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We have aggregated ratings data on LiquidPlanner but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): LiquidPlanner

    Great product with excellent capabilities. May challenge thinking of traditional PMs.

    Overall Comment

    LiquidPlanner continues to be an impressive product for modern project management. Highlights of the product are range based estimation, intuitive user interface, and collaboration features. Using this tool we broke down barriers between teams, improved predictability in project timelines, and enabled high-level long range planning activities simultaneously. However, traditional PMOs may struggle with the tool.

    What do you like most about the product or service?

    they continue to innovate!

    What one thing do you wish the vendor did differently?

    Provide better support for the hybrid working models of individuals. Most individuals are working on multiple activities at the same time. Support for this type of working model is inadequate.

    If you could start over, what would your organization do differently?

    Get more teams involved in the beginning.


  • 4 out of 5.0, Reviewed

    Product(s): LiquidPlanner

    Implemention was easy, but the prioritization scheme is not for a small, diverse group.

    Overall Comment

    We are mostly satisfied. The major hindrance is that it is very task/calendar oriented. Because nearly everyone in our group wears multiple hats, we are typically unable to work on a particular task or project to completion unless it is very narrowly focused. The only real organization of a project list is by priority and there's not a good way to assign equal priority to projects.

    What one piece of advice would you give other prospective customers?

    Be aware of the prioritization scheme. If it works for you, this is a good product. If not, you might want to look elsewhere if the prioritized list is something you need.

    What do you like most about the product or service?

    The ability to use it as a central repository for information about projects.

    What do you dislike most about the product?

    The rigid prioritization scheme.

    What one thing do you wish the vendor did differently?

    More tools in the dashboard creation.

    Integration & Deployment - Overall comment

    It allows links to Google Apps which we use extensively. SSO has just come out. We would have liked that in the beginning.


  • 4 out of 5.0, Reviewed

    Product(s): LiquidPlanner

    Moderate learning curve with big payoffs coming quickly.

    Overall Comment

    I am a fan of LiquidPlanner. It take some commitment up front but isn't too demanding. Online training is more than adequate. Follow up questions with support are quickly answered. Our company derives great value from using this product.

    What one piece of advice would you give other prospective customers?

    Spend time with the demos and online training.

    What do you like most about the product or service?

    Incomplete tasks are automatically updated to the next available resource work day. This speeds up the process of updating a portfolio that has many small projects.

    What do you dislike most about the product?

    It can be difficult to produce paper status reports for executives that refuse to work with the product online.

    What one thing do you wish the vendor did differently?

    Format the screens so that it is easier to "print what you see" from the page being viewed.

    If you could start over, what would your organization do differently?

    No changes.

    Service & support - overall comment

    Always prompt to answer questions.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.5

Ability to understand your organization's needs

(2)
4.0

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(2)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.7

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(3)
4.3

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.3

Did you purchase a support package from vendor?

No


Timeliness of vendor's response

(3)
4.3

Quality of technical support

(3)
4.7

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3

IT Project Demand Management

(3)
4.0

IT Project and Time Management

(3)
4.0

IT Resource Management

(3)
4.3

IT Project Portfolio Management

(3)
3.7

IT Project Collaboration

(3)
5.0

Reporting Services

(3)
3.7

Security and User Management

(3)
3.7

IT Program Management

(3)
3.7

Integration

(1)
3.0

Usability

(3)
4.7
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Functional Assessment

Technical Assessment

Vendor Management

Development/Integration

Rollout and Install

User Training

Vendor/Product Selection

Other...


What other vendors were considered? Multiple responses allowed.

Microsoft

Changepoint

Clarizen

LiquidPlanner

Smartsheet

TeamDynamix


Why did you purchase this product?

Enhance decision making

Create internal/operational efficiencies

Improve business process agility

Drive innovation

Improve business process outcomes

Improve customer relations/service

Reduce time to market


What were the key factors that drove your decision for selecting the vendor?

Better, faster decisions

Make better insights available to more people

Customer satisfaction

Reduce IT head count


In which region(s) did your deployment take place? Multiple responses allowed.

North America