4.4 out of 5 (10 Ratings)

10 Verified Reviews

KeyedIn Projects

KeyedIn covers very well our internal processes and all the teams adopted it immediately

We did a very thorough research for PSA/PPM tools in advance. KeyedIn project features suited best for automating our existing internal processes (especially in contracts/billing/invoicing) and that is why we selected it. We were very happy with the collaboration with the vendor during implementation. We started with a pilot for 3 months in order to adapt initially and after that went to a full scale for the whole organization. Now we are generating very easy a huge amount of our company KPIs using KeyedIn reports which was not possible before. Our main difficulties have come with some specific reports that we need. KeyedIn has really great report builder but it is based on pre-defined and fixed data views (i.e. tables). Sometimes these views miss some fields and we need to either combine reports on two views (outside KeyedIn) or use Regular expressions on some fields (e.g. Name|Position|Date) in order to extract the necessary information in reports. I know that KeyedIn can provide you with custom report implementation which will solve such issues but we have still not used that service as we have found satisfactory workarounds.

KeyedIn Projects

Easy Implementation, Easy to use. Additional features and enhancements would be welcomed.

The tool was relatively easy to implement however as we did not have a defined project process at the outset we have since spent time attempting to change the initial structure that we rolled out.

KeyedIn Projects

The implementation of the product was in-the-main straight forward

Our experience has been satisfactory

KeyedIn Projects

Solid and Timely Implementation, Great Support Post-Implementation

Great overall experience. We had a great implementation specialist assigned and received attention and time from their CTO (now COO) at the front-end which ensured a solid requirements definition. They met all timelines, stayed on budget and managed customization to the integrations we needed. Post-implementation - they have continued to be responsive, timely and very fair on work needed to help us with reports and customization. They have also been very receptive to our ideas on future functionality.

KeyedIn Projects

Very quick to implement and highly configurable.

Nothing is too much when you need their help and they take the time to understand the business drivers that shape your implementation.

KeyedIn Projects

Great Software and Support

KeyedIn Projects have been fantastic. The system is easy to use, and users require little training. We have been able to integrate KeyedIn Projects with our other tooling and build a PMO with very few manual tasks, compared to our previous set up. The implementation was fast, and the skill of the consultant and wider support team made it straightforward when compared with any previous implementations of PPM tools.

KeyedIn Projects

Unbeatable value and version 6 was a real game changer.

The product has been effective in providing a system that includes both resource management and project management. Integration with both Sales and Accounting has allowed for Department to gain some efficiencies as we synchronize. Version 6 has been a real game changer due to the visual management. Version 6 provides Project Managers and resources with colorful data boxes that easy show items that need attention.

KeyedIn Projects

Good tool, take advice on data structures before you implement

Overall experience has been good. Early versions were too influenced by specific large clients, thus some functionality not as simple as it should be. Over time the product has become more robust and consistent

KeyedIn Projects

Additional features were needed

Vendor is quick to assist with current setup. Willing to listen to customers requests.

KeyedIn Projects

Great tool and excellent vendor support received

Overall extremely happy with the tool and the vendor who have supported us to get the most from the tool and stayed in constant contact with us throughout our journey. The tool has helped us to improve our maturity in terms of Project Management and the on-going enhancements by the vendor have certainly helped with this too. The only thing to improve the tool further would be to incorporate some workflow elenet into key processes such as Change Requests and other approvals.