5 out of 5.0, Reviewed Aug 29, 2016
Vendor came prepared with step by step design & implementation strategy. He was knowledgeable and took the approach to "teach us how to fish." We became self-sufficient very fast as the tool is extremely intuitive.
Understand the security provisioning and the process to provision, deprovision and ensure users are in the right role.
Resource Planning capabilities.
Stage Gate management. There is no way outside of soft status fields to know whether the project was approved to move to next phase.
would plan to utilize SharePoint to manage workflow and approval process. Two key functions the tool does not provide for projects.
Best product on the market for low to mid PM maturity level. Low admin overhead. Just wish Innotas would develop workflow.
Service and support is incredible. The vendor resources are knowledgeable and quick to respond.
4 out of 5.0, Reviewed Jun 21, 2016
"Fast-track" implementation leaves quite a bit uncovered. The product itself is not as intuitive as one would imagine. There are many finicky UI-related enhancements that need to be made as the product should function similar to what a user would expect out of MS Office and just basic web functionality.
It does everything you want it to do, you just have to force it sometimes.
The UI is not intuitive.
Listed out the shortcomings of the product. Or at least detail some of the features to pay attention to due to lack of capability.
Dig deeper into how to use the product during the training as it is not as intuitive as I would have hoped.
3 out of 5.0, Reviewed Jun 7, 2016
The product was easy to implement but we lacked the best practices guidance to make it more effective. The reporting is also very cumbersome and challenging. We're now extracting all the data to QlikView in order to create any type of reports and metrics.
It didn't require a significant amount of configuration to begin to use.
the reporting is too complicated and limiting - I can't cross reference the information need in order to produce the metrics I'm looking for.
Provide more guidance in terms of how other customers used their product or industry best practices.
Approach implementation very differently - their Fast Start process was not effective for our organization. We would also put more emphasis on vetting out their reporting capabilities.
4 out of 5.0, Reviewed Jun 7, 2016
Product is user-friendly and easy to implement (if you have disciplined processes already in place).
Define your processes and objectives before purchasing a tool.
User interface - can almost train yourself.
Handled EU data privacy.
Involve business team in product selection process.
Service team is very responsive.
No current plans to integrate with this application. Deployment is not yet complete.
4 out of 5.0, Reviewed Jun 7, 2016
The team out of San Francisco has a 90 roll out plan which is excellent but the only reason I gave a 4 vs. a 5 is because we needed more help in the process of PPM. We knew what we were looking to accomplish but the best way to get there was a little challenging.
We love this tool because we kept our configuration very simple and let the out of box functionality deliver.
Great team to work with, ease of use and rich reporting.
It does not provide resource allocation vs. actual numbers in a stock report.
Help more with the process reviews and pros and cons of decisions.
Have the CIO in the kick-off of the project. Develop a charter and have all directors sign it prior to beginning.
Most every inquiry is responded to us within the same day.
Bumpy at first but with one change of personnel, we moved quickly through to getting the tool up and running with great results.
4 out of 5.0, Reviewed Jun 6, 2016
Our initial implementation was fairly smooth and the Innotas quick-start playbook enabled us to be operational within 60 days. Initial roll-out went well, including the time-tracking function, which impacted all users. Since adoption we've experienced tremendous efficiency by having all data in one tool (versus the 5 ad-hoc tools we previously had) but we have also experienced some pains, in particular with requested customizations that Innotas has been slow to adopt due to the cloud-based nature of the product. Ironically the use of Innotas has improved our PPM maturity to the point that we are pushing the limits of the reporting and analytics capabilities of the tool and that may cause us to evaluate a new tool in 2017.
Work with Innotas to do a PoC using your data - it's a very effective way to test the product and get executive buy-in!
Ease of use for those using the tool daily!
Improved API and reporting interface. Ideally, I would like an open API that enables the exporting of all of our data into a data cube that can then be accessed via a BI tool.
Assume that you will need to spend more time with your internal team supporting the needed process change management activities when introducing a unified PPM tool. Really evaluate your long-term reporting and analytics needs and ensure that the tool you chose aligns to those needs.
While reporting and dashboards is available, inability to blend datasets and embed calculations into reports limits analytics usefulness. The time reporting, demand and resource management, project and portfolio management capabilities are all very solid.
Typical help desk ticketing system. They do not seem to have very robust performance monitoring because frequently we detected issues before Innotas did.
See previous comments - quick start process is effective.
3 out of 5.0, Reviewed Jun 6, 2016
Bad support, but good product.
Adjust your needs to the software and not the other way around.
Communicate his roadmap.
More planning, less doing.
Long process, badly planned.
3 out of 5.0, Reviewed Jun 6, 2016
Reporting has not worked well - not intuitive, takes too long to build. Not enough training. There are many complaints that the project planning software is not intuitive, and it takes a long time to build a project. Also, limited training and understanding of how to use the resource management tools. Only users with licenses can see our data. Also, the workflow of project intake is very limited.
Make sure your processes are defined first before selecting a tool.
All tools are in one place. Great for a Project Manager. Can manage risk, status, schedule, and resources, all in one place.
More responsive support. Not just entering a ticket but talking to an actual representative.
Establish a process first, then implement in the tool.
5 out of 5.0, Reviewed Jun 6, 2016
The sales process was relatively painless. The pricing structure was very transparent from day one, there were no hidden costs with Innotas. The implementation process has been on schedule and the tool is very easy to configure and use.
Do your comparisons of the tools, don't over buy because you get caught up in all of the bells and whistles that others provide.
Innotas really does provide to us the overall solution to intake requests, project management lifecycle, and portfolio management.
Need to add additional features and functionality over time.
We completed the request for proposal process as well as all internal reviews (network/security, etc.) while selecting our vendors. The only change I would make is looking for an overall tool that does Product and Information Technology projects under one umbrella. Research more!
2 out of 5.0, Reviewed Jun 6, 2016
It is time-consuming for project managers to use. We are trying to use it for project management tool which it is not. It has been difficult to get other IT members of the organization that are not in the PMO to use.
Spend more time in your tool selection process. Do not base it solely on the cost of the tool.
View, it gives you on capacity and demand of project team members. Easy to input time.
The time it takes to enter information. Product is neither flexible nor easy to follow.
Spend more time upfront to help implementation.
More end-user training. Spend more time evaluating how others are using the product. Use vendor assistance for implementation. Better project management on implementation. More planning on how to use the tool effectively.