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business-intelligence-analytics-platforms yellowfin All Markets > BI and Analytics Platforms

Yellowfin

5.0 out of 5.0 (6 ratings)

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We have aggregated ratings data on Yellowfin but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Easy to use interface, great feature set and excellent customer support!

    Overall Comment

    Implementation was simple, thanks to extremely detailled documentation and helpful online videos. Where we needed some assistance, support was provided quickly. Yellowfin is extremely easy to use, with an intuitive UI for varying levels of analytics users.

    What one piece of advice would you give other prospective customers?

    Utilise the support provided (both online and email).

    What do you like most about the product or service?

    The report builder tool is extremely simple to use and is flexible enough to a very wide range of reports.

    What do you dislike most about the product?

    Some of the roles and permissions can be a bit fiddly to set up for the first time.

    What one thing do you wish the vendor did differently?

    Allow FTP broadcast for user licence model.

    If you could start over, what would your organization do differently?

    Read through more of the documentation to understand the full range of feature sets before starting work on the implementation.


  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Very easy implementation/integration. Superb collaboration/capabilities. Cost Effective!

    Overall Comment

    Setup and integration of data sources have been seamless. Very easy. For the money, the functionality is unrivaled from what we looked at. The ability to build and embed reports is very flexible and has proven valuable. The variety of analysis tasks and report building we've done have been great. Have not been limited by functionality at all. Support has been flawless. Very quick response times and quick to offer up in-depth knowledge and expertise. The support around training and Yellowfin University is very good. Mapping functionality is excellent and very flexible.

    What one piece of advice would you give other prospective customers?

    Cannot beat the features/functionality/ease of use/support for the price.

    What do you like most about the product or service?

    Value add = features and functionality for the money.

    What do you dislike most about the product?

    The need for scrubbed and structured data.

    What one thing do you wish the vendor did differently?

    UI and UX are completely usable but can use some polish.

    If you could start over, what would your organization do differently?

    Some data architecture issues on our side. Otherwise, the Yellowfin tool has been excellent with value add from the beginning.

    Service & support - overall comment

    No qualms, we've been well and promptly served.


  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Exceptional product, great customer service & assistance integrating into apps framework.

    Overall Comment

    Superior support for customization and new features; provided code for SSO integration of internal apps upon request; beautiful look to dashboards and exceeded my requirements for performance.

    What one piece of advice would you give other prospective customers?

    Don't rely on the SQL in the software; beef up your data teams' skills.

    What do you like most about the product or service?

    ability to embed graphs in web and email out data and visualisations.

    What do you dislike most about the product?

    Not flexible switching a dashboard from one view to another even when the view is identical.

    What one thing do you wish the vendor did differently?

    allow automated report and dashboard creation through python SDK integration API

    If you could start over, what would your organization do differently?

    build fewer viewer and map out dashboards to SQL tables.

    Service & support - overall comment

    assigned a Java and Python developer to assist with problems!


  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Excellent product support and ease to use software for developers and frontline users

    Overall Comment

    Excellent functionality at a very competitive price. Ease of working with the supplier. Excellent support all the way through the process and very responsive to any issues that arose. Technical development of the software is relatively straightforward and does not require significant and specialized training of staff as both users or developers

    What do you like most about the product or service?

    Support from Yellowfin is excellent and we haven't (so far) met an issue that could not be resolved.

    What do you dislike most about the product?

    Out of the box colour scheme!

    What one thing do you wish the vendor did differently?

    Ensure training material keeps pace with version updates

    Service & support - overall comment

    Best support of any IT supplier I have worked with in last 10 years


  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Support is Key to a Succesful Launch--YF Has It!

    Overall Comment

    Yellowfin, on top of being a robust product, is timely with support and bug fixes. The experience in working with their team is always positive and informative--we couldn't ask for a better support situation. The product as a whole has grown tremendously since we started our integration (6.0 timeframe) and a good deal of the changes, whether intended or not, have benefited our team directly. Yellowfin is consummate in their client care and are always willing to integrate enhancements where appropriate.

    What one piece of advice would you give other prospective customers?

    Utilize support and the community/forums. Chances are a good deal of users have already run into what you are looking for help with.

    What do you like most about the product or service?

    The overall flexibility of the reporting tool and the ability to utilize a variety of different databases in the same report. The data visualizations are top -notch.

    What do you dislike most about the product?

    Currently, at least for the 7.1 builds, we find the API capabilities limiting but I do believe there are planned enhancements there (?).

    What one thing do you wish the vendor did differently?

    We would love to see API enhancements where possible.

    If you could start over, what would your organization do differently?

    We would definitely keep up with the latest builds at a faster pace.

    Product capabilities - overall comment

    Witht the right data the product is very adept at creating actionalble intelligence and offers a wide range of visualizations, including a trellis chart that will base the visualization on the available data. The ability to drill into (drill down, drill through, drill anywhere) the data is so much simpler than viewing the data in two charts and filtering--YF has it right on this for sure.

