4.2 out of 5 (11 Ratings)
May 8, 2017
A lot of moving parts in implementation, but they stay on schedule if we do.
Apr 11, 2017
Overall we are quite pleased, Mavenlink meets our needs and works with us on bug fixes and adding desired features. It works quite well for a time-and-materials shop such as ours. We are happy with our selection and haven't had any "buyer's remorse".
Mar 31, 2017
It is a great produce. I now have much better visibility into resource availability. The interface is clean and easy to use. My clients like to use it for QA management as well.
Mar 28, 2017
We've been using MavenLink for over a year now and we are constantly learning new and better ways to utilize all the tools it has to offer. We use it as our core method of communication with our clients, it helps to have all the information in one place. The Time tracking tool is easy to use and it's wonderful to have everything in one place. We originally picked this system for its ability to do Resource Allocation, Planning, and giving us more insight into our projects. While it's a great tool, it takes a lot of time and overhead to make sure everything is set up correctly. The system does require a lot of setting up and planning to make sure that you are using it the best way possible. Don't forget to spend some time training your employees and clients on how to use it, especially the activity feed; comments can get lost and go unanswered/unaddressed if they aren't tagged correctly.
Mar 24, 2017
Over the course of the last year, we've found Mavenlink to be very responsive to customer feedback regarding features, capabilities, and issue resolution - the product is continually maturing in a manner that meets the requests and requirements of the user community. Initial setup was exceptionally easy, and user adoption was easy to facilitate and went smoothly upon rollout. The native reporting capabilities are very good, and the addition of Business Insights make them exceptional. The Gantt chart features are still pretty limited and often buggy, but overall, that's a small component of the value spectrum for us as a user organization. In cutting over to Mavenlink, we were able to reduce the number of disparate systems used for project management, time tracking and resource capacity planning down from 5 to one, which has resulted in higher fidelity cost and margin analysis, better insight into resource capacity and availability, and is supporting improved operational flow both for our client engagements as well as internal product development efforts.
Mar 24, 2017
The Mavenlink services team was very responsive to our needs and instrumental in guiding the implementation process and providing valuable insights into best practices. Although there are many scenarios related to current and future business processes to consider during implementation, the configuration of the tool is straightforward and simple.
Mar 24, 2017
We setup Maven a couple of years ago and really happy with it. The tool is covering all the requirements of a consulting firm and beyond.
Mar 7, 2017
Mavenlink has fostered a fantastic relationship with our team. They make it feel as if they really are just down the hall when we have comments or questions. The platform is very intuitive and gave us the "30,000 ft view" that we were really after. We now have a much better grasp on what our team capacities are at any given time and our creatives understand clearly what their priorities should be each day. We have many, many projects open at any given time, and Mavenlink helps us cut through all of the clutter.
Feb 21, 2017
I have been pleased with the rollout of Mavenlink. They have made significant changes to the product since we initially rolled it out, and many of their changes are very successful. As a support tool for our clients, it is less successful. Tools like Basecamp have far superior client-facing interfaces, and Mavelink is very confusing to clients. As a service provider, we want to make it easy for our clients to do business with us, and using it as the primary digital interface to our clients does not achieve that. That said, it is an excellent timesheet system and project budget tracking tool.
Dec 20, 2016
No native application for mobile devices and limited reporting. Solid integration capabilities but everything has to be homegrown instead of having something out of the box. Managing expenses and receipts is a nightmare without integrating (and paying for) a 3rd party like Expensify.