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4.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on Meta4 but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Meta4 PeopleNet

    High commitment of the vendor during the implementation & good customer orientation.

    Overall Comment

    The product is very stable and it is improving every quarter.

    What one piece of advice would you give other prospective customers?

    Try to think carefully about current processes and how you could change to go to the system.

    What do you like most about the product or service?

    Core HR & Performance Management.

    What do you dislike most about the product?

    Recruitment module.

    What one thing do you wish the vendor did differently?

    Speak up about problems with the internal implementation team.

    If you could start over, what would your organization do differently?

    Put more resources in change management.

    Service & support - overall comment

    sometimes it is difficult to reach an expert


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
3.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase the software or service?

Create internal/operational efficiencies

Drive innovation

Improve business process outcomes


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Strong customer focus


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

Latin America