3.6 out of 5 (16 Ratings)

16 Verified Reviews

Workforce Now

Rollout was straightforward. Some preconfigurations were not aligned with our business pro

Rollout was straightforward. Some preconfigurations were not aligned with our business processes.

Vantage

Great product with excellent focus on customers.

We had a great implemention and our team was very knowledgable.

Workforce Now

Very nice product. One of the best in payroll processing

Overall very good experience working with ADP. They were very helpful in solving all the problems

Other...

Excellent experience

Good customer service. Answer questions promptly. Keep informed. HR beneficial.

Vantage

Not Completely satisfied with ADP

Team was not fast enough to react and they delayed the implementation by 6months, Data from backend is not smooth.

Workforce Now

ADP does payroll very well, but not many of the other components it offers

The implementation of ADP was done mainly for compliance reasons, as we are fully utilizing the payroll function but the HR portion was not implemented well due to a lack of support and know-how. We are in the process of evaluating other HR software at this time.

Vantage

ADP Transition.

Java challenges; good adoption with employees.

Workforce Now

Over promised and underdelivered

They did not come close to delivering what they promised. When their website was slow they blamed it on our organization. Things we were told were included would have been addons after we bought.

Workforce Now

Easy conversion, Great Customer Support

Very easy implimentation, good customer relations

Workforce Now

Comprehensive, full featured product but user experience is not great

Comprehensive product but user experience is not great