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business-intelligence-analytics-platforms thoughtspot All Markets > BI and Analytics Platforms

ThoughtSpot

4.8 out of 5.0 (4 ratings)

Reviews Distribution

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We have aggregated ratings data on ThoughtSpot but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    Development was easy but the response from the tool is too slow

    Overall Comment

    Thoughtspot is very user friendly and efficient in its own way. Makes the search for the query lot more easier. At times the tool seems to slow down when a huge answer is searched. It would be very helpful to all users and the development team if the tool reacts a bit early. Delayed response is the major drawback of tool

    What one piece of advice would you give other prospective customers?

    Gartner Magic Quadrant

    What do you like most about the product or service?

    serach engine

    What do you dislike most about the product?

    Delayed response to the user

    What one thing do you wish the vendor did differently?

    Nothing as of now.

    If you could start over, what would your organization do differently?

    Keenly understand what the customer needs exactly in BI


  • 5 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    Best tool ever implemented successfully for analytics

    Overall Comment

    Highly satisfied business community, with self serve analytics.

    What one piece of advice would you give other prospective customers?

    If you have a business problem bring to the table and have POC done, you can decide for yourself the value of the tool.

    What do you like most about the product or service?

    Ease of use, easy visualizations and self learning, ease of search like google.

    What do you dislike most about the product?

    More capabilities expected in future.

    What one thing do you wish the vendor did differently?

    More dedicated time from engineers on implementing new use cases

    If you could start over, what would your organization do differently?

    Look all offerings including cloud version of ThoughtSpot.


  • 5 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    Easy to implement and enables end users to avail self help with large amount of data.

    Overall Comment

    ThoughtSpot has an awesome team that knows what they are doing. Their support is superior level.

    What one piece of advice would you give other prospective customers?

    The product is really good, but the overall cost might be high and one needs to have a solid business case before getting into this venture.

    What do you like most about the product or service?

    Good hands on service and very knowledgable support team.

    What do you dislike most about the product?

    Not so much of a dislike, but self service for business might require a bit of learning than expected.

    What one thing do you wish the vendor did differently?

    None.

    If you could start over, what would your organization do differently?

    Internally if we had better Data modelling and Entity relationships documented, it would help the process go better.


  • 5 out of 5.0, Reviewed

    Product(s): ThoughtSpot

    profound

    Overall Comment

    Really enjoy the product and its applicability in our HR business.

    What one piece of advice would you give other prospective customers?

    Gartner Magic Quadrant.

    What do you dislike most about the product?

    learning curve.

    What one thing do you wish the vendor did differently?

    none.

    If you could start over, what would your organization do differently?

    Understand customer needs in BI.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.3

Ability to understand your organization's needs

(4)
4.5

Timely and complete response to product questions

(4)
4.5

Pricing and contract flexibility (pricing and terms)

(4)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.5

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(4)
4.0

Ease of integration using standard APIs and tools

(4)
4.0

Quality and availability of end-user training

(4)
4.5

Ease of deployment

(4)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.8

Did you purchase a support package from the vendor?

Yes

No


Was the support package worth it?

Yes


Timeliness of vendor's response

(4)
4.8

Quality of technical support

(4)
4.8

Quality of peer user community

(3)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8

Collaboration & Social BI

(4)
4.3

Mobile Exploration and Authoring

(3)
4.0

Interactive Visual Exploration

(4)
4.3

Analytics Dashboards

(4)
4.5

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(4)
4.5

Ease of use to deploy and administer

(4)
4.8

Ease of use for content authors

(4)
5.0

Ease of use for content consumers

(4)
5.0

Publishing Analytic Content

(4)
4.8

Embedding Analytic Content

(3)
4.7

Embedded Advanced Analytics

(4)
4.8

Self-Service Data Preparation

(4)
4.5

Governance and Metadata Management

(4)
4.5

Data Source Connectivity

(4)
3.3

Security and Use Administration

(4)
4.5

Cloud BI

(3)
4.3

BI Platform Administration

(4)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Application Lead

Maintenance and Support

Data Steward

Functional Assessment

Technical Assessment

User Training

Vendor Management


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Drive revenue growth

Reduce time to market

Enhance decision making

Improve business process agility

Improve business process outcomes

Improve customer relations/service


What other vendors were considered?

Qlik

Tableau

Alteryx

BeyondCore

Birst

IBM

Information Builders

Lavastorm

Open Text (Actuate)

Oracle

Yseop


What were the key factors that drove your decision for selecting the vendor?

Ease of use

Overall cost

Ability to support large amounts data

Data access and integration

Integrates with information infrastructure (database, middleware)

Product roadmap and future vision

Superior Mobile BI capabilities

Support capabalities


In which region(s) did your deployment take place?

North America