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  • 3 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    Implementation was non-eventful.

    Overall Comment

    Satisfied.

    What one piece of advice would you give other prospective customers?

    Ensure you have good Process or 6-sigma people on board to assist.

    If you could start over, what would your organization do differently?

    Implement OPPM at the same time.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0

IT Project Demand Management

(1)
4.0

IT Project and Time Management

(1)
4.0

IT Resource Management

(1)
4.0

IT Project Portfolio Management

(1)
4.0

IT Project Collaboration

(1)
3.0

Reporting Services

(1)
3.0

Security and User Management

(1)
3.0

IT Program Management

(1)
3.0

Integration

(1)
3.0

Usability

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


What other vendors were considered?

Decision Lens

Innotas

Microsoft

Planview

SAP


Why did you purchase this product?

Cost management

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve business process agility

Improve business process outcomes

Improve compliance and risk management

Improve customer relations/service

Improve supplier or partner relations

Reduce time to market


What were the key factors that drove your decision for selecting the vendor?

Reduce other non-IT costs


In which region(s) did your deployment take place? Multiple responses allowed.

North America