    Service & support - overall comment

    Yellowfin's service and support team is top notch. Now that they have expanded to the US market it is much easier to negotiate communications, but by no means was it ever anything more than the time difference that made it more difficult with the AUS team.

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): Yellowfin

    Easy to use, good-looking BI tool with the right price, it's a pity it is not well-known

    Overall Comment

    When we started working with Yellowfin they were not listed in Gartner's MQ so we were uncertain about the tool, we made a thorough tool testing process and we chose it from a large list. At first, we shortlisted taking into account usability factors and the ability to be embedded, then we took care of the price, we found Yellowfin to be a good balance. We also liked that the pricing model was simple and that they were straightforward to discuss everything, also at that time, not sure if still today, it was a plus that we could create everything from the web browser. Right now what I appreciate most is the feeling that we can trust the software and the people behind.

    What one piece of advice would you give other prospective customers?

    Go further than the Gartner MQ, we found our tool outside it. Keep a focus on ease of use and centre your solution around users, please don't select your tool just for technical reasons. Finally, take into account that you will be dealing with the BI solution for the mid and long-term so select a vendor that you feel you can trust and a tool that you feel you will want to use again and again.

    What do you like most about the product or service?

    Ease of use, the people, aesthetics and pricing (in that order)

    What do you dislike most about the product?

    That it is not well-known

    What one thing do you wish the vendor did differently?

    It would be nice if they could answer our support tickets quicker, because we are on very different time zones we have a delay on answers.

    If you could start over, what would your organization do differently?

    We would worry less about the technical part of the project and more about the actual user needs. We happen to have put a lot of effort in some dashboards that after sometimes were not actually used by our users, we put a good deal of attention to the technical details of the tool we selected, e.g. that it had geographic capabilities, that it had an in-memory database (that we actually did not use), (fortunately) that it was easy to use, etc. but we ignored the actual users. At this point, aI would go for talking more with end-users.

    Product capabilities - overall comment

    It has capabilities according to its price, if you compare with other vendors like Tableau or Qlikview they have some capabilities, that you actually don't use, but other people brag about.

    Service & support - overall comment

    Overall service is great, however the support sometimes takes time due to time zone lag.

    Integration & Deployment - Overall comment

    It connected well to the required databases.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.8

Ability to understand your organization's needs

(5)
4.6

Timely and complete response to product questions

(5)
4.6

Pricing and contract flexibility (pricing and terms)

(5)
4.6
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.8

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
3.0

Ease of integration using standard APIs and tools

(6)
4.2

Quality and availability of end-user training

(6)
4.5

Ease of deployment

(6)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(6)
4.5

Did you purchase a support package from the vendor?

Yes

No


Was the support package worth it?

Yes


Timeliness of vendor's response

(6)
4.5

Quality of technical support

(6)
4.8

Quality of peer user community

(5)
4.2
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.7

Collaboration & Social BI

(5)
4.8

Mobile Exploration and Authoring

(5)
4.4

Interactive Visual Exploration

(6)
4.7

Analytics Dashboards

(6)
4.7

Self-Contained Extraction, Transformation & Loading (ETL) & Data Storage

(4)
3.0

Ease of use to deploy and administer

(6)
4.7

Ease of use for content authors

(6)
5.0

Ease of use for content consumers

(6)
5.0

Publishing Analytic Content

(6)
5.0

Embedding Analytic Content

(6)
4.7

Embedded Advanced Analytics

(4)
4.8

Self-Service Data Preparation

(5)
3.4

Governance and Metadata Management

(6)
4.5

Data Source Connectivity

(6)
4.7

Security and Use Administration

(6)
4.8

Cloud BI

(3)
5.0

BI Platform Administration

(6)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Analytics Team Leader

Analytics User

Application Lead

Data Steward

Rollout and Install

Vendor/Product Selection

Business Analyst

Data Scientist

Development/Integration

Executive Sponsor

Technical Assessment

User Training

Vendor Management


Why did you purchase a BI and Analytics Platforms solution?

Enhance decision making

Drive revenue growth

Create internal/operational efficiencies

Drive innovation

Improve business process agility

Cost management

Improve compliance and risk management

Improve supplier or partner relations

Improve business process outcomes

Improve customer relations/service

Reduce time to market

Other...


What other vendors were considered?

Microsoft

Tableau

Birst

Domo

Oracle

Qlik

TIBCO Software

IBM

Information Builders

Logi Analytics

MicroStrategy

Pentaho

Salesforce

SAP

SAS

Splunk

Other...


What were the key factors that drove your decision for selecting the vendor?

Ease of use

Overall cost

Product functionality and performance

Report design complexity

Ability to embed analytics content in a portal, process or application

Ability to support large amounts data

Cloud deployment

Integrates with collaboration infrastructure

Integrates with information infrastructure (database, middleware)

Support capabalities

Ability to support large number of concurrent users

Data access and integration

References

Superior Mobile BI capabilities

Product roadmap and future vision

Strong services expertise


In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa

Latin America