. Qlik support didn't seem to know why or show any concern in determining a resolution.

    Integration & Deployment - Overall comment

    For the initial engagement it should have been much sooner. This was a lesson learned and not repeated.


  • 4 out of 5.0, Reviewed

    Product(s): QlikView

    Powerful software with ease of use.

    Overall Comment

    Overall the software has performed perfectly. We are very happy and have achieved both savings and efficiencies through the use of Qlik. Our only complaint is the pricing model for a midsize user base. It is geared towards a handful of users or large enterprise roll-outs.

    What one piece of advice would you give other prospective customers?

    Do your homework on the pricing structure and budget accordingly for your user base size.

    What do you like most about the product or service?

    Flexibility. It has handled everything we have thrown at it.

    What do you dislike most about the product?

    We were an early adopter who struggled with a bit of tech support early on. As they have grown, these issues have been addressed.

    What one thing do you wish the vendor did differently?

    Fix the pricing model.

    If you could start over, what would your organization do differently?

    We mis-evaluated the scaling to size based on user adoption. It became apparent very quickly that the user’s base would grow much faster than anticipated.

    Product capabilities - overall comment

    Qlik has handled everything we have needed and more.

    Service & support - overall comment

    Early on it was bumpy as Qlik was growing, but the experience has stabilized and become much better.

    Integration & Deployment - Overall comment

    We deployed in 2 weeks from the first onsite install. It seemed almost too good to be true.


  • 4 out of 5.0, Reviewed

    Product(s): Qlik Sense

    Qlik is changing the way we deliver projects.

    Overall Comment

    The vendor was great to work with. Some of the 3rd party integration is still slighty imature, but one can see that the ecosystem is quickly evolving.

    What one piece of advice would you give other prospective customers?

    Think about the value you can gain if you unleash, BI and analytics capabillity to all business users, and not make it the sole domain of IT professionals.

    What do you like most about the product or service?

    Its powerfull, its extendable, its very fast and it looks great!

    What do you dislike most about the product?

    The hub is screaming for a hierarchy. I think that the 3rd party extension community needs to be engaged and promoted more. There is a tremendous amount of value in that community and it should be promoted as much as possible. No other competititor is even close.

    What one thing do you wish the vendor did differently?

    The license model needs to change!

    If you could start over, what would your organization do differently?

    Plan for a wider adoption. The implementation has been more succesfull than envisaged.

    Integration & Deployment - Overall comment

    The product is very straight forward to implement and well documented. We are hosting ourselves and it was a breeze to deploy.


  • 5 out of 5.0, Reviewed

    Product(s): QlikView

    Implementation was incredibly easy going, with no but's.

    Overall Comment

    Excellent support from Qlik, always solving our demands one step ahead.

    What one piece of advice would you give other prospective customers?

    Most of the BI development is going to happen after implementation, when staff and managers learn how to take advantage from it. Consider also the ways and costs of preparation of your own staff to do so and gain both, agility and lower maintenance costs.

    What do you like most about the product or service?

    Qlik is quick, intuitive, and more powerful that you can imagine in order to understand a business. Also they want your people to do the job, not trying to "capture" you by keeping tech away for your hands.

    What do you dislike most about the product?

    There's no explicit integration between Qliksense and Qlikview, and in my opinion they complement very well each other: Qlikview is very good for HQ, (where you are able to develop high level BI services) and Qliksense for user business discovery.

    What one thing do you wish the vendor did differently?

    In this case, none. It is not usual, but in this case the whole implementation process ran nice and smoothly as projected.

    If you could start over, what would your organization do differently?

    Expend more time in explaining and teaching staff to avoid reluctance to changes and tech.

    Product capabilities - overall comment

    I would like to see advances in Business Discovery, integrating R functions and Knit HTML reporting that allow for a high quality analysis of the information available, and also improving the visualisation in mobile devices by improving the current app.


