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We have aggregated ratings data on Microsoft but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Microsoft Project Online

    Easy to deploy & use if needs are simple enough, cost effective solution.

    Overall Comment

    Great product overall - easy to deploy and use (we did it in 3-4 weeks) - we kept our requirements/design also simple to enable better adoption

    What one piece of advice would you give other prospective customers?

    Spend time internally to get a good handle on requirements before engaging with vendor(s)

    What do you like most about the product or service?

    ease of deploying, using, cost effectiveness

    What do you dislike most about the product?

    some aspects seem somewhat rigid from design perspective

    What one thing do you wish the vendor did differently?

    More technical expertise in sales staff interacting with us

    If you could start over, what would your organization do differently?

    Complete more groundwork upfront internally

    Service & support - overall comment

    Overall it was a great experience


  • 4 out of 5.0, Reviewed

    Product(s): Microsoft Planner, Microsoft Project Online, Microsoft Project Server 2010

    the dashboard was an excellent idea.

    Overall Comment

    It's faster, easy and compatible with our software’s.

    What one piece of advice would you give other prospective customers?

    Use if you do not require the capacitation.

    What do you like most about the product or service?

    Facility and confiability.

    What do you dislike most about the product?

    it’s not easy to learn if you don’t have a previous experience.

    What one thing do you wish the vendor did differently?

    Integrated with others.

    If you could start over, what would your organization do differently?

    no.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(2)
4.0

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(2)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
3.5

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
3.5

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(2)
3.0

Ease of deployment

(2)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(2)
4.0

Quality of technical support

(2)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.5

IT Project Demand Management

(1)
5.0

IT Project and Time Management

(1)
5.0

IT Resource Management

(2)
5.0

IT Project Portfolio Management

(1)
3.0

IT Project Collaboration

(2)
4.0

Reporting Services

(2)
4.0

Security and User Management

(1)
5.0

Usability

(2)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Executive Sponsor

Functional Assessment

Technical Assessment

User Training

Vendor/Product Selection


What other vendors were considered?

LiquidPlanner

SAP

Smartsheet

Decision Lens

Innotas


Why did you purchase this product?

Cost management

Create internal/operational efficiencies

Enhance decision making


What were the key factors that drove your decision for selecting the vendor?

Better, faster decisions

Make better insights available to more people

Reduce IT head count

Reduce other non-IT costs

Other...


In which region(s) did your deployment take place?

Asia/Pacific

Europe, Middle East and Africa

Latin America

North America