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business-intelligence-analytics-platforms yellowfin All Markets > BI and Analytics Platforms

Yellowfin

5.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Yellowfin but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Excellent product support and ease to use software for developers and frontline users

    Overall Comment

    Excellent functionality at a very competitive price. Ease of working with the supplier. Excellent support all the way through the process and very responsive to any issues that arose. Technical development of the software is relatively straightforward and does not require significant and specialized training of staff as both users or developers

    What do you like most about the product or service?

    Support from Yellowfin is excellent and we haven't (so far) met an issue that could not be resolved.

    What do you dislike most about the product?

    Out of the box colour scheme!

    What one thing do you wish the vendor did differently?

    Ensure training material keeps pace with version updates

    Service & support - overall comment

    Best support of any IT supplier I have worked with in last 10 years


  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Easy to use, good-looking BI tool with the right price, it's a pity it is not well-known

    Overall Comment

    When we started working with Yellowfin they were not listed in Gartner's MQ so we were uncertain about the tool, we made a thorough tool testing process and we chose it from a large list. At first, we shortlisted taking into account usability factors and the ability to be embedded, then we took care of the price, we found Yellowfin to be a good balance. We also liked that the pricing model was simple and that they were straightforward to discuss everything, also at that time, not sure if still today, it was a plus that we could create everything from the web browser. Right now what I appreciate most is the feeling that we can trust the software and the people behind.

    What one piece of advice would you give other prospective customers?

    Go further than the Gartner MQ, we found our tool outside it. Keep a focus on ease of use and centre your solution around users, please don't select your tool just for technical reasons. Finally, take into account that you will be dealing with the BI solution for the mid and long-term so select a vendor that you feel you can trust and a tool that you feel you will want to use again and again.

    What do you like most about the product or service?

    Ease of use, the people, aesthetics and pricing (in that order)

    What do you dislike most about the product?

    That it is not well-known

    What one thing do you wish the vendor did differently?

    It would be nice if they could answer our support tickets quicker, because we are on very different time zones we have a delay on answers.

    If you could start over, what would your organization do differently?

    We would worry less about the technical part of the project and more about the actual user needs. We happen to have put a lot of effort in some dashboards that after sometimes were not actually used by our users, we put a good deal of attention to the technical details of the tool we selected, e.g. that it had geographic capabilities, that it had an in-memory database (that we actually did not use), (fortunately) that it was easy to use, etc. but we ignored the actual users. At this point, aI would go for talking more with end-users.

    Product capabilities - overall comment

    It has capabilities according to its price, if you compare with other vendors like Tableau or Qlikview they have some capabilities, that you actually don't use, but other people brag about.

    Service & support - overall comment

    Overall service is great, however the support sometimes takes time due to time zone lag.

    Integration & Deployment - Overall comment

    It connected well to the required databases.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
5.0

Ability to understand your organization's needs

(2)
4.5

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(2)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
5.0

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
2.0

Ease of integration using standard APIs and tools

(2)
4.0

Quality and availability of end-user training

(2)
4.0

Ease of deployment

(2)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from vendor?

No


Was the support package worth it?


Timeliness of vendor's response

(2)
4.0

Quality of technical support

(2)
4.5

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.5

Collaboration & Social BI

(2)
5.0

Mobile Exploration and Authoring

(2)
4.5

Interactive Visual Exploration

(2)
4.5

Analytics Dashboards

(2)
4.5

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(2)
2.5

Ease of use to deploy and administer

(2)
5.0

Ease of use for content authors

(2)
5.0

Ease of use for content consumers

(2)
5.0

Publishing Analytic Content

(2)
5.0

Embedding Analytic Content

(2)
5.0

Embedded Advanced Analytics

(2)
5.0

Self-Service Data Preparation

(2)
2.5

Governance and Metadata Management

(2)
5.0

Data Source Connectivity

(2)
4.5

Security and Use Administration

(2)
5.0

BI Platform Administration

(2)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics Team Leader

Application Lead

Functional Assessment

Vendor Management

Vendor/Product Selection


Why did you purchase a BI and Analytics Platforms solution?

Create internal/operational efficiencies

Enhance decision making

Cost management

Drive revenue growth

Improve business process agility


What other vendors were considered? Multiple responses allowed.

Qlik

Birst

Information Builders

Logi Analytics

Microsoft

MicroStrategy

Pentaho

Tableau

TIBCO Software


What were the key factors that drove your decision for selecting the vendor?

Ease of use

Overall cost

Ability to embed analytics content in a portal, process or application

Ability to support large amounts data

Integrates with information infrastructure (database, middleware)

Product functionality and performance

References

Report design complexity

Superior Mobile BI capabilities


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

Latin America