  • 4 out of 5.0, Reviewed

    Product(s): QlikView

    Great Data Discovery tool.

    Overall Comment

    QlikView is a great tool for data discovery. It works very nicely in an agile development cycle which allows us to deliver value quickly. It is easy for the users to learn. Sometimes releases introduce new bugs.

    What one piece of advice would you give other prospective customers?

    Start with a small number of licenses. Add as you go.

    What do you like most about the product or service?

    Ability to deliver quickly as well as the visualizations offered.

    What do you dislike most about the product?

    It's instability at times.

    What one thing do you wish the vendor did differently?

    Deliver more stable releases.

    If you could start over, what would your organization do differently?

    We would probably evaluate other data discovery tools as a comparison. We evaluated 3 completely different types of tools.

    Service & support - overall comment

    We have numerous annoying issues. Support has gotten better, but it can be frustrating at times.


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Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(44)
4.1

Ability to understand your organization's needs

(46)
4.0

Timely and complete response to product questions

(44)
4.2

Pricing and contract flexibility (pricing and terms)

(42)
3.9
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(53)
4.3

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

12 months or more

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(39)
4.1

Ease of integration using standard APIs and tools

(39)
4.2

Quality and availability of end-user training

(41)
4.0

Ease of deployment

(48)
4.4
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(49)
4.1

Did you purchase a support package from vendor?

Yes

No


Was the support package worth it?

Yes

I'm unsure


Timeliness of vendor's response

(43)
4.2

Quality of technical support

(40)
4.0

Quality of peer user community

(44)
4.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(55)
4.3

Collaboration & Social BI

(37)
3.8

Mobile Exploration and Authoring

(40)
3.8

Interactive Visual Exploration

(48)
4.6

Analytics Dashboards

(53)
4.7

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(30)
4.4

Ease of use to deploy and administer

(32)
4.4

Ease of use for content authors

(30)
4.4

Ease of use for content consumers

(33)
4.5

Publishing Analytic Content

(31)
4.3

Embedding Analytic Content

(27)
4.3

Embedded Advanced Analytics

(26)
3.8

Self-Service Data Preparation

(31)
3.8

Governance and Metadata Management

(30)
3.8

Data Source Connectivity

(30)
4.5

Security and Use Administration

(31)
4.3

Cloud BI

(23)
3.5

BI Platform Administration

(47)
4.1
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Executive Sponsor

Functional Assessment

Vendor/Product Selection

Technical Assessment

Application Lead

Rollout and Install

Vendor Management

Maintenance and Support

Data Steward

User Training

Analytics Team Leader

Analytics User

Business Analyst

Data Scientist

Other...


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Enhance decision making

Improve business process agility

Drive innovation

Improve business process outcomes

Drive revenue growth

Improve customer relations/service

Reduce time to market

Cost management

Improve compliance and risk management

Improve supplier or partner relations

Other...


What other vendors were considered? Multiple responses allowed.

Tableau

Microsoft

SAP

Oracle

IBM

MicroStrategy

Qlik

SAS

Tibco Software

Qlik 

IBM 

Information Builders

Logi Analytics

Pentaho

Sisense

TIBCO Software

Alteryx

Birst

Board International

Domo

Looker

Salesforce

Zoomdata

Other...


What were the key factors that drove your decision for selecting the vendor?

Ease of use

Overall cost

Product functionality and performance

Data access and integration

Ability to support large amounts data

Integrates with information infrastructure (database, middleware)

Product roadmap and future vision

Availability of skills

Report design complexity

Integrates with collaboration infrastructure

Ability to embed analytics content in a portal, process or application

Ability to support large number of concurrent users

Robust SDK

Pre-existing relationships

References

Superior Mobile BI capabilities

Support capabalities

Functionality

Bundled or integrated with a product already installed

Cloud deployment

SME / Departmental Support

Strong services expertise

Product quality (stability, reliability, free from bugs)

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa

Asia/Pacific

Latin America

EMEA

APAC