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4.5 out of 5.0 (2 ratings)

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We have aggregated ratings data on Paylocity but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Paylocity HR Solution, Paylocity Payroll

    Easy to implement.

    Overall Comment

    Easy implementation.

    What one piece of advice would you give other prospective customers?

    Have all data ready if you need a quick turnaround for implementation.

    Service & support - overall comment

    N/A


  • 5 out of 5.0, Reviewed

    Product(s): Paylocity HR Solution, Paylocity Payroll

    Implementation was pretty easy, great product!

    Overall Comment

    Awesome product and awesome service, makes my job easier.

    What one piece of advice would you give other prospective customers?

    Buy it!

    What do you like most about the product or service?

    ease of use, simplification of processes.

    What do you dislike most about the product?

    nothing.

    What one thing do you wish the vendor did differently?

    All went good.

    If you could start over, what would your organization do differently?

    Nothing.

    Service & support - overall comment

    N/A


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(2)
4.0

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(2)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(2)
4.5

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.5

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(2)
4.5

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

System Administrator

End User Support Manager

Implementation, Maintenance or other IT support

Technical assessment

User Training

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Cost management

Improve business process agility

Improve business process outcomes

Improve compliance and risk management

Improve customer relations/service


What were the key factors that drove your decision? Multiple responses allowed.

Breadth of services

Financial/organizational viability

Product functionality and performance

Overall cost

Pre-existing relationships

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America