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business-intelligence-analytics-platforms thoughtspot All Markets > BI and Analytics Platforms

ThoughtSpot

5.0 out of 5.0 (3 ratings)

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We have aggregated ratings data on ThoughtSpot but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    Easy to implement and enables end users to avail self help with large amount of data.

    Overall Comment

    ThoughtSpot has an awesome team that knows what they are doing. Their support is superior level.

    What one piece of advice would you give other prospective customers?

    The product is really good, but the overall cost might be high and one needs to have a solid business case before getting into this venture.

    What do you like most about the product or service?

    Good hands on service and very knowledgable support team.

    What do you dislike most about the product?

    Not so much of a dislike, but self service for business might require a bit of learning than expected.

    What one thing do you wish the vendor did differently?

    None.

    If you could start over, what would your organization do differently?

    Internally if we had better Data modelling and Entity relationships documented, it would help the process go better.


  • 5 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    Best product decision and implementation-Thoughtspot

    Overall Comment

    over 80+ satisfied business users/analysts,Directs, VPs.

    What one piece of advice would you give other prospective customers?

    give a shot for POC.

    What do you like most about the product or service?

    ease of search, search enterprise data like google.

    If you could start over, what would your organization do differently?

    none.


  • 5 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    profound

    Overall Comment

    Really enjoy the product and its applicability in our HR business.

    What one piece of advice would you give other prospective customers?

    Gartner Magic Quadrant.

    What do you dislike most about the product?

    learning curve.

    What one thing do you wish the vendor did differently?

    none.

    If you could start over, what would your organization do differently?

    Understand customer needs in BI.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.5

Ability to understand your organization's needs

(3)
4.7

Timely and complete response to product questions

(3)
4.7

Pricing and contract flexibility (pricing and terms)

(3)
4.7
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.7

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
4.5

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(3)
4.7

Ease of deployment

(3)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.7

Did you purchase a support package from vendor?

Yes

No


Was the support package worth it?

Yes


Timeliness of vendor's response

(3)
4.7

Quality of technical support

(3)
4.7

Quality of peer user community

(2)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
5.0

Collaboration & Social BI

(3)
4.3

Mobile Exploration and Authoring

(1)
4.0

Interactive Visual Exploration

(3)
4.3

Analytics Dashboards

(3)
4.3

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(2)
5.0

Ease of use to deploy and administer

(3)
5.0

Ease of use for content authors

(3)
5.0

Ease of use for content consumers

(3)
5.0

Publishing Analytic Content

(3)
4.7

Embedding Analytic Content

(3)
4.7

Embedded Advanced Analytics

(3)
5.0

Self-Service Data Preparation

(3)
4.7

Governance and Metadata Management

(3)
4.3

Data Source Connectivity

(2)
3.0

Security and Use Administration

(3)
4.7

Cloud BI

(1)
5.0

BI Platform Administration

(3)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Data Steward

Functional Assessment

Maintenance and Support

User Training

Vendor Management


Why did you purchase a BI and Analytics Platforms solution?

Drive revenue growth

Create internal/operational efficiencies

Enhance decision making

Improve business process outcomes

Reduce time to market

Improve business process agility

Improve customer relations/service


What other vendors were considered? Multiple responses allowed.

Alteryx

BeyondCore

Birst

Information Builders

Lavastorm

Open Text (Actuate)

Splunk

Yseop


What were the key factors that drove your decision for selecting the vendor?

Data access and integration

Ability to support large amounts data

Ability to support large number of concurrent users

Ease of use

Integrates with information infrastructure (database, middleware)

Overall cost

Superior Mobile BI capabilities


In which region(s) did your deployment take place? Multiple responses allowed.

North America