out of 5.0,
May 10, 2016
Implementation was relatively straightforward but complex deployment extended dev. time
Flexible product. Has been able to overcome some integration hurdles with the help of the vendor. Vendor did not have expertise in software at the start of the design (vendor learned as we developed).
What one piece of advice would you give other prospective customers?
Product documentation lacking for complex deployments - vendor support critical.
What do you like most about the product or service?
What do you dislike most about the product?
Slower development cycles than opensource community.
What one thing do you wish the vendor did differently?
Provide better documentation.
If you could start over, what would your organization do differently?
Get the product into the hands of the development team early to flush out dev. processes.
Integration & Deployment - Overall comment
learning curve is steep for new developers (especially the puppet integration)
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Role: Infrastructure and Operations
Firm Size: Gov't/PS/ED 5,000 - 50,000 Employees
Go-Live Date: 2016