3.8 out of 5 (35 Ratings)
May 24, 2017
Great to work with on the project, they were extremely helpful. We went from a home grown spreadsheet project system to the Innotas web hosted tool. They were really good with helping us aling our data with how they processes worked, and it was pretty easy.
May 23, 2017
Our organization currently only uses Innotas within our Information Technology and Project Management departments to track time we spend on maintenance, support, and projects. Innotas allows us to visualize our resource work time to upper management at a more granular level. We use the reports from Innotas to justify requesting additional resources for day-to-day operations and/or new projects. Innotas also allows us to show what resources and time have been used for a particular project as it is still in progress. Although, we haven't been using Innotas for a very long time (about 3 months), it is already becoming crucial to how we show our leadership our effort and gives us the ammunition to request additional resources or time, when needed, on projects.
May 2, 2017
We saw improvement in timesheet related data reporting but still had to heavily rely on Excel spreadsheets to do actual vs. budget reporting and analysis. Also having a single tool to manage requests and projects was very valuable but received a lot of complaints from our user community on the lack of flexibility around request management. From their perspective, they couldn't easily review, re-prioritize and update status as needed.
Apr 26, 2017
Innotas is a complete project and portfolio management tool. It allows us to give us the bigger picture of what projects are on-going in our enterprise. Project managers who use the system love it as it simplifies some of the manual processes they utlized prior to adopting the system.
Mar 15, 2017
The tool has been accepted readily by most of the management and staff once they began to see the results of using it and the information that could be gained from it. In fact, seeing a small portion of the information available in reports has led to numerous requests for additional reports. We have also seen accountability rise dramatically in a short time, with the ability to determine where resources are being utilized as compared to where they have been scheduled. However, some of the shortcomings of the tool, which are surprising compared to more standard desktop project management tools, have caused reluctance among Project Managers to fully embrace it. We are seeing Innotas working diligently and quickly to do their best to fill functional gaps that are commonly reported by their user community and through support cases, but we do not know if or when the greatest gaps will be addressed.
Mar 15, 2017
The vendor works remotely only which keeps our costs down and they were very responsive in meeting our requests that were related to the project process flow, but when it came to getting documentation and a data file for loading into our DW they were not as easy to work with and put a lot of the definition back on our team.
Mar 14, 2017
Implementation went smoothly. Some of the features described did not work as expected however.
Mar 14, 2017
We were passed around somewhat from rep to rep. They were in a transition from the purchase of them by Planview. The implementation manager quit the company one month into our implementation. The senior manager stepped in to replace him, which helped, but was not ideal.
Feb 21, 2017
The product is great, well accepted by users and management. Onboarding and implementation process fall short of expectations. Insufficient participation from a vendor during initial roll-out, lack of best practices and advisory. Vendor expects customers to figure out how the system works from video, training materials and "trial and errors". It is difficult to get on-going support and questions answered. Require escalating with an account manager. Overall: great product, but mediocre support and professional services.
Feb 21, 2017
Demos were very detailed and addressed all requirements we were seeking. Very informative and worked diligently to provide quick feedback on inquiries to help facilitate a decision.