5 out of 5.0, Reviewed Nov 28, 2016
Implementation partners lack the strategic initiative to understand clients business, culture and structure. This imacts implementation effeciency and creates circular conversation to drive to best solution. Our implementation partner is not accustom to working within a large market employer.
Implementation wasn't a failure, just needed to spend a significant amount of time researching and developing solutions on our own utilizing community and client interviews.
Intuitive UI and robust reporting
Communications on best options for configuration based on company structure and culture.
Spent more time in discovery in learning company business structure and culture and allow more time on data conversion and tenant configuration.
Spend more time with securing the right implementation partner, one with a strategic mindset that can adapt configuration option with agility and swiftly learn company culture and structure.
4 out of 5.0, Reviewed Nov 28, 2016
Workday was good to work with. We went with a lower tier provider and that was probably not the best idea. We also converted 10 years of actionable history which was problematic and took longer.
1 Ensure your security model is signed off my Workday. Probably should reside in IT the creation and maintenance as it can be complicated.
The user interface is intuitive.
1. Go with a higher tier 3rd party integrator. We went with a lower cost provider and all of them were remote. We ran into issues. 2. Examine Conversion of History Requirement. 3. Conduct more performance testing of Advanced Compensation module.
4 out of 5.0, Reviewed Nov 10, 2016
Workday's worked well on all parts of the process with good input and ideas. We chose workday as a system and had a implementation partner. Integration to our ERP system was difficult. We got the system live as promised and we see the impact from HR being better to support business units and management with real time data.
Get your data in place. Find the right match for implementation partner Dont under estimate the time (e.g. Germany) it takes to get approvel from workers council
A better support from our HR department
The implementation to our ERP system did require more resources than expected.
4 out of 5.0, Reviewed Oct 19, 2016
Excellent product -- clear roadmap and vision. As a service provider handling the full implementation - they are not full service in that they don't include the "extras" like change management, etc. We pushed for a very fast deployment timeline - they should have pushed back more.
Spend time on change management - training, help sessions, etc. Embrace the opportunity to rethink old/archaic/cumbersome business processes. Map as-is and proposed/desired processes BEFORE doing any WD business process config. Don't conflate corporate process changes with WD functionality.
Mobile first, Actionable data that is easy to get to. STRONG user community. Ability to share solutions with other clients.
Standard reports are weak. Plan on spending money to do your own.
Better implementation support.
We would have budgeted more for backfilling positions. Project team still had to do their day jobs and were not focused enough on testing, understanding BP design, etc. Workday is very different from most other ERP suites. We underestimated the impact on the functional offices and how much the new workflows would force the need for new skillsets.
Warts and all it is WAY ABOVE AND BEYOND our legacy platform.
3 out of 5.0, Reviewed Oct 19, 2016
No native integration with AD, too much manual work involved
Research well and look at your environment
It's end-user friendly
Pick a software with better native integration
3 out of 5.0, Reviewed Oct 17, 2016
Overall solution met requirements; however some integrations and customizations were challenging to accomplish without significant escalation. There were also performance issues that caused the implementation date to be delayed. Also, some of the standard features did not immediately meet the user needs and required a fair amount of change management.
Do a careful evalution of workforce needs to ensure product will satisfy them
Automatic updates and less involvement from Tech and business to care for the system
Lack of flexibility and needing to use all of the standard features
Been able to quickly address performance challenges
Set earlier expectations on performance for the system Train users and do enterprise change management more holistically, earlier
Too early to judge
4 out of 5.0, Reviewed Sep 22, 2016
Strong post sales support.
Strong internal support and user community
2 out of 5.0, Reviewed Sep 20, 2016
The product is not mature in P2P. The implementation partner was not skilled in the product and could not give "best practices." We basically took our current processes and fit them into Workday rather than vetting what Workday can do and modify our processes to fit the tool. Part of the issue was our in-house support team and lack of project management from us and the implementor. We did not take the adequate amount of time to have a great understanding of the tool.
Make sure the implementation partners are greatly skilled in the tool. Their lack of understanding reflects poorly on the tool.
Take more time to understand the tool and solicit a better implementation partner
4 out of 5.0, Reviewed Jun 9, 2016
Our partnership with Workday has been solid from the start and we have strong confidence in their ability to continue to enhance the capabilities of the service in the future.
Be prepared to dedicate resources in support roles after implementation.
Customer community and feedback.
Evolve their annual conference to be as useful to mature installations as newer installations.
Push to have been a Workday direct customer instead of agreeing to contract with re-seller.
Customer center application is a valuable resource and effectively facilitates support requests.
3 out of 5.0, Reviewed Jun 7, 2016
3rd party/consultant - lack knowledge to implement at global level.
Get 3rd party implementers.
Nothing to mention.