3 out of 5.0, Reviewed May 10, 2016
Works very well for traditional infrastructure, server, network monitoring. Application level monitoring requires much more customization than expected. Integration with ServiceNow is very powerful but requires lots of upfront planning and data cleansing. It could benefit from role based access to allow separate teams (i.e. network, server, and app) and ability to add/change monitoring independently.
Special skill sets are required to operate this. I would recommend companies to consider a full outsourced model to implement & maintain it. Clear SLAs would be required.
Customizable dashboards are great. We have app teams that can now see the entire underlying infrastructure which greatly helps with troubleshooting.
Developing application level monitoring is complex.
Do not underestimate the effort to clean & scrub data between ScienceLogic & the CMDB. These need to be in sync to maximize the value.
5 out of 5.0, Reviewed Jun 16, 2015
Understand the total global objective.
Ease of scalability.
Needs more power to execute transactions.
Getting more teams involved from the start.