5 out of 5.0, Reviewed Sep 8, 2016
Easy to work with and easy to deploy
Your underlying data structures still need to be built and well defined before Tableau can deliver value
The business finds this easy to use and loves the results - it delivers what we wanted
Broader offering of functionality
Tool meets its goals in terms of functionality
Very solid support to date
Pretty straightforward with no major issues or surprises
5 out of 5.0, Reviewed Aug 18, 2016
Ease of product use. Vendor technical support availability
Apply phase implementation method vs. on big phase
Ease of use
Ease of navigation can be improve
Educate us on the licensing options
Secure business dedicated resources
Outstanding. Available and Knowleadgeable
We integrated tableau very well with our SQL Data Warehouse
3 out of 5.0, Reviewed Aug 17, 2016
End user training was overlooked during the initial implementation
Set the proper expectation and plan to for the task force to do the continuous end-user training on the tool
Tableau does not provide very comprehensive end-user training, we have to go out to schedule training courses
4 out of 5.0, Reviewed Aug 17, 2016
The experience for the business user and dashboard developers is quite good. There are some administrative challenges, but nothing really serious. Being able to easily share Tableau dashboards is great, and we have been able to create amazing solutions for our business users through sets of dashboards exposed through sharepoint.
Have an administrator who understands powershell and how to customize administrative scripts. Also, spend extra time on understanding the size of your workload so you can really size the servers correctly (so you can understand costs).
The product is very friendly for the end user and dahsboard developer, and easy to pick up for those without a lot of experience in analytics and dashboarding.
It can be difficult to get the dashboards "just right," though that is more a challenge with Tableau Desktop than Server. The Server platform works well, but it is limited in the dashboard functionality it supports without having Desktop.
The Tableau solution doesn't always push the analytics into the database as much as we desire. So we end up writing custom SQL in Tableau to get the peformance we need (when working with huge data sets).
We had difficulty sizing our (virtual) servers, and ended up having to scale them up (at an additional license cost) before we could roll out to large numbers of users. We should have done more work with Tableau to understand the proper server sizing up front.
We found generally Tableau service and support is quite good. But, as with most all vendors, there are times where things could be even better.
5 out of 5.0, Reviewed Aug 16, 2016
Excellent. Tried free version through university affiliation and then bought Professional Desktop license. Then expanded to a second desktop license and now moving to Tableau server with 2 more desktop professional license and 10 interactor licenses. Very please with ease of use and ability to add one interactor at a time for scaleability. Option on table for higher level management to move to Tableau Enterprise as users increase in my organization and at sister organizations.
Go to Tableau and view free training videos from the Tableau site. Also join or form a user group so as to collaborate and share ideas.
Ease of use
Annual Legacy cost. Also, purchase cost is higher than Qlik and Microsoft Power BI (but seemed to provide better value)
Cost structure seemed purposely vague/confusing. Tableau Public and *.edu use are free, $1K Tableau Personal (don't buy, too limiting), $2K Desktop Professional, $1K Interactor license for each person to connect to a server with min initial buy of 1 desktop professional and 10 interactor licenses for a Tableau Server capability. Tableau Enterprise $325K.
Address back office IT speed bumps from my internal organization regarding the implementation of Tableau Server earlier in the process would have cut 1-3 months off the schedule.
Tableau reps very knowledgable and personnable
5 out of 5.0, Reviewed Aug 16, 2016
Tableau has shown an excellent ability to listen to feedback, evolve their products and execute. Overall and in comparison to some of Tableau's BI peers, the Tableau platform is easy to use both for IT professionals, data analysts and business end users.
Tableau's platform allows customers to be agile in their BI execution; use that agility to rapid go from proof-of-concept, to pilot, to scale
The user experience of the product is one of its best features
More seeking opportunities to identify areas of opportunity demonstrating BI and advanced analytics
Tableau is very open to listening to concerns
4 out of 5.0, Reviewed Aug 15, 2016
Very knowledgeable team and easy to implement solution.
have your detailed requirements at hand for more focused support.
ease of use.
knowledge and ease of use.
3 out of 5.0, Reviewed Aug 5, 2016
Tableau is very good at self-service BI on an individual basis. However, their server, sharing, and enterprise features are not great yet.
Think of your entire company's needs and weigh all of them. Don't just look at attractive features.
super easy to use
security features are still basic. It cannot partition work by region or handle large loads in an organized manner well.
Better ability to scale to a large enterprise.
Have our company think broader than just self-service. Don't just look at attractive features. I would go elsewhere.
Support is fantastic. Cognos support is generally very good and knowledgeable. I like working with their support more than that of a couple of the other analytic vendors on this list :).
Deployment is very easy.
4 out of 5.0, Reviewed Jul 5, 2016
Great product. Very user-friendly. Limited need for IT staff.
Get the server license if you plan to roll out to larger consumer base.
4 out of 5.0, Reviewed Jun 16, 2016
Very good online training videos.
The biggest problems are outside the tool. Do you have the process maturity to collect and feed the data into your tool? Is your leadership ready to manage by data?
Who doesn't like a great vis! being able to see 5+ dimensions in one Vis may be too noisy to present but helps me identify relationships far faster.
While it is possible for non-tech people to learn it is complicated. Tough for infrequent users to keep their skills current.
Make it easier to contract training hours direct from vendor.
have more departments buy and train at once.
haven't needed any.
Deployment was easy. We did not integrate directly. Data imported through spreadsheets