4.1 out of 5 (37 Ratings)
Feb 15, 2017
Integrating SCCM into our current environment was a challenge. We ended up having to dedicate an FTE directly to SCCM and its upkeep. That said however once we dedicated someone to this task and learning about all of its complexities it has functioned perfectly. We have been able to use features of SCCM that we did not even know existed for a project we had not even thought of yet. PRO: This software can be configured to perform more tasks than you could image. In the end using SCCM will net us large savings in hours spent and the cost of other software we used to do all the things that SMMC cannot. CON: Be prepared to have staff who are either very knowledgeable or can dedicate time to large amounts of training to proper make the best use of this software.
Jan 30, 2017
Vendor and its contractors knew their product well and we were able to implement many of the features quickly. Some comptuers would not accept the new SCCM client, and we had to figure out why.
Jan 10, 2017
As with many of the Microsoft products not all of the features are well documented. They rely heavily on the user community to figure things out and document them. The down side of that is that until the user community implements features, documentation is sparse at best.
Dec 22, 2016
The documentation and implementation information was enough that we did not need consultants or experts to help with the planning and implementation. From design to implementation took about 4 weeks for a multi-site implementation and cross training. Over all, very good experinese verses the former system being replaced.
Dec 13, 2016
Should have engaged Microsoft earlier in our build\growth phace. We ran into substantial performance issues, once we outgrew our initial architecture.
Dec 9, 2016
We are able to easily configure and deploy a standard Window 10 images to all our devices, and distirbute software to our users remotely and on-the-fly. Configuration of SCCM (permissions, access, etc.) and for our IT environment, which is composed of centralized and siloed IT departments, remains an issue.
Nov 28, 2016
Working with Microsoft is always a pleasure as they are the experts and we rely on them to provide support for their services. Any issues that have arose with the service have always been immediately addressed. Every engineer I have worked with so far has been professional and dedicated to resolving my issue.
Nov 28, 2016
Overall it is a solid and powerful product. It is offers a wide variety of tools to your systems enviroment.
Nov 21, 2016
Microsoft has been around for many years. customer service is unparralled and we recieved all the help we needed while implementing the new software.
Nov 21, 2016
Going in with a plan and clear deliverables helped the process move forward with ease.