5 out of 5.0, Reviewed Oct 7, 2016
Setup and integration of data sources have been seamless. Very easy. For the money, the functionality is unrivaled from what we looked at. The ability to build and embed reports is very flexible and has proven valuable. The variety of analysis tasks and report building we've done have been great. Have not been limited by functionality at all. Support has been flawless. Very quick response times and quick to offer up in-depth knowledge and expertise. The support around training and Yellowfin University is very good. Mapping functionality is excellent and very flexible.
Cannot beat the features/functionality/ease of use/support for the price.
Value add = features and functionality for the money.
The need for scrubbed and structured data.
UI and UX are completely usable but can use some polish.
Some data architecture issues on our side. Otherwise, the Yellowfin tool has been excellent with value add from the beginning.
No qualms, we've been well and promptly served.
5 out of 5.0, Reviewed Sep 28, 2016
Superior support for customization and new features; provided code for SSO integration of internal apps upon request; beautiful look to dashboards and exceeded my requirements for performance.
Don't rely on the SQL in the software; beef up your data teams' skills.
ability to embed graphs in web and email out data and visualisations.
Not flexible switching a dashboard from one view to another even when the view is identical.
allow automated report and dashboard creation through python SDK integration API
build fewer viewers and map out dashboards to SQL tables.
assigned a Java and Python developer to assist with problems!
5 out of 5.0, Reviewed Sep 5, 2016
Excellent functionality at a very competitive price. Ease of working with the supplier. Excellent support all the way through the process and very responsive to any issues that arose. Technical development of the software is relatively straightforward and does not require significant and specialized training of staff as both users or developers
Support from Yellowfin is excellent and we haven't (so far) met an issue that could not be resolved.
Out of the box colour scheme!
Ensure training material keeps pace with version updates
Best support of any IT supplier I have worked with in last 10 years
5 out of 5.0, Reviewed Sep 1, 2016
Yellowfin, on top of being a robust product, is timely with support and bug fixes. The experience in working with their team is always positive and informative--we couldn't ask for a better support situation. The product as a whole has grown tremendously since we started our integration (6.0 timeframe) and a good deal of the changes, whether intended or not, have benefited our team directly. Yellowfin is consummate in their client care and are always willing to integrate enhancements where appropriate.
Utilize support and the community/forums. Chances are a good deal of users have already run into what you are looking for help with.
The overall flexibility of the reporting tool and the ability to utilize a variety of different databases in the same report. The data visualizations are top -notch.
Currently, at least for the 7.1 builds, we find the API capabilities limiting but I do believe there are planned enhancements there (?).
We would love to see API enhancements where possible.
We would definitely keep up with the latest builds at a faster pace.
Witht the right data the product is very adept at creating actionalble intelligence and offers a wide range of visualizations, including a trellis chart that will base the visualization on the available data. The ability to drill into (drill down, drill through, drill anywhere) the data is so much simpler than viewing the data in two charts and filtering--YF has it right on this for sure.
Yellowfin's service and support team is top notch. Now that they have expanded to the US market it is much easier to negotiate communications, but by no means was it ever anything more than the time difference that made it more difficult with the AUS team.
5 out of 5.0, Reviewed Aug 27, 2016
When we started working with Yellowfin they were not listed in Gartner's MQ so we were uncertain about the tool, we made a thorough tool testing process and we chose it from a large list. At first, we shortlisted taking into account usability factors and the ability to be embedded, then we took care of the price, we found Yellowfin to be a good balance. We also liked that the pricing model was simple and that they were straightforward to discuss everything, also at that time, not sure if still today, it was a plus that we could create everything from the web browser. Right now what I appreciate most is the feeling that we can trust the software and the people behind.
Go further than the Gartner MQ, we found our tool outside it. Keep a focus on ease of use and centre your solution around users, please don't select your tool just for technical reasons. Finally, take into account that you will be dealing with the BI solution for the mid and long-term so select a vendor that you feel you can trust and a tool that you feel you will want to use again and again.
Ease of use, the people, aesthetics and pricing (in that order)
That it is not well-known
It would be nice if they could answer our support tickets quicker, because we are on very different time zones we have a delay on answers.
We would worry less about the technical part of the project and more about the actual user needs. We happen to have put a lot of effort in some dashboards that after sometimes were not actually used by our users, we put a good deal of attention to the technical details of the tool we selected, e.g. that it had geographic capabilities, that it had an in-memory database (that we actually did not use), (fortunately) that it was easy to use, etc. but we ignored the actual users. At this point, aI would go for talking more with end-users.
It has capabilities according to its price, if you compare with other vendors like Tableau or Qlikview they have some capabilities, that you actually don't use, but other people brag about.
Overall service is great, however the support sometimes takes time due to time zone lag.
It connected well to the required databases.