4 out of 5.0, Reviewed Nov 29, 2016
i have a good integrator and that makes a big difference. support is good and chances are, if uou have a problem, someone has probably written an app for it in splunk.
find and foster a good relationship with a smart integrator. set it up correctly at the onset. use the common information model (cim)
how fast searches are
price, steep learning curve
buy two search heads up front.
4 out of 5.0, Reviewed Nov 7, 2016
Product promises an comprehensive view on your operational logging. Works very well in relation to the point solutions offered by resellers of hardware/platfrms.
see headline summary; have e data strategy at hand.
step by step expandable.
5 out of 5.0, Reviewed Nov 1, 2016
Splunk is the most versatile solution for Log of records. Manipulating data and correlation is easy even for the novice.
Plan to ingest more data then you originally plan. The more you bring into splunk the more value you get from your data
License restrictions on amount of data
4 out of 5.0, Reviewed Oct 17, 2016
My general concern with this product is not on its capability but the need to ensure you have the proper staff that can consume the data. Splunk delivers hundreds of alerts which presents a challenge on our ability to prosecute the data and take action. The product would be enhanced with an improved analytical feature or a learning capability. Great opportunity for AI
Know what you'll do wiht the data
Bring about more intelligence into the platform
Deploy in a more limited fashion
4 out of 5.0, Reviewed Oct 6, 2016
I find it very useful to grab relevant data to get an idea of usage trends and historic data for specific systems and users. I will use Splunk to search through log data from specific hosts to assist in troubleshooting/diagnostics of an issue. In some cases, the local logging has cycled or simply is too slow, cumbersome, or just lacks helpful features like search. Licensing has been an issue when some units in the organization exceed their quotas causing all units in the organization to have issues. This will not be a problem for many but in the decentralized nature of our organization one unit can cause an issue for the others even if on separate instances, but licensed under the same licenses.
Quite satifised with the service. Haven't used much or any support to my knowledge.
5 out of 5.0, Reviewed Aug 16, 2016
Vendor provided excellent customer support and developed custom solutions to existing business challenges. We addressed 80% of the problems with 20% resources (capital and ANP).
The advice I would give is to try product, test and move forward with implementation. Start small, develop a success story, share success story with key stakeholders, expand and expand.
The product is solid and highly scalable. Overall, service is good.
I wish vendor would invest more on machine learning capabilities. Also, decrease license cost.
I wish vendor would invest more on business analytics and machine learning capabilities.
We would start sooner than later.
Excellent customer support. No issues to report.
integration and deployment was straight forward. No issues to report.
5 out of 5.0, Reviewed Jul 21, 2016
Excellent Customer Support and lot of documented vids to help users navigate the installation and usage of the product.
Know your infrastructure well and plan out your Org Active Directories before implementation to ease configuration management in the long run.
Ease of use, meaningful search results, versatile dashboard representations.
none so far.
Keep the good work in support of the Splunk User communities.
Allow for better scaling for indexers.
4 out of 5.0, Reviewed Jul 21, 2016
There is so many pieces of Splunk. In order for us to take advantage of all its features, we may need an additional resource to support the product.
Obtain Splunk training before implementing it into your environment.
The ability to coorelate logs in order to better secure our infrastructure.
We like everything about the product.
Provided professional services as part of the product purchase.
Get more of the business requirements prior to the upgrade, instead of obtaining them during the deployment process.
4 out of 5.0, Reviewed Jul 8, 2016
Describe what has worked well and what hasn't. Product is somewhat complex to set up, but easy to use once running. Ingestion capabilities are what made this product our first choice.
Watch the cost.
Information ingestion capabilities are superior to all other competing products.
Offer better enterprise licensing agreements at a better cost-point.
Better price estimate. We were surprised by the "final" price tag by the end of the project.
Easy to set up, difficult to configure...automated once everything is set up correctly.
5 out of 5.0, Reviewed Jun 15, 2016
We consolidated all logs on Splunk; massive amount of data and COOP architecture needs were challenging. Third party was knowledgeable, however, less experienced than would have been beneficial for the project. Splunk resources stepped in to assist. End result met expectations effectively.
Document requirements and design before procuring appliances.
Works well, provides great analytics!
Third party resources weren't as experienced as we needed. It also used a "one size fits all" implementation plan, which works for almost no one. The vendor's project plan was more concerned about vendor than the customer; not effective consulting! Fortunately, we pushed back and expanded the project plan to meet our needs as well.
Overall, our experience was satisfactory. In a "do over", we'd know what the architecture and design requirements were, yet, figuring them out didn't substantially impact our timeline. We moved forward nimbly and effectively.
Support comes from Splunk.