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We have aggregated ratings data on Oracle but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 2 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    Oracle made a plodding product even slower through bureaucratic nightmare to get support.

    Overall Comment

    Note very agile. Good for long, old style waterfall SDLC development. Big construction projects.

    What one piece of advice would you give other prospective customers?

    Only use for slow business units that don't need an agile environment.

    What do you like most about the product or service?

    project schedules and budgets tied together in one place.

    What do you dislike most about the product?

    A lot of effort to sync up information. Needs specialized subject matter experts. Take Project Managers away from managing projects.

    What one thing do you wish the vendor did differently?

    Respond better to mid-market and smaller enterprises. Oracle staff very demotivated changes all the time.

    If you could start over, what would your organization do differently?

    Select a more agile product.


  • 3 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    I would recommend the product, just not the trainers.

    Overall Comment

    The training services were not the greatest. Users felt that they were rushed and their concerns weren't addressed.

    What one piece of advice would you give other prospective customers?

    Make training requirements for the vendor.

    Product capabilities - overall comment

    There are still a few needed essentials.


  • 3 out of 5.0, Reviewed

    Product(s): Primavera Enterprise Project Portfolio Management

    The tool does the job, but may not fit perfectly into a complex environment.

    Overall Comment

    This product was purchased by Oracle, just after we signed the paperwork to implement the system, which made it difficult to map out our strategy since the vendor roadmap was no longer clear. The biggest challenge we faced was simplifying complex internal processes to the point that they could be recreated in the system.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
3.0

Ability to understand your organization's needs

(2)
2.5

Timely and complete response to product questions

(2)
3.0

Pricing and contract flexibility (pricing and terms)

(2)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
2.0

How long did your deployment take?

12 months or more

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
3.0

Ease of integration using standard APIs and tools

(2)
2.0

Quality and availability of end-user training

(3)
1.7

Ease of deployment

(2)
2.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
2.5

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(2)
2.5

Quality of technical support

(2)
3.5

Quality of peer user community

(3)
3.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.0

IT Project Demand Management

(1)
1.0

IT Project and Time Management

(1)
3.0

IT Resource Management

(1)
3.0

IT Project Portfolio Management

(2)
2.5

IT Project Collaboration

(2)
2.5

Reporting Services

(2)
2.0

Security and User Management

(2)
3.5

IT Program Management

(1)
2.0

Integration

(1)
3.0

Usability

(2)
2.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Application Lead

Development/Integration

Executive Sponsor

Maintenance and Support

Rollout and Install

Technical Assessment

Vendor Management

Vendor/Product Selection

Other...


What other vendors were considered? Multiple responses allowed.

Planview

ServiceNow


Why did you purchase this product?

Create internal/operational efficiencies

Improve business process outcomes

Cost management

Enhance decision making

Improve business process agility

Improve compliance and risk management

Improve customer relations/service

Improve supplier or partner relations

Other...


What were the key factors that drove your decision for selecting the vendor?

Better, faster decisions

Customer satisfaction

Reduce other non-IT costs

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America