4.2 out of 5 (29 Ratings)

29 Verified Reviews

UltiPro

Implementation was years ago - we are looking to revitalize the usage.

The overall experiance has been fantastic. Ultimate has truly added value to our business and provided valuable insight into our workforce through data analytics.

UltiPro

Integration difficult with pre-existing systems

The technology has been useful, but to keep costs down, we purchased the "vanilla" version that was not fully integrated with our other HR systems. The salesperson shared this as if it were simple to do, but it turned out to be a huge ordeal. We've learned numerous "workarounds", but it would have been nice to understand the significant effort to do so in advance. I'm here at the conference seeking to upgrade to mitigate this issue. However, more capability means more cost, something the company always tries to manage.

UltiPro

More complex than we thought

The end of implementation and go live was intense.

UltiPro

Transition was challenging but Ultimate Software steps up to best practices.

Great customer service, focus on innovation and proactive in system development, compliance.

UltiPro

Vendor was great to work with. Consultative approach and cooperative effort.

Vendor was very receptive to feedback and made us feel like they were making decisions based on our best interests. Very accommodating. Acted like a consultant rather than just a vendor.

UltiPro

Implementation was 2009. I was not with the company at the time.

Overall the software works well. However, there are some inconsistencies with different languages between the modules. For instance, Core will call PTO PTO but Time Management with call it Vacation. As we are an extremely complex company with all our Benefits: Health (we have six benefits groups), Paid Time Off (we have six plans), 401k, etc., it gets complicated with all our needs versus the different languages for codes for both modules. Plus an inexperienced Customer Representative, we have been working on PTO issues from September 2016 - March 2017. While we finally have the codes working mostly together, we are still manually recalculating employee's PTO.

UltiPro

Cloud providor incorporates security measures to ease lawfirm access

Excellent customer service. Contract proses was painless and security for cloud provider eased potential security concern with multi factor authentication

UltiPro

HCM Vendor Evaluation

Good

UltiPro

Ultimate Software - UltiPro Review

Excellent Product, Excellent Service and Support

UltiPro

Implementation team is top notch!

Onboarding and training were great. Data integrations and BI creation left a little to be desired and I could see where a less technically competent user may struggle during the implementation.